Dr French is ok if you have a cold or need an annual physical or something routine. But anything…read moreelse and he'll tell you, and I quote "I'm just a family doctor, I don't know how to help you". I heard this twice from him when I was begging him, desperate for help (referrals? Another different test to do? Disability paperwork filled out) This man made everything so difficult for me that I would have panic attacks and not be able to open his secure message responses to questions I asked for days. Because the answer was always "no" or him doubting me or making this process of trying to get something complicated diagnosed even harder by making me argue for every single thing. Like filling out short term disability paperwork when I was going on FMLA leave. Everything was already hard and he made it harder. The most recent time, when I called to ask their office manager what to do when the doctor can't help, I got a certified letter from Dr French firing me. Dr French wants to do the basic work and then go home and not think about his job or his patients. I kind of think he wants to not think about his patients when they're in the room too. He can play like he listens and play a good doctor, but when it really matters, he'll let you down every single time.

I found everyone from the front staff to my p.a to be very friendly and helpful. Starting to feel…read morelike family

If you have a mild, chronic condition that requires minimal management, I would not recommend this…read moreoffice - particularly Dr. Julia Abraham. During my recent annual physical, she briefly asked me about my asthma, which I reported was stable and even improving. She then renewed my existing prescription, and we moved on. I was shocked to later receive a separate charge for an office visit based solely on that brief conversation. I am a relatively new patient and was not aware this was their billing practice. My previous doctor never charged me for this, so I will be returning to them as a patient. I also called the office for clarification, but unfortunately Dr. Abraham has not returned my call. In summary, if you have a minor medical condition that requires an annual prescription renewal, do not seek care at Rocky Hill Family Physicians.

Finding a quality PCP has been a real struggle for me in the past, but I have found my forever…read moremedical team! From Mary in reception to all of the wonderful nurses, I would love to thank you all personally-- oh and not to mention my new PCP-- Dr. Thurman! She is an absolute treasure! I couldn't be more pleased with my experience. Seriously, if you're considering a new practice or are in need of a physician consider Rocky Hill Family Physicians! They actually made me feel like family. Thank you all so much!

I never have to wait more than 10 minutes to see my doctor. Dr. Adam Lett is the best doctor I…read morehave ever seen & I am 71. He's caring, knowledgeable & writes all his instructions for me on paper for me to take home.

Dr French is ok if you have a cold or need an annual physical or something routine. But anything…read moreelse and he'll tell you, and I quote "I'm just a family doctor, I don't know how to help you". I heard this twice from him when I was begging him, desperate for help (referrals? Another different test to do? Disability paperwork filled out) This man made everything so difficult for me that I would have panic attacks and not be able to open his secure message responses to questions I asked for days. Because the answer was always "no" or him doubting me or making this process of trying to get something complicated diagnosed even harder by making me argue for every single thing. Like filling out short term disability paperwork when I was going on FMLA leave. Everything was already hard and he made it harder. The most recent time, when I called to ask their office manager what to do when the doctor can't help, I got a certified letter from Dr French firing me. Dr French wants to do the basic work and then go home and not think about his job or his patients. I kind of think he wants to not think about his patients when they're in the room too. He can play like he listens and play a good doctor, but when it really matters, he'll let you down every single time.

Very caring staff who work there! My doctor is Dt Tipton and I also go to Chris Ackers some times…read moretoo . My son goes to Dr Hall . All three of these doctors would recommend and trust ! They care about their patients and think outside the box when needed to help the patient .

Excellent care and took all the time I needed to evaluate my illness. Front staff very friendly…read moreand efficent. I don't see why others judge them so harshly.

Great place to have a physician. My doctor was not in yesterday and I saw the Nurse Practitioner,…read moreNikki. She was very thorough and professional. Highly recommend Summit!

after moving here, care was not as good as my previous place. they told me to get an appt at a…read morewalk in clinic inatead of seeing someone or doing a take health appointment. that is with myself and 2 sick kids at home :( very disappointed

This was the best first patient experience I have ever had I definitely recommend them if you are…read moreinterested in proactive heath and not reactive health! The services they offer are about building on your health goals and it's refreshing!

Love Dr. Ayo! What an attentive and caring practitioner. In the past, I have felt that doctors…read morespent the bare minimum of time and effort in my checkups, but in my very first appointment, Dr. Ayo (and her NP) spent over an hour with me, getting to know me, my concerns, medical history/needs, etc. She seemed to genuinely care and asked thoughtful follow-up questions. Her staff is very friendly and prompt and responsive. This is a winning combo.

Best medical experience ever. Assisted with transport…read more Patient. Front desk courteous and helpful. Nurse very thorough and approachable. High expectations for Dr.

Came in for a broken ankle. Have been waiting in the lobby for over an hour and no one is in the…read morelobby. This place could care less about the operation of this place!!!!!!

Don't go to Summit if you want to be seen in a timely manner. Waited over an hour and a half in an…read moreexam room and no one saw me. When I told Chelsea I needed to leave, she did t apologize for the wait nor did she seem concerned about me as a patient. Also, the nurses talked at their stations about problems with their children and what's a good place for lunch.

I had to have an ultrasound done at Summit Diagnostics. The waiting room was clean, nicely…read morefurnished, nothing fancy, welcoming, and, I almost forgot, it was decorated for the Christmas holidays! The receptionist immediately greeted me, and quickly and efficiently checked me in for my 1:00 appointment. After a 15 minute wait, or so, my name was called, and I went in for my ultrasound. The ultrasound technician was pleasant and got right to the procedure. She was all business, very little small talk, which was fine, since she has a lot to focus on, and the procedure was over sooner than expected. That's it. This location is farther than the Summit Diagnostic in my neighborhood, but I was able to get an appointment sooner at the Park West location. I'll gladly drive to this location if it means getting in sooner than my neighborhood Summit. And, oh, by the way, I saw one Bible in the waiting room, and I'm okay with that.

My doctor has been sending me to this place for years. It has an awful vibe; I hate going. Although…read moreit is a non-denominational facility, the person in charge only allows religious publications in all the waiting rooms, specifically christian. Think multiple bibles (who reads the bible when waiting for an xray?) and religious magazines. If that wasn't bad enough, the clientele there is often in rough shape, near death with cancer etc. So they are clearly sending the message that they think you are going to hell and need to repent before death. Really inappropriate for a non-denominational medical facility. They seem to be confusing their medical obligations with their religious need to proselytize. No needless to say it is a very uncomfortable place if you don't subscribe to the religion they are trying to beat into you. It's a nasty vibe. Not caring at all. Do not recommend.