Quality service. They are above the best. Quality workmanship. You have to wait a little longer but…read morehe is worth waiting for. I have used his repair expertise for many years way over 30.

As the only shoe and boot repair shop in Chattanooga, Buddy's offers a valuable service to this…read morecommunity. The quality of the work is always impeccable, and the family who runs the store are friendly, genuine people. Turnaround times for items is several weeks but that's just the way it is with one shop handling all this work for the entire area. I don't mention the turnaround time as a criticism just stating the schedule so people will be prepared. Give those old shoes or boots new life at Buddy's!

Rena Lawson and staff very friendly do help you in any way does the foot test would recommend…read more them to go try them out they are awesome

It took some time to get the fit right, trying on several pairs of boots in different sizes. I…read morefinally settled on a 10, which felt great even though it was two sizes smaller than what I wear in other brands. I wore my new boots out of the store, and within 50 yards I realized I might have gone just a bit too far on the down-sizing. I could feel my toe just touching the front of the shoe. Mike was great about exchanging for a half-size up. Very happy with the store and the boots.

Took a minute but we finally figured out how to resew my belt. I'll take them another when I find…read morethe material.

He was very helpful with my issue. I'm proud I stopped by his office...!!! I wove Bach for Mr…read more Smalley to fix my Shoes.

Highly recommended. I damaged a new pair of Air Jordan's by tearing out a shoelace eyelet. The…read moreseller replaced them with a brand new pair and let me keep the original after I sent a photo of the damage. Ali repaired my shoe and it is indistinguishable from the new pair. I feel guilty that I have 2 pair for the price of one. Great job for only $20. Professional work and very quick turnaround.

I came here a few times when the lady was there and she was very nice and friendly, but the man has…read morebeen there the last few times I came. I find him rude and impatient. He treats me like he's doing me a favor and I'm annoying him every time I come in. I'll spend my money somewhere, thank you

The best, a legacy business offering top notch craft and communication - rare to find - and a…read morepleasure to work with.

The shop is dated and cluttered, however, I was happy with the work they did on my two pairs of…read moreboots. I would use them again. It's a disappearing trade so I hope they will still be around.

I am so glad that I read the reviews first. WHEW, I almost gave them my business. Thanks to…read moreeveryone for taking time to post your reviews. Very helpful.

I've given Neal's my business twice. The first time was fine, though the job of stitching a patch…read moreonto a vest shouldn't take two weeks. I've gone back to them for the same thing. They've had my $200 vest for more than three months with continual excuses as to it not being done, unfulfilled promises to call me back the next day with an update, and required me to prepay before taking my vest home to do their work. I can't even cancel my work order and take my business elsewhere because it's not even on site. Don't bother with this company unless you have a quarter of a year to wait.

I brought my wife's boots and a pair of loafers that I haven't worn in ages. Roger repaired and…read morerefinished both shoes to a condition that was like new. Very happy with his work. The cost was around $80/shoe -- so $160 total for me. But, in effect, these are new shoes again. So, it is cheaper than rebuying a shoe (if it's a costly dress shoe or boot). This is definitely an old-school business. Cash upfront and the shop looks/feels as one would expect -- shoes, equipment, smell of varnish. It's kind of nice to see in a world where everything seems to be disposable. Give him some business if you have the need to rejuvenate some shoes, belts, luggage, etc.

Fast thorough professional work. He's got a sense of humor much like my own do we communicated…read morewell. I will go back.

This is the Burger Man out traveling and puts a lot of wear & tear on my shoes, and the brace that…read moreI wear. My strap broke, and I went and visited Charlie and his son Joel, and they fixed it like new in just a few minutes and had the Burger Man back on track. They operate a business that is one of the past, shoe repairs, purse and leather repairs, and if your zipper breaks, don't worry, just take it to the Shoe Repair & More and let Charlie and his son fix it. And it won't cost you an arm or a leg and will save you money, so you don't have to throw your shoes and purses away. Thanks, Charlie and Joel, you saved me time and money.

I had a pair of 20 year old White's Packers resoled. These guys did an amazing job! Top it off you…read morehave a young man learning the trade from his father! I cannot stress how highly pleased I am. They said it'd be about 5 weeks there finished them a week early. They restrained the edges and cut me some custom kilties! They even called me in the middle of the resole to check how I wanted to do my heel stack due to a high difference between the new and old heel cap. 10/10 I highly recommend!