They took great care of my cat who dislocated his shoulder very caring and very helpful thank you…read moreto all who work there

If you're looking for a veterinarian, don't go to Island Animal Hospital unless you're a…read moremillionaire. If I didn't have an appointment, I would have thought they were closed. There were NO cars in the parking lot in the middle of a weekday. Very strange and should have been my first clue something is off for an office with two vets available and no visible patients. Another clue should have been the "payment responsibility" disclosure they required me to sign before they would even look at my pet. In more than 60 years of pet ownership, I have never had to sign something like that before treatment. I brought my cat in because she had not eaten or had a bowel movement in seven days. After an exam and X-rays, I was told everything was fine and that she was probably pooping somewhere in the house. EXCUSE ME??? As if I hadn't already thought of that and looked everywhere myself. This is a cat who has NEVER done that in the 13 years I've had her. So, I left with no answers, no explanation for why my cat hadn't eaten in a week, no explanation for why she hadn't pooped in a week, and a $250 charge on my credit card. Apparently, at Island Animal Hospital, "everything is fine" is considered a diagnosis. And don't even get me started on the condition of the office. With the fees they charge, one would think they could afford to update the place. It looks like very little has changed since Dr. Moore was there nearly 30 years ago. When your pet hasn't eaten or had a bowel movement for seven days, you expect answers. Instead, I got a guess, a credit card charge, and was sent on my way. No wonder they are still taking new patients when every other vet in town is not. Do yourself a favor and look for another vet.

Amazing new doctor Isabelle Manola joined the practice in late 2025…read more A very conscientious and caring person with excellent skills.

I had a great experience at this vet - they are very quick to answer text/email questions and were…read morevery nice to me and my kitty!

Soooo happy to have found this fantastic practice... After…read moreyears of being overcharged by a vet closer to me for years, a neighbor suggested Dr Landis..Called him old school... We have been thrilled by his entire, knowledgeable and caring staff... Always suggests different options to cure your problem, but with the least expensive option first... Best of kind for us!

Best vet for exotics, and cats, in the area! Entire staff is excellent, very caring. Dr. Landess…read moreis qualified, patient, takes his time with each pet and pet parent, and knows animals other than dogs and cats. One of the few vets in the area who knows rabbits. Our 42 year old turtle is a patient as well. Our cats love going there. We wouldn't go anywhere else!

I am formally a licensed vet tech from upstate NY and very familiar with what to expect from both…read moresides of the counter. Even though it was my first visit, I was very impressed and felt at home and in good hands. The staff was professional and made both my dog and I very comfortable. I am relieved to have found a clinic that meets my expectations and beyond. Russell

No return communication When you need urgent help for your…read morefur baby time matters. Won't try this route again

(Update) My entire family are scientists and physicians--…read moredad taught biochemistry and did research at Einstein Med School in the Bronx from 1955 when they opened, for 40 years. Hence we have always gone to Vet Schools wherever we lived, if available. Dr Nelson is a super well educated extremely thorough and meticulous verinarian. She was one of only a VERY few women admitted to Ohio State's Vet School years ago( as a florida out-of-State resident= even harder). I appreciate all the hard work she had to do, for I too was a gritty pioneer in the 70's in New York City's corporate community. She had to work 100 times harder than her male counterparts just to make it. These last 4 years she has given our cat and dog outstanding care and educated us in great detail about healthy diets/ reality of current fad diets. We feel extremely fortunate in having found her and trust her expertise 100 % with our truly beloved pets.

Osprey Animal Clinic has been our vet for almost 12 years and we wouldn't consider going anywhere…read moreelse. Dr Nelson and staff have treated all our pets and each has received caring and professional treatment. They've been great with routine requirements like exams and vaccinations as well as when critical emergency needs were essential. In critical care circumstances, they are mindful to keep us apprised of potential options, any concerns and associated financial issues, so no surprises, no nonsense. We are confident that our pets' health and welfare are their greatest concern and it's demonstrated by their long and happy lives.

When it was time for my little Sassy to cross over the rainbow bridge I called Jeannie at Chasing…read moreTails as she does at home euthanasia. As bad as it was she made it easier as she's sooo kind and caring and so was the technician she had with her (I can't remember her name) I have one old cat left and when it's her time then I expect to have the caring Jennie her for her also. So if you need a Vet I highly recommend Chasing Tails, she has everything that a vet's office has in her traveling mobile office.

All in all everything went well. Dr. Jeanne is an excellent VET. My sis in law introduced us and…read morethat's all it took, I knew instantly I liked her, but the real test came when she came for her first visit, to see Callie, and Lucy for their yearly check up and vaccinations. Callie was easy she loved everyone, Lucy was the test of acceptance she's disliked the vet after her first office visit. We literally had to carry/drag her into the building, then she would hide behind the furnishings, it was so heartbreaking. We changed vets, no go. We asked Dr.J, if she would give us a try, Lucy was a little afraid, but each time she's shown improvement. I believe that's been about 6+ years ago. We really like Dr.J, and her staff. She's given us excellent care, and is compassionate beyond measure. Trouble is she needs a clone, I hear she's not accepting new pts right now, all I can say is keep trying! She's well worth the wait!!

I have been with Veterinary Associates since they open. They wonderful, wonderful to work with…read more Very considerate extremely professional.

Only for doctor Berkovets!!!…read more ONE STAR. If I could give zero, I would. I brought my young Maine Coon here for a routine neuter. What followed after this "routine" procedure turned into a nightmare. About a week into treating the complications and problems that began after the procedure and subsequent treatment, the doctor actually suggested that I EUTHANIZE my cat. Immediately after surgery, my cat developed a severe cough. I repeatedly told the doctor about it, but in my experience, my concerns were simply brushed off. Within two days, my cat stopped eating and drinking, developed severe watery diarrhea, weakness and unsteadiness, and his temperature at the clinic reached a terrifying 107.3°F. Then came one injection and medication after another. What disturbed me most was that he was given two medications that, as I was later told, should not have been given together or so close together. I was left with the impression that the doctor simply failed to account for the previous injection before giving the next one. After that, my cat had around 11 episodes of vomiting, became severely dehydrated, and needed days of fluid therapy. His condition continued to deteriorate: high fever, vomiting, refusal to eat, major weight loss, gastrointestinal problems, and later serious breathing problems after aspirating fluid. At one point, my critically ill cat was left at the clinic overnight even though, to my understanding, there was no veterinary staff physically present there overnight. As an owner, I found that absolutely terrifying. I also believe his throat may have been injured during intubation because the coughing started immediately after the procedure, yet that concern was never taken seriously. I was also shocked by how outdated and disorganized this clinic felt. Records appeared to be kept largely on paper, getting complete treatment information was difficult, and I did not see a clear modern system documenting medications, injections, and the full history of what had been done to my cat. The most frightening part was that I kept bringing him back, kept paying, and kept trusting the doctor while my cat became weaker and weaker. Instead of a clear plan, clear explanations, and a serious attempt to determine why he was deteriorating, I eventually heard a suggestion to euthanize him. I brought in a young cat for a routine procedure. What followed was weeks of vomiting, dehydration, weight loss, breathing problems, repeated medications, and suffering. In my personal experience, the care was careless, chaotic, outdated, poorly coordinated, and deeply lacking in compassion. I will never trust this clinic with any of my animals again.

This wonderful Vet Tech sat with me until all pups were delivered. could not have been more…read morehelpful.

Absolutely!!lLike father like son. Wouldn't ever go anywhere else.Kind,Caring,Professional this the…read morebest practice around

As a new customer, we were very pleased with Daniel's 1st grooming. Marion did a great job Marion…read moredid a great job!

I love this place! My Pom, Mr Folks, went here for years. They always did an outstanding job with…read morehim, even when he couldn't come anymore. Now I have a new pup, Ty, and when I turn in to the parking lot, Ty goes crazy with excitement because he gets to play with all his friends. Ty is a Teddy Bear and they do an excellent job on his grooming. They are also flexible with time- very good business sense!