Dr French is ok if you have a cold or need an annual physical or something routine. But anything…read moreelse and he'll tell you, and I quote "I'm just a family doctor, I don't know how to help you". I heard this twice from him when I was begging him, desperate for help (referrals? Another different test to do? Disability paperwork filled out) This man made everything so difficult for me that I would have panic attacks and not be able to open his secure message responses to questions I asked for days. Because the answer was always "no" or him doubting me or making this process of trying to get something complicated diagnosed even harder by making me argue for every single thing. Like filling out short term disability paperwork when I was going on FMLA leave. Everything was already hard and he made it harder. The most recent time, when I called to ask their office manager what to do when the doctor can't help, I got a certified letter from Dr French firing me. Dr French wants to do the basic work and then go home and not think about his job or his patients. I kind of think he wants to not think about his patients when they're in the room too. He can play like he listens and play a good doctor, but when it really matters, he'll let you down every single time.

I found everyone from the front staff to my p.a to be very friendly and helpful. Starting to feel…read morelike family

If you have a mild, chronic condition that requires minimal management, I would not recommend this…read moreoffice - particularly Dr. Julia Abraham. During my recent annual physical, she briefly asked me about my asthma, which I reported was stable and even improving. She then renewed my existing prescription, and we moved on. I was shocked to later receive a separate charge for an office visit based solely on that brief conversation. I am a relatively new patient and was not aware this was their billing practice. My previous doctor never charged me for this, so I will be returning to them as a patient. I also called the office for clarification, but unfortunately Dr. Abraham has not returned my call. In summary, if you have a minor medical condition that requires an annual prescription renewal, do not seek care at Rocky Hill Family Physicians.

Finding a quality PCP has been a real struggle for me in the past, but I have found my forever…read moremedical team! From Mary in reception to all of the wonderful nurses, I would love to thank you all personally-- oh and not to mention my new PCP-- Dr. Thurman! She is an absolute treasure! I couldn't be more pleased with my experience. Seriously, if you're considering a new practice or are in need of a physician consider Rocky Hill Family Physicians! They actually made me feel like family. Thank you all so much!

Dr French is ok if you have a cold or need an annual physical or something routine. But anything…read moreelse and he'll tell you, and I quote "I'm just a family doctor, I don't know how to help you". I heard this twice from him when I was begging him, desperate for help (referrals? Another different test to do? Disability paperwork filled out) This man made everything so difficult for me that I would have panic attacks and not be able to open his secure message responses to questions I asked for days. Because the answer was always "no" or him doubting me or making this process of trying to get something complicated diagnosed even harder by making me argue for every single thing. Like filling out short term disability paperwork when I was going on FMLA leave. Everything was already hard and he made it harder. The most recent time, when I called to ask their office manager what to do when the doctor can't help, I got a certified letter from Dr French firing me. Dr French wants to do the basic work and then go home and not think about his job or his patients. I kind of think he wants to not think about his patients when they're in the room too. He can play like he listens and play a good doctor, but when it really matters, he'll let you down every single time.

I was a patient of summit medical group for the past 14 years I missed one appointment and they…read moredropped me I have been having sharp stabbing pains and my doctor said he would see me for emergency when I went they said the only thing that counted as emergency was covid and I'll just have to find a new doctor WASNT even seeing my doctor just a nurse their express clinics are awful too

Dr. Bushore has always taken as much time as needed to diagnose or treat any condition I have seen…read morehim for, and make sure all my questions have been answered. This will occassionally cause him to run a few minutes behind, but the waiting facilities are comfortable and contageous patients are kept in private rooms. If a sudden injury or illness occurs, he always manages a way to "work you in". which usually prevents him from having more than 5 minutes for lunch. He has been my primary care provider for over 30 years and will be the rest of my life. I currently drive 100 miles in each direction to be seen by him, and these visits are simply for medication management and annual physicals.

Excellent care and took all the time I needed to evaluate my illness. Front staff very friendly…read moreand efficent. I don't see why others judge them so harshly.

Terrible follow up. I was very sick, it took 4 days to call me back and by then I was in the…read morehospital. Takes 6-8 weeks to get an appointment with a provider. Yesterday a manager returned my call and she was extremely rude and wouldn't even let me finish a sentence. Do better!!!

Great place to have a physician. My doctor was not in yesterday and I saw the Nurse Practitioner,…read moreNikki. She was very thorough and professional. Highly recommend Summit!

after moving here, care was not as good as my previous place. they told me to get an appt at a…read morewalk in clinic inatead of seeing someone or doing a take health appointment. that is with myself and 2 sick kids at home :( very disappointed

This was the best first patient experience I have ever had I definitely recommend them if you are…read moreinterested in proactive heath and not reactive health! The services they offer are about building on your health goals and it's refreshing!

All the staff are awesome! Would recommend Dr.Ayo she is fantastic and a very knowledgeable and…read morecaring Dr.

This is actually a correction to a previous review The…read morereview I had posted earlier Was a mistake It was actually meant for another clinic altogether and I had posted it here by mistake I felt I got a fair evaluation during my dot physical I have non-insulin treated diabetes Which means I take non-insulin medications to control my diabetes They just wanted a recent A1C test from my primary care physician And since it was at or below 10 I passed So they didn't get ridiculous with their requirements I was able to easily find out what was required over the phone before I even showed up for the visit They basically just check for hearing, vision, numbness in the feet and hands, because diabetics can lose sensation in their feet and hands as a result of elevated blood sugars as well as excess protein in the urine Which can indicate kidney disease (It can also be a sign of a high protein diet such as low carb) Diabetes can destroy nerve endings Causing diabetic neuropathy So that's why the feet and hands are checked for numbness I've had DOT physicians ask for ridiculous things like a recent eye exam, a note from my doctor about my blood pressure, etc That's not even necessary if you pass the eye exam and blood pressure test during the exam If a person fails the eye exam while wearing their corrective lenses then by all means they should ask for a recent eye exam to make sure there are no eye diseases like diabetic retinopathy, Glaucoma and other conditions that can be complications of diabetes So they didn't ask for unnecessary things as part of my physical Which didn't put any undue burden on me as a CDL holder I feel that a DOT exam should be focused on safety for the driver and for all of the other drivers on the road And I felt that my DOT examination was just that It was about safety, not about putting and unfair burden on me, by inconveniencing me with unnecessary requirements I have also had dot examiners lie to me and tell me that things that they were asking for were legal requirements when they were not I have even been asked for a sleep study by other DOT physicians And I was told that it was law that I had to have one Which is not true That's actually nothing but fat discrimination Because skinny people can have sleep apnea too That did not happen here at afc So yeah if you're a non insulin control diabetic, just get a recent A1C from your doctor and take it to your visit And if everything else is good Like blood pressure, vision, etc You should be fine

I came into this urgent care as a walk in last week. I had hurt my thumb. It was bruising and…read moreswelling quickly; and I wanted to check if it was broken. Everyone that helped me throughout the entire visit: Robin Alley, Semone, Laurie, Danielle and Dr Brittany Congress!! Everyone was so kind and helpful. X-rays were done. And, a couple of days later, someone from the office called to check how I was doing! I was pleasantly surprised with an urgent care that was not only thorough but kind as well. If you need medical help, this place won't let you down!!

Don't go to Summit if you want to be seen in a timely manner. Waited over an hour and a half in an…read moreexam room and no one saw me. When I told Chelsea I needed to leave, she did t apologize for the wait nor did she seem concerned about me as a patient. Also, the nurses talked at their stations about problems with their children and what's a good place for lunch.