They took great care of my cat who dislocated his shoulder very caring and very helpful thank you…read moreto all who work there

If you're looking for a veterinarian, don't go to Island Animal Hospital unless you're a…read moremillionaire. If I didn't have an appointment, I would have thought they were closed. There were NO cars in the parking lot in the middle of a weekday. Very strange and should have been my first clue something is off for an office with two vets available and no visible patients. Another clue should have been the "payment responsibility" disclosure they required me to sign before they would even look at my pet. In more than 60 years of pet ownership, I have never had to sign something like that before treatment. I brought my cat in because she had not eaten or had a bowel movement in seven days. After an exam and X-rays, I was told everything was fine and that she was probably pooping somewhere in the house. EXCUSE ME??? As if I hadn't already thought of that and looked everywhere myself. This is a cat who has NEVER done that in the 13 years I've had her. So, I left with no answers, no explanation for why my cat hadn't eaten in a week, no explanation for why she hadn't pooped in a week, and a $250 charge on my credit card. Apparently, at Island Animal Hospital, "everything is fine" is considered a diagnosis. And don't even get me started on the condition of the office. With the fees they charge, one would think they could afford to update the place. It looks like very little has changed since Dr. Moore was there nearly 30 years ago. When your pet hasn't eaten or had a bowel movement for seven days, you expect answers. Instead, I got a guess, a credit card charge, and was sent on my way. No wonder they are still taking new patients when every other vet in town is not. Do yourself a favor and look for another vet.

Dr. Kirsch and his staff from the front desk to his assistance are amazing! Our red Fox lab needed…read moreACL surgery and they took such great care of him from the beginning of the process through surgery and all of the follow up. We've had a couple questions and called Suzanne at the front desk and everything has been answered promptly and professionally. We highly recommend, very knowledgeable and sympathetic. Such a quiet Homey clinic where our fur baby felt extremely welcome!!

We were referred to Dr. Kirsh by our Vet Dr. Teed in Bradenton. We had a great consultation first…read morewith Dr. Kirsh and then proceeded later with the TPLO surgery. Suzanne at the front desk was very pleasant and helpful with everything from appointment to some instructions before appt. Dr. Kirsh is so kind and gentle and our Rocky took to him immediately. He called us right after the surgery to tell us it went good and when to pick him up. We got very detailed typed up instructions on all medications they gave us and tips on what to feed him. It was amazing. They put him in the car for us. On second day now and his incision looks great!! He is eating and walking lightly. We are so pleased! No pain or discomfort! I highly recommend Dr. Kirsh! Dr. Kirsh called us the very next day to ask us how his first night went and if we had any concerns. Thank you so much Dr. Kirsh and staff!!!!

Soooo happy to have found this fantastic practice... After…read moreyears of being overcharged by a vet closer to me for years, a neighbor suggested Dr Landis..Called him old school... We have been thrilled by his entire, knowledgeable and caring staff... Always suggests different options to cure your problem, but with the least expensive option first... Best of kind for us!

Best vet for exotics, and cats, in the area! Entire staff is excellent, very caring. Dr. Landess…read moreis qualified, patient, takes his time with each pet and pet parent, and knows animals other than dogs and cats. One of the few vets in the area who knows rabbits. Our 42 year old turtle is a patient as well. Our cats love going there. We wouldn't go anywhere else!

They were so loving and compassionate at a very difficult time. I would highly recommend them.read more

I highly recommend Vets to you. We used them to help our family cat cross the rainbow bridge and…read morethey were very compassionate. We can't say enough good things about Dr and Reese. Thank you so very much!!

I've been going to Palmer Ranch for 18 + years. They can be trusted and don't use aggressive…read moreactions. I highly recommend....I'm on my third dog with them.

After experiencing an awful vet (as a new pet owner), I was so thankful to have found Palmer Ranch…read moreAnimal Clinic. I thought I was going to have to keep my guard up from the last place but Bryan, a nurse there, was the first person my cat, Oscar, and I met and he was so warm-natured towards animals and so present and ready to meet my cat that I knew I was in good hands. Then we met Dr. Retean. What a blessing and fresh breath of air she was/is. I was so nervous and anxiety ridden and her demeanor and softness towards Oscar was reassuring. She noticed the details about him, asked questions, presented options (specific to his best needs), corrected a previous poor diagnosis regarding a bump on his tail... and on. I thought Oscar and I scored between her and Bryan... but upon leaving, the front desk women humored me by giving him SO much personal attention. It was so fun, funny, and such a great experience. Taking our pets in can be so high-stress... we don't want them to be scared or in unloving or uncompassionate hands, right? This staff will settle those nerves. They are right up there with the best you can ask for, making sure an uneasy trip to the vet is as least stressful and most-loving as possible. THANK YOU all. We'll see you soon!

We just moved here 4 months ago from Texas and we're in search of a new vet. We found this place on…read moreGoogle Maps. It had 108 reviews and a 4.8 star average. Although that's not that many reviews, we chose to give it a try because of the star average, the close proximity to our home and because out of the 10 different veterinary offices nearby, this was the only one what offered a pet plan. Upon arriving, the building looked kind of dated and it's easy to pass by, so be careful you don't miss it. When we walked in, all their merchandise and pet supplies looked well organized. There was even a white board that welcomed my miniature poodle, Rupert, for his first visit, which was very thoughtful of the staff. One of the ladies behind the counter asked how she could help us, but her disposition was very unwelcoming and unmannerly. We later found out from the doctor that her name was Brenda. As we were filling out the forms Brenda gave us, our dog was getting pretty nervous (which he does when he notices a shift in our regular routine or feels like he's in danger). He was whining and shaking a lot. Then I heard Brenda tell the other receptionist with annoyance, "Can you please get them into a room, so I can get my work done!" That was rude! If sounds that animals make bother you so much, you should not be working at a veterinarian office. One bad apple has the potential to sour the whole experience, so I have a few suggestions for this. Brenda should try smiling, adding some cheerfulness to her tone of voice, and being friendly with the animals and their owners. She has to 'act' like her job is enjoyable even if it isn't. Or she should work in the back, where there's no interaction with the customers. Once we were in a room, we let our dog down onto the floor, and I immediately noticed there was pee on the floor from a previous dog under the examination table. I also noticed the calendar still on December 2022, but that's besides the point. Autumn entered the room and greeted us with a smile. She was very jovial and bubbly! She started off with some friendly small talk, which made us feel like she was showing personal interest in us and our pup, and we even shared a few laughs. Then she asked some thorough questions about Rupert's health history. She really tried to help Rupert feel comfortable. She took him to the back for some blood work and returned with Dr. Kurtz. Dr. Kurtz was also very kind and sweet. She was gentle and patient with Rupert, which is important to us and she was very knowledgeable. She answered all of our questions and we definitely trust her with Rupert's care. As we were checking out, we paid for our visit with Stephanie. Stephanie was also very pleasant and had a friendly demeanor. She was concerned about how our visit went and she explained in detail what we would be charged for. We ended up signing up for the pet plan and had all of Rupert's semi annual tests done, along with some take home medication. Everything came up to about $405. Our only qualm was that at no time over the phone or in person were we told about a $99 plan startup fee for the Silver Plan. But that's fine. Overall, it was a good experience. And obviously we will be back since we live here now.

Woule give negative stars!!! Moved from out of state and chose this Vet as they were close to our…read morenew home. WOW! A waste of Time AND money! Veterinarian was scared of my dog, who is a big boy but very well behaved. I have never been to a veterinarian who was scared of a dog...He was there for an ear infection which he gets once a year. All other vets cured him with ear medication prescribes. This vet required he be sedated...then the ear treated. I agreed trusting her knowledge. MY MISTAKE! Do NOT trust this vet. Myself did everything.... Vet was scared of my dog so I gave him the medication to make him drowsy. Then I waited for TWO hours for him to get sleepy...he was not given the correct dosage!!! Don't waste your time, Money, OR risk your pets health under a joke of a veterinarian! They did NOTHING for my dog but risk his health and had him a nervous wreck for NO Reason at all as they did NOT do anything for my suffering dog. Was told they'd clean his ear then add medication to the ear that would last 1-2 weeks to help cure the infection and cut his nails while he was sleepy...When arrived to pick him up Vet was extremely short with me..I was charged for everything however his ear was not clean...no medication in the ear...and nails not cut!!!!???? Why she still has a license is crazy.......I highly highly recommend Ark Animal hospital.

Amazing new doctor Isabelle Manola joined the practice in late 2025…read more A very conscientious and caring person with excellent skills.

I had a great experience at this vet - they are very quick to answer text/email questions and were…read morevery nice to me and my kitty!