This is a wonderful medical company. Donna, the person who does the CAT scans is fantastic. If…read moreyou're terrified of needles, (CAT scans with dye) you won't even feel it when Donna inserts a needle. Long Bay Diagnostic is on the ball with appointments and services.

My last name is Carney. Please review my phone call with Lisa just now. I waited 35 minutes on hold…read moreto be spoken to like I'm an idiot. She repeatedly interrupted me and was absolutely unprofessional. I was trying to ask the right questions in order to not have to call back and make sure I have everything I needed to for your facility the first time and she made it incredibly difficult. As a customer service representative for people who do not feel well she made things extra stressful. Note her tone too. Especially for young people that they don't teach us how this works in school or anything and no knowledge of your processes we just need to be kindly walked through things, not to be talked down to.

I would probably give a higher rating if I would have been able to sleep. The bed was HORRIBLE! It…read morewas hard. Hilly or saggy. The mattress also moved around and made noise. I literally didn't sleep but 3 broken hours and I am a 7-8 hour sleeper This is so bad when you are already compromised. The CEO needs to give up some of that money for decent beds. The staff was amazing. Couldn't have asked for better.

This place sucks! I had a swollen tongue and went to South stand which they are awesome. I needed…read moreto be observed and they brought me here to Grand stand. I've been here about 45 min. At first I was in the hallway cuz the room want clean. I'm on the room now and it's still not clean. If I get an infection in this place.. OMG I better not! Oh and still haven't seen a doctor or an actual nurse. It's like I'm not here. The sink where they was hands had mold in the spout. I can sign my self out but then my insurance won't pay for it so here I am. Please don't ever come here if you can avoid it.

Many, many thanks to Marissa and Jackie for seeing me at their office. While professional and…read morefocused as my test was done, as they always are, the really kind move they pulled was above and beyond. We pulled up in front of the door, thinking they were open til 4:30. After we hustled driving 18 miles through rush hour traffic, you can imagine how I felt when the door was locked, I looked at their hours, saw they closed at 4 and we arrived at 4:03. Disappointed, I started to walk away, when Marisa ran out the door and called my name. Her and Jackie knew we were heading out of town and were willing to stay open and draw the blood they needed. TERRIFIC AT LISTENING, RESPONDING, and showing EMPATHY.

Checked in with kiosk. Pretty easy process for anyone. Used my phone to confirm additional…read moreinformation like drivers license and insurance. Was seen fairly quickly. Got me the COVID again. Total time here: 44 minutes.

Literally a joke of a practice. Do not get into healthcare if you are not willing to help the sick…read more I walked in at 6 and their sign says open until 7. They told me that they couldn't see me because they were at capacity. I look around and there is a mother and her son sitting in the waiting room. I ask how they are at capacity and the lady at the front desk tells me that they have 5 or 6 people waiting in rooms. I let the lady know that I will wait until 7 and if the doctor can see me then great but if not then fine but I'm willing to wait. She wouldn't allow me to do this. She told me that if they couldn't let people in otherwise they would be here all night. I asked her why the sign said open until 7 if they are turning away patients at 6. She told me that she isn't turning me away that I can come back tmrw. Really? No thank you and I don't ever plan on going back. You get into healthcare to help people and you understand that sometimes you may have to work a bit longer. You take all the good and bad that comes with it, not only the times that you feel like doing it. The thing is, I already told the lady what was wrong with me and that I just needed a prescription wrote. Taking my business elsewhere

the staff here is super nice and helpful! Linda, Misty, all of them are really cool! whatever you…read moreneed urgent care wise, go here!

comforting to know since I moved here since February/from NY,staff from the front desk to the…read morenurse/doctor took the time to pay attention to my needs. Will make this my only urgent care place.

Friendly,clean and accommodating. They make the experience a breeze. Always pleasant and helpful…read morestaff and facility smells good and is well maintained.

We were treated disrespectfully in our opinion by a foreign sounding woman calling on behalf of…read morethis practice. We had an appt for the next day and were cancelled without a compelling reason and explanation. We will seek to have the study rescheduled by our md and done at a more respectful practice. Somewhere perhaps that will treat us as valued clients.