We had a great experience though the pictured dress is not the one chosen but the next one was…read more Only needed to try on 3 dresses to pick the right one. Great price. Great suggestions and service for our daughter. I will say I did not like that I had to pay $7 for a cloth to take the dress home with. I think that should be minimum that is included with the purchase.

I am writing to formally express my deep dissatisfaction with my recent experience at your store…read more Based on what I endured, I would not--and will not--recommend David's Bridal to anyone I know. From the very beginning, my experience was disappointing. The consultant assigned to me was unprofessional and disengaged. After telling me to pick out dresses, she disappeared. When she returned, she handed me a few gowns with no consideration of my preferences, style, or budget. She made no effort to ask what I liked, and the dresses she pushed were far outside my price range and not reflective of my taste. She also attempted to push overpriced accessories that didn't match the dress and seemed more focused on upselling than helping. The store itself is in desperate need of a remodel. The dressing rooms were cramped, outdated, and frankly, not clean--adding to the overall poor impression. To make matters worse, after I selected a dress, I was charged for a veil I never picked out or agreed to purchase. This kind of upselling without consent is unacceptable. Shortly after purchasing the bridesmaid dresses, my family experienced a series of serious and unforeseen events. My sister and maid of honor was diagnosed with cervical cancer and required emergency surgery. While she recovered, my mother--who paid for the dresses--had to leave the state to care for my youngest sister, another bridesmaid, who has multiple sclerosis. Amid these emergencies, I still attempted to proceed with wedding plans. On May 15th, I learned my fiancé had been unfaithful, and the wedding was called off. I returned to town shortly after--only two days past your return policy--and came directly to your store to request a refund. I was told to speak with the manager, who turned out to be the same consultant I had issues with. Unsurprisingly, she refused to help. Given that her commission may have been impacted, I question whether this decision was made with fairness or integrity. Once the final bridesmaid dress arrived, I brought it back to the store to return. The associate who helped me was once again rude and dismissive. At a time when I am dealing with major personal and financial stress, this behavior was deeply upsetting. To make matters worse, your return process for online orders is fundamentally flawed. I had to hand over the merchandise, receipt, and return form with no acknowledgment or proof that the items were received. As a customer, I find it very troubling that there's no documentation provided--it leaves us completely unprotected if something goes wrong. David's Bridal seriously needs to reevaluate its customer service standards, return procedures, and in-store experience. I sincerely hope my feedback is taken seriously and acted upon. Additionally, I want to note that my sister, who has consistently purchased her daughter's prom and homecoming dresses from your store for years, will no longer be supporting your business either. Our family has given David's Bridal ample trust and patronage, and this recent experience has broken that entirely.

They did a great job shortening my wife's Brooks Brothers dress. This is a small town so it is not…read moreeasy to get good specialized services, so we appreciate Ellen and the service she provided. We will come back for any alterations needs. Thank you.

From the owner: Juliet's Bridal & Formal provides Custom Designed Formal Wear, Prom Dresses, Tuxedos, Wedding…read moreDresses, Mother of the Bride Dresses, Alterations to the Florence, SC area.

I went to TLB with my friend to look for her dress! A year later and it's even better! Taylor is so…read moreknowledgeable and professional and the dresses are wonderful! Such a great place !!

Isabelle was Bridal shop is located in a big old house…read more Plenty of parking in rear of house. Isabelle was very nice, friendly, helpful and knowledgeable. Isabelle picked out some really nice dresses after listening to our daughter's feedback. The only thing I didn't like was there was no water fountain or water offered. You could get Champagne. The prices of the dresses were very reasonable.

After reading other reviews, I was skeptical to make the drive from Raleigh, but I'm so glad I did…read more I would highly recommend this place. I came on a Saturday afternoon and was pleasantly surprised by how calm it was (that's a weird way to put it, but other bridal shops I've been to have been SO chaotic). It was clean, cute, organized and spacious inside, which is typically not the case for walk-in bridal shops. My family lives far away, so I came by myself (brides, I would HIGHLY suggest doing this- so much more relaxing). I was greeted immediately and got paired with Edith and her daughter. What a dream team! I loved these two. I instantly felt a connection to Edith and trusted her opinion. We went through the dresses and pulled a handful of ones I liked. After trying on the first two, Edith brought me a dress she thought I would really like based on my feedback from the other dresses. The dress she brought me was PERFECT. And not at all what I thought I originally wanted! Without Edith and her daughter, I don't believe I would have found "the one" and I'm so grateful! The process was quick and easy and I got to celebrate with some bubbly and a cute "I said yes to the dress" pic afterwards.

Do not waste your time, if you do not have an appointment. You can't see dresses. By appointment…read moreonly. I'm

By far one of my favorite places in the city. I've shopped here two Halloweens in a row. Both times…read moreI've come out with exactly what I wanted!! If you can't find what you want or don't know what you want the staff are knowledgeable and always very helpful. I 100% recommend this place.

Second time being in the store and made a purchase each time. They have everything! For…read moretheater/stage, festivals, diff era. Also it's now under new ownership. Prices are fair and selection is large.

On Saturday, February 28th, 2026, my wife and daughter visited Carley's Formals in hopes to find a…read moreprom dress (we have purchased from here in the past). They were met with very young employees who they described as "very nice". The employee asked my daughter to sign a card consisting of her name, email, and phone number, but never explained as to why she needed to sign the card. During the "fitting" my wife said there was an older short blond female who they later found out was the owner of the establishment named "Denise". Denise was described as being very rude during their visit. At one point a dress was handed to my daughter with the lace corset straps untied by the employee. My daughter tried on the dress (with the help of a friend), but after getting the dress on realized it had a zipper in the back that had not been unzipped. They attempted to unzip the dress to remove it, but the dress would not unzip. They requested the employee help them, however the employee was also not able to unzip the dress. The employee then asked if she could remove the dress without unzipping it? My daughter explained that she was able to put it on without unzipping it, so she could take it off in the same manner. Denise then confronts my (juvenile daughter and her friend) in a very rude manner accusing them of damaging the dress. Then begins to yell inside of the store at my wife. Denise tells my wife that they have a policy that only the person trying on the dress and employee's are allowed in the fitting rooms, that my daughter & her friend damaged the dress and my wife was responsible for the damage. My wife attempts to explain that the zipper was non-functional when it was handed to my daughter and asked if was their policy to not have anyone else in the back, why was it allowed? Denise continued to yell in the store at my wife and her employee's and stated "And that's why we have the policy, because of people like that". During this interaction the entire store stopped shopping and watched Denise belittle my wife in front of her family and other customers. Denise was very rude, unprofessional, and will never have to worry about anyone in my family ever buying a dress from her again. If you're looking for beautiful dresses and great customer service, please go to Bella Esposa at the Carolina Outlet Center in Smithfield! PS for Carley's Formals: Please don't give your standard "copy and paste" response as you normally do, if you want an honest review you got one!

The moment we walked in (WE WERE THE ONLY CUSTOMERS THERE ) we were asked what the occasion was? We…read moresaid for our daughter's senior prom. We were immediately asked by the owner -short blonde hair- do you have an appt? She went to explaining that they could go ahead and see us bc they had availability but if they didn't we would not be able to see the dresses. Considering this was our first stop and first prom we were not aware of needing an appt to prom dress shop. Very awkward feeling. No video, no cameras, no FaceTime allowed! I do have to say the ONLY person that made us feel welcome there is the lady assisting us with the dresses (I don't remember her name but she had curly brown hair) Unfortunately we didn't find anything in the end but honestly the way the vibe / atmosphere in there I don't think I'd give a penny! Before leaving I asked to use the restroom... it seemed to be a BIG issue and I almost said don't worry about it but the two girls decided finally who was going to show me where the restroom was. After being the only customers in there for about an hour I don't understand the big deal of having an appt if you want your business to succeed... making your customers happy should be #1. Don't turn them away if it's "too booked!" People like us drove an hour to your business to feel awkward the entire time! This is a place where you should make your customers feel happy, excited, and beautiful... not feel awkward! 1st tip I would give is making the customer feel special the moment they walked into your facility! If you're looking for a beautiful dress try BELLA ESPOSA in Smithfield. They are helpful, NICE, laid back, and the prices are affordable! The girl that helped us deserves a 5 star however the others would get a zero star if able.

I went here because my friend needed to shop for a wedding dress and I needed to find a bridesmaid…read moredress. I think the prom and bridesmaid dresses are a little overpriced here, and a lot of them seemed super gaudy and blingy. One cool feature is that you can rent wedding dresses if you don't have the desire or the budget to purchase one. A lot of the wedding dress styles seemed a bit older and maybe what you'd consider conservative styles, like with sleeves and whatnot. The sales women were super helpful and knowledgeable. My friend ended up buying a fit and flare dress that originally retails for about $1200 (we looked it up) and she paid $480 for it. The seamstress does great things with bustling and alterations. My friend has elected to change the back of her dress and bustle it up in a super flattering bit simple matter. I think even after paying for the alterations she still came out spending $600 or a little less. This place doesn't look like much for sure, but if you have the patience to sift through the racks you can potentially find some good deals.

Poor Business Practices I visited this establishment to…read morepurchase a pageant gown, but upon arrival, the door was locked. If this is their policy for safety reasons, I completely understand; however, there were also security cameras, and we were clearly visible at the entrance. We rang the bell, knocked on the door, and called the business. Someone answered the phone and asked what we were looking for while we were standing outside the door. We were told that someone was coming to let us in, but no one ever came. After waiting for several minutes, we returned to our car and began to leave. As we were driving away, someone finally came to the door. Unfortunately, this experience was frustrating and left us feeling unwelcome. Better communication and customer service would have made a significant difference.

I coming here for a unique find for my house or to wear. This is the place to go when you want a…read moregift that is outside of the box. The inventory is always unique, fun and will have you coming back! Products change seasonally if you find something you like grab it quickly because it might not be there when you return! Parking is normally great. People there are friendly and kind.