if I could give zero stars, I absolutely would. This company is an absolute joke and is not capable…read moreof providing services which they claim to be able to provide. Our kitchen countertops, backsplash & bathroom countertops are complete hack jobs and unfortunately, we are going to end up completely replacing everything that we just paid to have put in. There were red flags from the beginning. We paid the company over $10,000 for depott which they cashed however they never purchased the slabs that we picked out. They tried to blame it on MSI for selling the slabs however after I personally spoke with them it was made clear that they have a very bad reputation with this sort of thing and actually never purchased them! In result, We were supposed to have our install on Monday, they call us the Friday before telling us that we are going to have to select new countertops-- they tried to make me select something different over emailed pictures!!!! I ended up going to picked some thing that was in stock, about $3,000 more than our original budget but wanted to keep our same timeline. The slab Company shipped them immediately. I get a call Monday of them rescheduling to the next week. Then get called in the next week to "Approve the cuts", get there for them to pretty much just deliver bad news that they in fact did not calculate things correctly and we needed four slabs to do the job correctly, not three! At this point, I was defeated and just told them to do what they needed to do to get the job done, they proceeded. I get rescheduled again to the next week for install. Finally, they start installing them, I gave the workers their space while they were installing, but watching them pretty closely. They leave That day and I realize that they broke a whole corner off of one of my countertops and attempted to glue it back together. It looked absolutely horrible. Nothing was ever said to me, so I am immediately called the company. if that wasn't bad enough of the seems that they have done are absolutely horrible. They have either completely overfilled to where I have epoxy all over my countertop. There is literally a physical line where the two pieces go together. Whoever is doing their fabrication cutting is also doing an absolute hack job. I voiced my concerns to the company and their excuse. Was they not familiar with working with this type of stone. I would never ever ever recommend this company to anybody. I cannot believe that we followed through with using them when the red flags were there at the beginning-- it's just simply because we were in a time crunch. We will, unfortunately also be taking legal action to see that we are able to get at least some type of compensation since we will be ripping these all out. WE WERE OFFERED NOTHING BACK & THEY HAD THE AUDACITY TO REQUEST 800 MORE DOLLARS FOR THE BRACKETS THAT THEY USED ON OUR ISLAND!!!

We were scheduled for the 27th but they managed to get it done a little earlier which was very…read moreappreciative. Customer service is excellent and the staff is professional and communicates well. If I had remembered that they also do kitchen design and cabinets I would have made it a one stop shop.

We had our bathtub and surround removed and had a large walk in shower installed. It is exactly…read morewhat I wanted. This one feature will allow us to remain in our home much longer since we won't have to climb over a bathtub edge when showering. The shower head is exactly what I was looking for and they were even able to put the handle on the opposite wall for convenience. We are returning customers as several years ago, Brian and his team put in my new kitchen countertop. It was not an easy job because I don't think we had a straight wall, but they came out perfect and we have been satisfied ever since. I would recommend Superior Kitchen and Bath for any remodel or new construction. You will definitely be a satisfied customer.

Poor communication from Clair. She was unable to provide an…read moreaccurate final cost. We are very happy with Carstins in Illinois who sold and installed the countertops.

Lived in the apartments for a bit over a year now. At first, they were great! The apartments…read morethemselves are spacious, a bit expensive to heat up during the winter, but in general quiet, mostly with professionals living here. However, several months ago a new management took over. Sadly, the overall condition outside of the apartments has gone down significantly. The trash is EVERYWHERE now. Inside the hallways, study rooms, the parking lot. Where the old management used to have a cleaner who would clean every day except weekends, we have not seen a cleaner ONCE with the new management. There are a lot more freshmen it seems like so the professional environment is gone, so if you want a quieter living situation, look somewhere else. Lots of loud parties and people don't seem to respect public places, the new management doesn't enforce it either. There are many residents with pets and the poop is everywhere on the sidewalks now. I used to use study rooms a lot in the past, but now they are unkept, the bathroom downstairs is disgusting and there's trash everywhere. The only thing new management added was a ping pong table, but it doesn't mask the neglect everywhere else. Very sad on how a once really pleasant living turning into a dirty, unkept space.

Boy I wish I could give zero stars…read more Price: I at first thought the price was reasonable. My rent was $1399 for 2 bedroom. $700 per person seemed reasonable for a nice apartment. Until we lived on the 2nd floor and the electric bill averaged $300 per month. Water is a standard charge added to the bill each month and trash/sewage is included. Quality: overall, the quality of the apartment was pretty good. The kitchen had granite countertops, the finished concrete floors were a nice aesthetic. That's pretty much where the good quality stops. The doors and cabinetry were made of very cheap materials that scratch and dent easily. The floor was not level so some doors would not stay open, so I had to buy door stops. My dryer did not work well so I had to run every load twice to get clothes dry. The worst was the insulation. My ceilings were not fully insulated, so I couldn't keep heat in. Also, SO MANY bugs could crawl in. I had a wasp problem for months before maintenance re-sealed some walls. Maintenance: probably the only section where I have mostly positive things to say. The maintenance staff were great!! They were friendly and I rarely had to wait more than a day for help. The wasp problem was annoying but they were trying to get rid of the nest before doing anything about sealing the walls. Staff: I hate to be negative, but there is really nothing positive to say about the office staff here. They are almost always rude and not helpful. I was going to resign to a one-bedroom and the building manager told me she had a unit saved for me while I was making sure it was what I wanted. I went to sign my lease and she told me someone else signed for that unit and there were no other units available in the time frame I needed. I'm pretty sure that manager got booted and the new one is cleaning up all her messes. I signed a pet agreement and they emailed me a month before my lease was up to tell me I needed to sign a pet agreement and pay $250 because they didn't have one on file. A great example of them being rude is the parking situation, which I'll get to now. Parking: there is a really nice big lot. Which would be great except they are low enforcing parking passes. Which would be wonderful except there is no nearby street parking. You can get a guest permit that is good for 2 days, but you can only get it during office hours and only have two guests at a time. So you cannot entertain guests or have a guest come without having enough notice to go get them a parking pass. Like I said, it would be fine, except there is no nearby parking. I guess you could have guests park on wabash a mile away and go drive to pick them up. When i asked the office staff where guests could park nearby, I got a standard reply that I needed to go to the office and get a guest pass during office hours (9-5 M-R and 9-4 on Fridays, I believe) Anyway, don't live here.

Knowledgeable staff and great selection. Nice location and easy to access. They offer installation.read more

I cannot say enough on how happy we are with these folks. Service was excellent, from the first…read morediscussion at the store, talking with the estimator, the crew that did the work and being called after the job was done to see if we were happy with the job. This is our second time using them as we had them replace our carpet about 12 years ago. Their excellent customer service, knowledge of their products and the professionalism of the installers is what made us reach out to them for a second time. Kerry was excellent to work with and the knowledge he has on flooring was amazing. We even saw one of the installers at Kroger later that evening and he stopped and asked if we were happy with the install. He did not have to do that, I wish we could receive that kind of customer service with everyone. I would highly recommend this group for all your flooring needs. I also feel it was a great price! Especially with how prices have went up on everything. I thought we paid a fair price and they were not trying to gouge us. If I could I would give them a 10 star rating.