They took great care of my cat who dislocated his shoulder very caring and very helpful thank you…read moreto all who work there

If you're looking for a veterinarian, don't go to Island Animal Hospital unless you're a…read moremillionaire. If I didn't have an appointment, I would have thought they were closed. There were NO cars in the parking lot in the middle of a weekday. Very strange and should have been my first clue something is off for an office with two vets available and no visible patients. Another clue should have been the "payment responsibility" disclosure they required me to sign before they would even look at my pet. In more than 60 years of pet ownership, I have never had to sign something like that before treatment. I brought my cat in because she had not eaten or had a bowel movement in seven days. After an exam and X-rays, I was told everything was fine and that she was probably pooping somewhere in the house. EXCUSE ME??? As if I hadn't already thought of that and looked everywhere myself. This is a cat who has NEVER done that in the 13 years I've had her. So, I left with no answers, no explanation for why my cat hadn't eaten in a week, no explanation for why she hadn't pooped in a week, and a $250 charge on my credit card. Apparently, at Island Animal Hospital, "everything is fine" is considered a diagnosis. And don't even get me started on the condition of the office. With the fees they charge, one would think they could afford to update the place. It looks like very little has changed since Dr. Moore was there nearly 30 years ago. When your pet hasn't eaten or had a bowel movement for seven days, you expect answers. Instead, I got a guess, a credit card charge, and was sent on my way. No wonder they are still taking new patients when every other vet in town is not. Do yourself a favor and look for another vet.

Just moving into this area and need vet for dogs. Everyone very friendly no waiting and prices…read morelower than vet in Alabama.

You can try and put whatever spin you like on the experience I had with your facility. As far as…read moreI'm concerned all you care about is making money. Fact is my initial request for a prescription for Fluoxetine was ignored. I believed his throwing up was anxiety related and guess what I believe I was correct. He's been on melatonin and has stopped the excessive grooming and more importantly stopped throwing up. Dr Myburgh disagreed with me and insisted it was something he ingested. Keeping in mind he did not review my cats chart to see that it had been over two weeks between visits where my cat did not throw up at all and would have known he was already on a prescription diet which Dr Myburgh suggested as an option on my second visit . He said cats don't throw up when stressed..really?? I do appreciate the refund but quite frankly under the circumstances a full refund should have been given.

I have never found a vet I liked. I ABSOLUTELY LOVE THIS PRACTICE. Everyone, from the front desk,…read moreto the vet techs to the vets are incredible humans. I don't feel 'sold-to/ upsold' as I've felt with every other vet I've ever been to over the last 20 years. They are compassionate and so knowledgeable. Example: my male cat had a life threatening UTI event. Their post-emergency vet was amazing: Dr Andrea shared information on a University program dedicated to helping previously outdoor cats successfully transition to being indoor-only cats (his UTI was due to extreme stress around moving & no longer being able to be outside), and brought so much expertise to our situation she literally saved his life. I really value their transparency around costs, and appreciate always being able to get an appointment. If you're new to the area and are hesitant about who to try for your furry friends, stop your search. Run, do not walk, to this vets.

1) Front end customer service…read more 2) speed of testing results 3) follow up by vet and front desk/ support personnel 4) hard to assess pricing. But seems very high and often upselling testing.

On Monday we purchased a golden retriever puppy that was 8 weeks old and cleared by this vet. The…read morenext night our puppy became lethargic and refused to eat. She began having severe diarrhea with blood in it, so we immediately brought her to our vet. After a simple test they determined that our puppy had two types of worms. Come to find out all 8 of the puppies that were cleared by the incompetent vet at South Trail Animal Hospital have the same condition and haven't been doing well. This joke of a doctor was beyond negligent and cleared all of these puppies to be sold by the breeder. Now he takes no responsibility for his negligence when he cleared them all the day they were picked up by their owners and they all had severe worms. If you care about your animal DO NOT bring it to this place! I wouldn't trust Dr. Dean Ebert with a feeder rat. Thank God, our puppy is finally doing better today after being cared for by a much more competent Veterinary office. Dr. Ebert is truly a disgrace!!!

Very dedicated vet. We took our dog to Dr. Garner for many years, and we always received great…read moreservice and support. He was always available if we had an emergency.

We recently moved to the area and my poor little puppy ate something bad and ended up with some…read moresevere GI issues. They were able to get him in immediately. Dr. Garner and the staff took excellent care of my pup and gave me clear instructions for his home care. I'm so happy to have found a great vet so close to home!

Amazing Dr. & staff. Very knowledgeable and compassionate ,he never rushes and will take his time…read morelistening to your concerns. I can't boast enough about Dr. Steve. My 2 nervous pups absolutely love seeing him even if it means a poke

Dr. Steve is Amazing with both animals and people. He is the…read morerarest of gems. And his staff ate very helpful.

This wonderful Vet Tech sat with me until all pups were delivered. could not have been more…read morehelpful.

Absolutely!!lLike father like son. Wouldn't ever go anywhere else.Kind,Caring,Professional this the…read morebest practice around

Terrible experience at Myakka River Animal Clinic in Venice with Dr. Dawn Spokowski. What started…read moreas a simple wellness visit turned into one of the most uncomfortable vet experiences I've ever had. During the first visit, she came off cold but recommended a follow-up for my dog's anal glands. At that follow-up, my dog was clearly in distress during the procedure, I even offered to hold him to help, but wasn't allowed, and the assistant holding him got scratched by my screaming squealing very uncomfortable dog. Then I was hit with a surprise $28 "difficult dog" fee that was NEVER mentioned before--even though his behavior was the same at the first visit. When I later asked for help getting my dog seen sooner for a surgery she said should be done ASAP, I was met with sarcasm--she literally compared my question to asking Publix to recommend another store ... like where is the compassion?? It only got worse. When I called to cancel my dog's upcoming surgery, she responded "we figured that." When I asked what that meant, she refused. I told her she is rude and she told me "that's usually what people say can't handle the truth." I said "maam what truth couldn't I handle??" She gave no answer ‍. Final straw--when I said I'd leave a review, she made sure to mention she had photos of her employee's scratched arm, which felt more like intimidation than professionalism. Dr Dawn Spakowsi is rude, dismissive, and lacks basic care her own staff if you ask me. Like why isn't your staff wearing a shirt with sleeves? 0/100 do not recommend Below are Facebook comments from others with similar experiences. SMH so sad.

Dr Dawn is an amazing doctor for my dog. We have had 5 other dachshunds over the years and have…read morealways used her. She seems to love her work healing animals!

There is somebody that is supposed to be really good, but o did not get her. O got someone who kept…read moresaying my dog had another problem and I knew differently (this one did not want to know any history and she is not young - my dog is 11). Anyway, I took her to someone else who took the time to actually diagnose her and treated her.

i had the best experience with this clinic. I have never written a yelp review before but I felt I…read moreabsolutely had to. I recently adopted a 3 year old 62 pound rescue with an ear infection. After 9 vet visits over 10 weeks with two other vets, he still had an ear infection. He needed further treatment but now he doesn't want to get out if the car to go into the office. In addition we discovered he has dog reactivity issues as well. The Dr. and the staff were awesome. They developed a plan to manage his anxiety. We were able to get him in the office and into a treatment room set up like a living room- couch and all. I was able to obtain the necessary treatment and work towards managing his problem behaviors in a positive way. THANK YOU Dr. Caldwell and thanks to your wonderful staff.