A friend just getting out of the hospital needed a shower chair, so I told her I'd pick it up for…read moreher since my car's trunk would accommodate it better than hers. Was so impressed when I went here to pick it up! Wow what a selection! Literally everything anyone could need for any medical need looks to be available here. Splints, compression socks, lift chairs, even breastfeeding supplies- pumps, slings, etc. And the woman working here (I think her name was Jolene?) was so sweet and helpful. If you need any kind of medical-related item, I highly recommend this place. It's packed full of everything you can imagine.

I needed a device repaired that I bought online and not through KC Home Medical Supply. I had the…read moreworst time getting a response from the manufacturer of the product. I went into KC Home Medical Security looking for some direction to get this fixed. Steve helped troubleshoot the problem and found out that the device was under warranty. He coordinated with the company and got me a brand new device within a week! Great customer service, great communication along the way and I didn't even buy the product from them to begin with! I will be going there for all of my home medical supply needs from now on! Thanks, Steve!

When my elderly father took a life-changing fall, KC Home Medical was a beacon of empathy and…read moreprofessionalism as we tried to navigate all that was needed. They even delivered a wheelchair on a Saturday when that is clearly outside their standard delivery hours. A week later, when we determined the first wheelchair wasn't quite right (no fault of KC Home Medical), they refunded me the week's rental without my even asking and got a new chair out to my dad within a few hours. Wonderful staff, wonderful store.

We purchased one item. We wanted to see another item and they didn't have it in this location. We…read morekept asking questions and the associate we were not speaking to kept saying that will cost more. Oh and that will cost more. It made us feel like she assumed we could not afford it. I do not like the feeling of being judged. That's exactly how it felt. We had plenty of money to spend and chose not to spend it here because of this experience. No one should ever assume you cannot afford something. Very unfortunate because it would have been a $5000 purchase and this horrible customer service experience made us walk away.

Awesome location (240 NE Barry Road). Katie was super helpful. Thank you for the assistance!read more

Read knowledgeable staff and they all use name brand medicine not generic. That in itself makes it…read morea great pharmacy. The location is great for it is across the street from the Major hospital in Westport. The weight is never long and the pharmacist is very knowledgeable and willing to help if needed in anyway

What a wonderful change from the incompetent mess that the former Bioscrip pharmacy has turned…read moreinto! At Albers, they quickly transferred over my prescriptions from that other place, and had them filled almost before I knew it! Very friendly and efficient- I look forward to giving them all of my pharmacy business from now on. The location may be a little hard to find, but that is the only negative. This is the type of pharmacy that you want to use when you have chronic health issues that require knowledgable pharmacy staff, as well as doctors. Update 5/2013: Albers now has a total of three locations. Also, I reiterate my praise for all of the staff, not just the Pharm.D.'s - they truly have an operation that runs as smoothly as any in town, and better than most. Extremely helpful, and I believe that they can be competitive on price if you are without insurance. Specifics on that would be inappropriate; however an inquiry can be worth your time!

Called them to see if they took Humana Healthcaretood them that I am in need of CAPA Medical…read moreEquipment Not good they do not take any kind of Insurance

Four years ago, I Purchased a drive nitro walker from home medical equipment and paid $250 instead…read moreof the $400 cost at other places. Last fall I Purchased a drive electric bed and upgraded the mattress to a therapeutic zone one for no extra cost. The price was comparable to the best price on the Internet. The bed was needed for my problems with Gerd, a slow emptying stomach, and difficulty breathing on a flat surface. My sleep quality and time has dramatically improved. I just spent a week in the hospital and got one nights sleep on their hospital bed. I finally got a decent nights sleep when I got home. I had tested the highly expensive beds that adjust but they didn't feel right and i'm glad I chose to look at a hospital bed. I had to hesitated probably because of vanity but the bed looks good and a good nigh's sleep is great. I'm just I would highly recommend Home Medical equipment . The quality of the garage and services and the highly competitive prices are all excellent.

Equipment rental....beware. If you rent something from these guys for a month and end up returning…read moreit after 3 days, they will not give you any money back. Of course they re-rent the equipment ...how nice for them. Very disappointed. We never had a chance to use the lift as my friend died.

Concrete is unforgiving. I took a tumble in the parking lot at work- a parking lot I had walked…read moreacross for decades. Found out I had a fractured fibula. When I went to the doctor he put me in a cast for 4 weeks and said I was to be non-weight bearing for the same time. Needless to say, his treatment was a game changer for me. I was panicked at my new life station. How was I going to get around campus to my job? How was I going to get into my house? Crutches just would not work for me. I am far to clumsy for crutches. My doctor told me about Criticare and so I went there looking for a knee scooter. They fixed me up in no time at all. They showed me how to use the scooter and get on my merry way. The scooter was terrific. A week after I had the scooter, I had another little spill when I had to swerve to miss someone who stepped in my way. The scooter wheel alignment was off so I took it back to Criticare for what I thought would be a quick repair. I was wrong... there was no quick work around for this issue. They were going to have to keep the scooter to fix. The problem was they did not have a replacement scooter. They were all rented out. I panicked because there was no way for me to get from Point A to Point B without this device. Criticare offered all sorts of alternatives, they looked high and low for a replacement. When they realized they did not have another scooter, they called a competitor to find a scooter for me. They reserved it in my name and gave me directions to the other store. I could not believe how kind and generous they were to me. Not many businesses would send you to a competitor. I was overwhelmed. The staff is top rate and so very caring. They do everything possible to get you comfortable and to find the right product for you. When other customers came in for service, you could tell they formed a personal relationship with the customer. They were friendly and remembered details about the customers. One of the staff members said to me, "I remember you! You were here a week ago, weren't you, Tracy?" She was spot on. Great place and wide selection of materials.

If you have been trying to be Covid-cautious, I would urge you to stay away from this place and…read morehead directly to Kansas City Home Medical Supply at 105th and Metcalf. Upon walking into American Care Equipment, despite the sign enforcing masks on the door, at least three people were not wearing masks. One was a salesperson! Two were a couple together trying out chairs and as they left, the husband was literally blowing and spitting out of his mouth (he did not appear to have any mental issues - I observed his behavior the entire time as I guarded my mother with my body). The store was dirty with dirty masks lying around on the chairs. Crowded, no masks, no sanitizer. KC Home Med Supply was AMAZING!! Newer building, great and helpful MASKED employees. Sanitizer right when you walk in that they ask you put on before touching anything. HVAC system running loudly and very very clean. Will be purchasing from there.

Great customer service and very friendly…read more I called on my way there to see if they had any wheelchairs in stick to rent. I was lucky and they had several. They said they would have to all cleaned and ready for me when I got there. They asked if insurance was paying for it and I said I didn't know. They asked for my insurance and called them and got me preauthorized. They had me call my doctor and fax over a prescription. They also noticed it was my right leg that was broken and asked if I want a right leg elevator to rest my leg on. The only reason I don't give them 5 stars is because they called my insurance while out in an open office area were everyone could hear my ID, group #, deductible, etc. I think they should have done that in a back office where it is private and no one else could hear my information. Besides that they were fast and easy to work with.

We stopped in to get some scrubs for my daughter for college. The owner, Karen is extremely nice…read moreand very helpful. Great selection and friendly service.

From the owner: As an expert in the medical field, your scrubs are an extension of your care and professionalism…read more Let your style shine through your choice of scrubs. Scrub Hub is your locally-owned business providing the most extensive selection of medical scrubs in the brands, styles and sizes you want, with the functionality your field requires. We have scrub tops, pants, and jackets; lab coats; nursing shoes and so much more. Let us make your shopping experience enjoyable and effortless with our convenient locations and our exceptional customer care!

I recently bought a used Permobil power Wheelchair from Accessibility Medical Equipment. It stated…read moreit did not come with calf pads. After looking on eBay and thinking I would add them myself, I decided to see if I could just buy them from AME. I emailed them asking if they had some I could buy. They said they would look around. I didn't hear anything back and assumed they didn't find any. No problem. But...when my chair arrived, it had the calf pads mounted! I was blown away by this excellent customer service! Very pleased with my purchase!

From the owner: Our mission is to make access to quality medical equipment and supplies affordable for everyone…read more There are no insurance, income, age, or other requirements to access our products and services, all of which are priced at-cost, which means huge savings for you, the customer! We sell both new & refurbished equipment and accept donations of used medical equipment for refurbishment. See a list of accepted donated items on our website or give us a call!

This review is for 6021 Troost. 1 year ago they installed a lift for the back of my van for my…read morescooter. They did excellent work showed me how to use it and I've never had a problem. Today I accidentally stripped a wire and had to call for repair customer service was very friendly cooperative, and when I when I got to their place of business, they got me in quickly fixed my problem and I was on my way in no time. Chris was great to work with and I am so glad that they are my go to for repairs such as this. They definitely earned five stars.

I've worked with this company for over 14 years and can say that they are one of the best local…read morebusiness in KC to work with. The owner Jason is extremely knowledgeable about the mobility limitations our patients have and the best way to fit them to the most appropriate piece of equipment. They are able to get pretty much any piece of equipment we need to allow our patients to age in place safely and they are easy to reach and follow up with if there are questions. It's much better than working with a national company where they just contract out services and have minimal face to face service available.