I had a wonderful experience everybody was very helpful and knowledgeable and I was able to get…read morebetter and get back to work very quickly I highly recommend this

Really friendly and efficient team at HealthQuest. Everything is really clean and the therapists…read moreare patient and really get to know you. My favorite part is that the office is APPROPRIATELY busy..you don't have to jostle with 100 other patients for your spot.

I am currently in physical therapy here and the service is incredible. I love the front desk ladies…read morethey make my day with their kindness and silly fun. I highly recommend Cory Arnold as he is personable and understanding of my pain and explains everything as I do the motions. He is currently training a younger student (I can't remember her name) and she is doing great too. I have had two other ladies Clara and I think Mary was her name. They were fantastic with helping to stretch and massage the muscles for me. I needed that badly. I highly recommend them all.

I came here last week to have some blood work drawn. When I spoke with my advocate about my labs, I…read morewas told I could have them done at any Henry Ford location. This one in 30 Mile Rd., in Washington is the closest to my house. The day prior, I called to confirm that my information was in the system and that they had all the information about what I was having done. Needless to say, what I was having done had never been done at this location before. Wow. I was going to be a "first" for them. After the employee checked with her supervisor, it was confirmed that my blood draws could in-fact be done at this location. I was informed to come in when they opened at 8am, as my samples needed to be send out immediately after at the 12pm pick up. I arrived and this is when confusion began. The ladies were very unknowing about what I was having done. Again, my procedures have never been done at this location before and they weren't even sure that could do my draws here. After 30 minutes and many phone calls on their behalf to the Henry Ford in Detroit, all was sorted out. I wasn't upset, by any means or frustrated. I knew this was a big deal and was certain my advocate would sort it out, which she and the Dr. at the Detroit location did. I had a LOT of blood drawn. Jenn, was amazing. She was careful and kind and repeatedly asked if I was ok and/or feeling ill or uncomfortable. I took it like a champ. Everything got taken care of, even if there was a few hiccups I still rate this location very high and would recommend.

Ann was my PA & was extremely knowledgeable and helpful! After that I got an adjustment from Ronnie…read moreand he was awesome! Nina & Barb at the front desk were extremely helpful & nice from the second I walked in! Will highly recommend this place to everyone I know!

ACUPUNCTURE BILLING FRAUD…read more I was quoted $120.00 for an acupuncture appointment with ALex . First I called and their receptionist quoted $120.00 and then the day of the Aptmt. 8/29/24 at the front desk before the appointment I was quoted $120.00 would be billed to my Blue Cross/Blue Shield insurance (I had also checked with BC/BS prior and they said my appointment will be covered; yay...what great news; our traditional insurance will finally cover acupuncture. I got the bill and TOTAL health systems took advantage of my insurance and charged over $300.00 for this $120.00 appointment. They charged an additional $120.00 for an office visit (I didn't have an office visit; I had an acupuncture visit. They are double dipping on the billing. Then they charged an additional $85.00 for a 15 minute time (during the $120.00 session) for plugging in the electrical current which I was NEVER asked if I wanted that extra service and NOT told it would mean billing my insurance an extra $85.00! I called the Washington Twp., office and spoke to Barb the manager who didn't think there was anything amiss with lying to me about the total costs or doing a BAIT and SWITCH to the customer. I requested to speak to the CLinical DIrector and Owner Aaron Lundgaard and he didn't even bother to do his job and troubleshoot my complaint. Instead Barb said to me she told him about it and his answer was there is nothing wrong with how this was billed? I am the customer who was deceived by shady business practices and Aaron replied he saw no problem. If I don't hear back from Aaron this week I intend to file a formal complaint with our Michigan Better Business Bureau. I live in Washington Twp. and am very active in the community...sadly I will share my experience with our community in a variety of ways to warn people of these shady business practices. Very disappointing this business will ruin it for future expansion of alternative health care with their greed and taking advantage of sick clients like me. Total Health Systems have committed FRAUD in my case and have shown no regard when I called this to their attention. UNfortunately I also did not benefit from the acupuncture I received from ALex; I saw no improvements whatsoever. However, Alex is very nice, kind and empathetic but needs much more practice placing needles without pain. I have received acupuncture from a variety of practitioners and know what results can be achieved. Worse yet 1 out of every 3 needles Alex placed were painful. A good acupuncturist knows how to place almost all the needles without pain. The goal of this complaint is to warn others about their shady business practices from deceiving the customer of their billing practices and to create a change with this problem. The receptionist needs to be up front when asked the price; by saying there are two prices. They have 2 prices one for the paying customer and one for your insurance. I will never do business with a greedy deceitful place like this thanks to poor management, training, price gouging and lack of response from the owned when you have a problem with billing. Another review is written below telling of the same inflated billing. If there was a zero star I would check that. At the top it states I am from CHicago but I was unable to edit and correct it; I live in Washington Twp., right down Van Dyke from this location

I needed physical therapy for a frozen shoulder and I stopped in one day to check out the vibe. The…read moreladies at the front desk were very kind and welcoming and I knew right away that this was where I wanted to get my PT. From my first visit to the last, I received excellent care. It wasn't always easy, but after completion, I was very happy with the outcome. I now have my home exercises that they gave me and with continued shoulder workouts, I am able to maintain and strengthen the shoulder, arm and neck. If I would need any type of physical therapy in the future, I would definitely come back because all of the therapists are top notch, friendly and of course knowledgeable and professional. Thank you to the entire team for helping me gain back my shoulder movement!

I have been going to this facility to help strengthen my lower back. Anthony and Adam did a great…read morejob with my physical therapy and setting up a home exercise program for me. The office staff is very friendly and go out of their way help any way they can. Highly recommend!

Been going her for years all the PT are very helpful and great to deal with. Very Friendly .read more

One of the physical therapist at this facility is very rude and unprofessional. I refuse to pay the…read morehelp to disrespectful to me so I fired!!! her from her services.

My experience with this location has been amazing! The staff (Matt, Julie, Jenny, Gabby, etc.) are…read morealways friendly and helpful. I'm greeted by first name by everyone. The physical therapists, Matt and Julie, are knowledgeable, ask plenty of questions, and answered all of mine. Something that stands out to me is how they recommend everyday objects (towel, grocery bags with cans of soup) to perform exercises. The facility is clean, beds are constantly sprayed down after usage, and the music is a nice distraction when doing my physical therapy. The only picture I've gotten so far is of my departing gifts from my discharge. But if I have to go back, I'll take more so everyone can see this great place!

Very pleased with my therapy. Everyone is so nice and took time to answer any questions I had. Will…read morebe using them again after my next knee surgery.

Went to Health Quest because I had a total knee replacement. All of the staff that I worked with…read morewere great! All were knowledgeable and very nice to work with. It was very easy to schedule my appointments out for the full time and easy to change if needed. I would 100% recommend them and would go back if I needed too.

friendly receptionist. skilled and friendly physical therapists. great therapy routines.read more

I've been going to Total Health Systems in Clinton Township for years, and I can't say enough good…read morethings about the care I've received. They've been a huge part of helping me manage my lower back pain, and I always leave feeling better than when I walked in. Dr. Snider is knowledgeable, professional, and genuinely cares about his patients. He takes the time to listen to my concerns and provides treatments that have made a real difference in keeping my back pain under control over the years. I also highly recommend Sam, one of the massage therapists. Sam does an excellent job of targeting the areas that need attention and always helps relieve the muscle tension that contributes to my lower back pain. The massages are both therapeutic and relaxing, and they've become an important part of my treatment plan. The staff is always friendly, appointments run smoothly, and the office is clean and welcoming. If you're looking for a chiropractic office that offers quality care and a team that truly wants to help you feel your best, I highly recommend Total Health Systems. It's been a great experience for me, and I'm grateful to have found them.

Everyone here is super nice and welcoming! I highly recommend Jessica! You're asked a lot of…read morequestions to make sure you are receiving the best care and to make sure you are comfortable! You can either talk with the masseuse or ask for it to be a quiet session! I do suggest talking in a quieter voice (or not talking about private matters) due to the walls being so thin. Tipping depends on the masseuse! Mine had Venmo options (which is great because I forgot my wallet in the car at the time)! I've never had a massage before so my first experience was good here!