I have been going to the doctor/owner, Dr. Powell, for years. When I was in for my wellness check…read morethis month the doctor did not have a face mask on. I asked him to put one on or I would leave. He told me to leave. He wouldn't wear a mask during the covid-19 pandemic! I left and will never go back again. His staff is wonderful but I will not see a doctor who puts his patients at risk for the virus. Just like any business he is required to wear a mask. Can you imagine how many patients he is putting at risk? If you have the same problem with Dr. Powell please call the Muskegon Board of Health.

My husband and I have been parients of Dr Powell for around 10 years. We have never had more…read moreconfidence in a physician than we have in him, as he is caring and knowledgeable. He sits and listens to what you have to say and then thoroughly considers the best option(s) for you as an individual; to him and his staff, you are NOT a number and they truly do care.

Not impressed with Dr. Watkins and team. I've been waiting for my orthotics for over seven months…read moreand multiple fitting/ adjusting visits. They are finally ready, but now they are telling me that if my insurances doesn't cover them, I will be responsible for the balance. I was told in the very beginning that this was pre-approve/ that my insurance was covering them This has been going on since October 2025. We are now May 2026.

Good luck getting to speak with a live real person. You get to wait in a queue and then told to…read moreleave a message. Hopefully they will call you in a timely manner (may take 24 hours). Virtual assistant sucks! This needs attention and change!!!

My doctor listens to my concerns and doesn't push to make me take meds or treatments I don't want…read more He has a new MA who is a gem! Unfortunately I don't think any of the physicians take new patients, just the PAs or NPs.

Takes almost a month to see a doctor and when you do they usually just dismiss your ailments and…read moretell you your fat and need to loose weight. Like I get it, im not the most fit, but when I come in with a swollen testicle and two weeks of excruciating pain because there are no openings, just to be told your "fine" and to loose weight, its hard to see an upside to it. Want a new doctor? Too bad. I tried switching pcp to a new one in the office and the front desk was rude and said I had to just deal with it or find a new office. Do yourself a favor, and just avoide this office. The only people leaving good reviews are old people that are used to being treated like crap by their doctors.

Our family has seen Dr Raetz for years. She is awesome. After a couple bad experiences at other…read moreclinics, we truly treasure Dr raetz and the staff at Fruitport. Dr Nestrom and others are really good as well. Ive yet to meet a staff member I genuinely didn't like. They are thorough, they arent just checking boxes, you can tell the med staff truly cares about their patients. The ladies up front are always kind, friendly and professional.

This office has incredible staff! Always friendly and knowledgeable. We love our dr and are so…read morehappy to have her and her whole team help us navigate life. Dr Sandra Raehtz is the best!

Dr Rottschafer identified what was going on with my feet immediately. He prescribed what I needed…read more He was very efficient and personable. The secretary was so nice to me when I arrived. His assistant was kind to me also. To sum it up...I liked the whole office staff. Nice place to get treated.

I have known Dr. Kraker for 20 years. Yes, wait times through the years have been long here and…read morethere, but that was due to my appointment being on one of her on call days and a patient needing an emergency surgery. There are two side to every coin. You can see the glass as half empty because you had to wait, or half full because she'll be there when it's you that has the emergency. She is kind, caring, witty, family oriented and takes the time to answer questions and concerns.

Went with my gal to a difficult appointment today and I was very impressed with the concern and…read moretenderness they showed her. we are struggling through a rough situation and the staff is kind, soft spoken and very empathetic. highly recommend the doctor and even the ladies at the front desk.

I've been a patient for about 8 years. It is not uncommon for me to show up for my annual physical…read moreexam (scheduled months in advance) to find my physician absent. The office was aware the physician would be absent but did not inform me. Other than that important detail the health care was adequate.

I am a patient of Dr. Postema and he is absolutely the BEST Dr I have ever had in my life and I'm…read morein my 50's. He actually remembers me and what's going on with me, and he is very compassionate. If you need a Dr you will love Dr Postema.