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    Othman Orthodontics

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    8 years ago

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    Baptist Family Dental - State of the art 3D and extroral imaging technology!

    Baptist Family Dental

    4.3(11 reviews)
    3.0 mi

    Dr. Baptist performed an oral surgery on me to pull a very broken tooth. After the surgery, I…read morerequested pain medication because I needed to go to work the next day. He literally laughed in my face and told me that he never prescribed pain medication even for bone surgery. I explained I have a low tolerance for pain and needed to go back to work. He laughed in my face again and told me to take an over the counter Tylenol. I ended up missing 2 weeks of work or around $2000.00 All because he took my pain as a Joke. Please if you need something serious don't go here.

    Absolutely horrible! My husband came for a cleaning. We asked if they were in network with our…read moreinsurance plan, they assured us that they were. After receiving his cleaning, we received a bill for over $400. I called and spoke with Jennifer (after multiple attempts to get in touch with anyone) and she said she didn't know who would say they were in network with our insurance, because they only work with 1 insurance company. She told me that she would re-bill our insurance to see if there would be any coverage. After insurance was billed again, I received a statement (over a year after the appointment) saying that we owed $193 and that the remaining portion of $224 was covered. This was in May of 2024. I paid the $193 immediately and thought I was done with it. I received a bill one week before Christmas saying that I now owed the remaining $224. I called the office immediately and Jennifer said not to worry about it and to enjoy my holiday, she would look into it. January rolled around and I never heard back, but I received a letter from a collection agency saying that that we owed $298. I called to speak to Jennifer and left multiple messages. Finally I asked to speak to someone higher up and spoke directly with the Dr. he informed me that this would be cleared up and we would look into it and get it figured out. Less than a day later and called me back and said that I had to pay collections and that the company was charging me a fee. I spoke with a collections agent and they told me that the dental office adds their own fee of 33% to all of their invoices that they send over, just for their pocket. She also told me that my invoice was sent their in October. I did not even receive and invoice until December and called immediately. I have never had a bill sent to collections. Ever. Completely shady business practice to ignore a customer and send an invoice to collections when being told the account was paid. Keep a close eye on your account, you will be sent random bills years after your appointments

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    Baptist Family Dental - Warm and comfortable reception area!

    Warm and comfortable reception area!

    Baptist Family Dental - Another view of are reception area

    Another view of are reception area

    Baptist Family Dental - Our new home: 
 5850 W. 111th Street, Chicago Ridge, IL

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    Our new home: 5850 W. 111th Street, Chicago Ridge, IL

    Marshall Dental

    Marshall Dental

    4.4(8 reviews)
    1.5 mi

    As a patient who's been coming for several years, today 11/10/22 was a huge disappointment!…read more My appointment was at 11:30 I wasn't asked to come to the back until 12. The heavy set assistant put the bib around me, asked if I wanted to watch tv, I said no, she left. About 12:15 I sat up in the seat to see if I could get someone's attention, to ask when I would be seen. The assistant came into the room and said, the doctor is with another patient she will be in shortly. I asked her, is this new, for patients to wait almost an hour before they are seen? She said, Dr. Marshall is on vacation so the other dentist is taking his patients. As we were speaking the Dentist walked into the room and said, what's the problem? I said, I've been waiting almost an hour. She said, no your appointment was at, before she could get it out I said, 1130 . She said, so you've been waiting about 30 minutes, it's 1210 I said no, it's actually 1220. She nonchalantly shrugged her shoulders and said, emergencies happen. The way she looked at me was as if to say, oh well, wait til I'm done. I began to fix my purse strap, she said, are you leaving ? I said yes because you're being very rude and inconsiderate. She said, nonchalantly, ok and walked to the front desk to tell the receptionist, i wasn't being seen because i didn't want to wait. I told her, no, I'm leaving because the dentist was being extremely rude to me. I left in shock! I couldn't believe she was as rude and inconsiderate as she was. It was as if she was doing me a favor or as if i was late and she had to wait on me. I waited almost an hour to be seen, not one time did anyone apologize for my wait or show any consideration for my time. I had to find a baby sitter for my three month old baby for this appointment just for the dentist to be extremely rude to me and waste my time. I would never give my business to this practice as long as she's there! I have referred so many people to this practice from SWA, including a few family members, but I will be sure to tell them about the experience I had today so they can find a new place to go as well. Dr Marshall didn't seem to be as rude and ignorant as the female dentist that works there. I hope you clean house because she will be the cause of you losing a lot of patients. And by the way, while I was there some of the workers were talking about another worker leaving the practice ( I believe) and said, this place is going to go to shit when you leave and I was actually getting paid on time with you here. So obviously there is more going on at this practice than just that rude, nasty,ignorant female dentist!

    Been going here since they opened in this location, and prior to that was a patient at the other…read moreoffices in Evergreen Park and Orland Park. Super friendly staff, knowledgeable and talented dentists, overall great experiences had by me every time. Dr. Richard is great, as is Dr. Erica. Can't say enough nice things about the place, really. Definitely recommended.

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    Marshall Dental
    Marshall Dental
    Marshall Dental

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    Orthodontic Experts - Burbank - Burbank Clinic Interior

    Orthodontic Experts - Burbank

    3.3(18 reviews)
    1.5 mi

    My experience at Orthodontic Experts started well, but gradually deteriorated over time. Initially,…read morethe staff and doctor were friendly and attentive to questions, in addition to being transparent with my treatment plan. As time went on, I began to experience the effects of overbooking. I had several instances where I would show up on time and not be seen until 40 minutes later, with the doctor assessing my treatment for around two minutes before going to the next patient. There were also several times when I had to take work off to make appointments, only to be turned around because I was told the doctor wasn't in for that time slot. The experience reached its lowest point during my IPR treatment. The procedure was not properly explained beforehand, leading me to initially decline it. I was sent home without clarification, despite the next set of aligners being designed for IPR--a fact that had not been communicated earlier. As my aligners became increasingly tight and my teeth shifted unnaturally, I felt pressured to proceed with the IPR, as no alternative options were explained. My intent isn't to disparage the establishment, but to hopefully bring awareness and nuance so that whoever reads can be more informed of what they are getting themselves into.

    Service and care provided by doc. Desai, Michelle & team is a Gold star service…read more Quality of care is outstanding, office experience is always great. Dr. Desai is amazing specialis in his field. I started my treatment with him 11 months ago and by now, changes are incredible. Even my own dentist was in awe when he saw me and how much dr. Desai's treatment improved my case. This is very busy office due to quality of care & service they provide. I highly recomend this amazing team of people to anyone, who needs orthodontic treatment. They have flexible payment options and very reasonable prices for services they provide.

    Photos
    Orthodontic Experts - Burbank - Burbank Clinic Smile wall

    Burbank Clinic Smile wall

    Orthodontic Experts - Burbank
    Orthodontic Experts - Burbank - Burbank Remodel - New Clinic

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    Burbank Remodel - New Clinic

    Othman Orthodontics - orthodontists - Updated June 2026

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