A great local business! Wonderful staff and offer a variety of things such as windows, siding,…read moreroofing, doors, lumber, tools, rentals, and more... All of the local Cortland contractors use this place. SHOP LOCAL

We just built a new deck on the back of our house. The people at Builder's Best were great. They…read morewere friendly and knowledgeable. The lumber was premium grade and they had everything we needed for our project. Glad we bought local.

I lived and worked in Cortland since 1969. I have also owned B&R ElectroTherm and my old glass…read moreengraving shop, both of which were @ 70 Homer Ave. I used to deal with Kenny, and got along with him pretty good for the most part. After a number of years, he slowly started to forget small things that never amounted to much to me. As time went on into the late 90's and early 2000's, I started to notice a little aggression in his voice and his demeanor. As time progressed, I started getting more work outside of the Cortland area, and started buying form Ithaca Wholesale, HomeDepot, HEP, 84 Lumber, and Wicks Lumber. Every so often I would stop by JTS and pick up a couple smaller items, and Kenny would speak to me as a sort of enemy. I could only surmise, that he was not happy to see me and Fred Gibson in his establishment. Fred knew Kenny a lot longer than I had, so I guess that helped keep things civil. Until now, I have had no real reason to think anything was amiss @ JTS Lumber, and as I look back over the last 8-10 years, I could see a parallel with my mother's Alzheimer's disease and the way Ken was acting. She would raise her voice at me while feeding my beagle scrap foods saying, " He's my dog and I'll feed him what ever I want !!". Whereupon even my sister would have to intervene on my behalf, and tell her what was really true. If indeed Kenny is suffering those same symptoms, I pray that he will be at rest soon as God takes him home. That is an affliction that is heartbreaking at the very least. On the last day I saw my mother alive, she had no idea who I was nor the family members with me. She remembered nothing at all. I remember feeling so alone, because the woman that bore me was gone a long time before that last visit. I also pray that Ken's family has not suffered those same circumstances. I also pray I am wrong about this whole affair.

The owner of this establishment has got to be bi-polar…read more Makes agreements to make a delivery for interior finishing materials/drywall, then accosts me for using a different supplier for the recently built deck, and refuses to make the delivery. The thing is, he WAS the guy I bought the deck materials from. Like I said, there's something wrong with him. You are best off using ANYBODY else.

DO NOT BUY ANYTHING FROM THIS STORE. My name is Laura McDonald and I am listed in the phone book…read morewith a landline, 607 area code feel free to call me. I can show you photographs, papers, and legal documents from my Court case involving this company. It was four years of hell.

From the owner: Great customer service. Amazing installation team. Biggest flooring selection in the area.read more