Excellent experience with BowCity Storage. Friendly staff, clean facility, impressive technology,…read moreand perfect climate control. Couldn't ask for better.

Fantastic facilities. Smart technology gives you control of your storage. We felt so fortunate to…read morehave a small storage unit at Bow City this past month, when our movers had to delay our move. In less than a few hours we had to find a larger unit for the balance of our household while we worked out the truck situation. Bow City came through. They moved us to a huge locker and extended our existing contract. No issues. I felt like I was working with someone on my side, who really wanted to be part of the solution. Staff here are great. Totally recommend Bow City Storage.

We have been customers of Maple Leaf Self Storage in Calgary for over 3 years! Not only did we get…read morethe best deal on climate controlled, secure, locked and alarmed storage space, but we received the top notch customer service every time we came to visit! Patrick and his team will always greet you with a smile and a good ol' joke. A steaming hot and fresh pot of coffee is always brewing and crunchy yummy cookies are there to get your day started!

After looking for a reasonably priced storage space for a five month lease, I couldn't be happier…read more Maple Leaf Storage not only had incredible customer service (shout out to one of the managers Patrick) but also competitive pricing, incentives (first three months for a discounted rate; better than anywhere else I looked in Calgary) and the facility is incredibly clean and secure. I would strongly recommend this facility to anyone needing self storage, if I ever need storage space again I know where I will be going.

Absolutely terrible customer service!!!!! The owner, Patrick, used my credit card without my…read morepermission and then berated me and hung up on me when I expressed my displeasure. We have had our household items there since 2009 and have always been timely with our payments. He was so rude I was appalled he could have a business. We will be taking action to remove our items from there as soon as possible and will absolutely tell anyone we know not to use this facility. They don't deserve business!

Moving is one of life's more stressful events. Especially, when I had no choice but to move and…read morestore stuff during a January -34C cold snap. Mike & Deborah at NW Storage did everything expected and more to make it easier for me. The place has a number of storage size options and great backup services. Great service is increasingly rare these days but I got it here.

I needed indefinite, month to month temporary storage between moves. Paul was great to deal with…read more Container was as advertised! Clean, sealed up, water & rodent proof. I wouldn't hesitate to store my furniture, antique's or other goods there again, if needed.

From the owner: We are 10 minutes North of Airdrie and about 1/2 the price. We provide drive up storage units…read more(small medium and large) in our secure yard in Crossfield. Our address is 23 McCool crescent Crossfield. Our unit sizes are 8X10 8X20 8X30 8X40.

On an earlier occasion I used Sentinel Storage in Edmonton, at that occasion the charge for the use…read moreof the storage was pro-rated. Yesterday I removed all my stuff from this branch in Calgary , but the full month was already paid. very sadly I wont be refunded for the time I won`t use. This is not acceptable, it is not fair at all they should charge me only for the time I used the storage. Anyway, Now they are able to rent the same unit and will charge two different people for the same space.

The service at Sentinel Storage has always been wonderful. The staff have been helpful and…read moreinformative with me as this has been my first time renting a storage unit. Gina went above and beyond to provide excellent customer service!!

I originally though they were fantastic a bit pricier than other places( after initial deal I was…read morealmost paying $200 a month for it, had it not been so much I would of been able to afford to go pick it up at least 8 months ago but I was just paying to keep the unit) but I read good reviews about it originally (over 1yr ago) and the staff originally were so kind and understanding when I had to abandon my unit because I lost my job and where I lived and I'm now homeless while I was going to college too. My friend did pay and picked up 1/2 my stuff but I had to leave half my unit there because not enough room and did reassure its okay. I was planning on going back to get the other half another trip without her knowing about it because I didn't want to worry her about it but I underestimated how much it would cost to go from province to another with the cost of everything. My bed, sewing fabric and other items i was using for craft projects (making a indoor gardening stand). I did call when I couldn't afford it (used all my savings that I wasn't using for college and kept paying for a couple months which lead me to being homeless now) and signed everything I could for abandoning it and now I'm getting calls that its no longer valid or not enough days have passed and the amount of days changed a couple of times and was told to call a certain day and the manager is not even there. they were very adamant about the online review and did give them a good review but now I wouldn't recommend them, It feels like they were waiting for the google review first and the calls are constant reminder of what I'm losing which may not be much to ppl but it was the 1st mattress I could afford (I've always been part of the poorest of the poor even when working 2 jobs and about 16 hrs a day. so a 15inch memory foam mattress that I spent a couple years saving up for and losing may not seem like alot to other but it was my 1st item I spoiled myself with and each call is a horrible reminder of what I'm losing!!!. *Im still dealing with this so ill update with the results!* *Results* THANK YOU GINA, CALVIN, TAMARA, DUPSY and BETTY!!! you guys are amazing and have been amazing (this doesn't feel like a strong enough word!!!) I honestly feel like I'm in a movie, I was ready to abandon my unit because of hard times and couldn't afford it anymore and the Manager Tamara reached out to her Regional Managers Gina and Calvin and they have been so understanding of my situation and that I can pick up. I don't have words to explain how grateful, it honestly feels like a movie because this stuff doesn't normally happen only in movies or rare situations you see on the news! THANK YOU!!! THANK YOU!!!!The 5 star system is not high enough rating system for what this team has done, they have gone above and beyond even when I didn't think they were!!!! But I was so wrong Tamara and her team really do treat you like family and I wish I could put the emotions feeling right now into this post for those reading this review to understand how amazing this Team and Location is and how the amazing there regional managers are!!! I will only recommend this company to anyone in the future!!! I appreciate everything you guys have done especially with how difficult times are and that there is still a company out there that care for/understand those that most would look past!!!

I requested a quote and got a call back the next day and ended up booking a locker. The woman on…read morethe phone was so helpful and nice! I believe her name was Sheila. Today I went to sign the paperwork and buy my lock for my move next week and the woman at the desk was also amazing! SO so helpful, explained everything to me and absolutely just made my day. She gave me two business cards for movers she recommended and helped me pick which boxes to buy, exceptional customer service all around. Thank you ladies for making the process painless!

Five stars? I would give them ten stars if I could! Janice's team of Lorrie and Chris at the…read moreBlackfoot location were friendly, helpful, and explained everything clearly. We researched four different storage companies before we chose this one and we made the right choice! Affordable, great service, great value. Plus: check out their gnome village.

We really appreciated Janice & Carmen's professionalism. They were extremely kind & helpful. It was…read moresuch a pleasure in the midst of a difficult move. Thank you. If looking for a pleasant experience with decent rates, then we highly recommend the Blackfoot location; as well as the exemplary customer service!

Best Public Storage facility we've ever used! We frequently…read morestore our motorcycles at various locations when we're on long trips so we're extremely familiar with the Public Storage chain. The owner and manager were awesome..helpful, conscientious and super friendly. Also, the unit itself was the cleanest we've ever used, by far! It's such a pain though, always having to spend 20-30m on filling out forms at any location, even though we have an account and should be considered a frequent flyer! Lol

I am very happy with my experience at Public Storage in Country Hills. It's so clean and well…read moreorganized there, and they have excellent Covid protocols in place for everyone's protection. They are super professional and friendly, and just have excellent customer service all around. Thank you so much.

My mother booked this company to ship a piano to me back in September, 2025…read more They do not attempt to communicate with you. When we call or email asking for updates, we get lies. "Mike" tells us he's been trying to communicate, so he receives calls, texts, and emails from us that get through, but if he does pick up the phone, he says he's been calling, but no one answers. This is an obvious lie. All phones register numbers of rejected calls, and we have lists of numbers that are blocked. Their phone numbers are not blocked, and there is no record of an attempted call from this company. So it's all either lies, or just shows that he is completely incompetent. He has our phone numbers, and has talked, but somehow he can't dial us back? It's now the verge of January 2026, and I have no idea if we'll ever see my mother's piano again.

"The people that came for my move weren't experienced, they were unprofessional, they were non-stop…read morearguing, and the move ended up costing me way more than expected. I was extremely disappointed in the service and wouldn't recommend or use their services again. If you decide to use these movers, make sure you get an exact quote beforehand." After posting this review, the company reached out--not to apologize or make things right--but to argue about my experience. Nothing was ever rectified. To make matters worse, they later commented that they had no record of me and even requested the review be removed. First, perhaps you should consider requesting cash only from clients; that way, you might have a clearer understanding of who is or isn't in your records. Second, you should take the time to review how much a person was overcharged due to pure negligence and recognize how that kind of service can impact your business long term. Take care of people. Repeat and referral business is everything. Finally, send movers who are professional, experienced, and capable of representing your company in a way that builds trust--not damages it.

Hello, I am a long time user of Springbank Storage and have found most staff friendly and helpful…read more There is definitely a mouse problem but mostly it seems managed. I suffered some chew marks on expensive furniture but saw it as my own risk - storing where I knew mice lived. I have just calculated by overall payments to them as $3000+ over the last three years. Recently, 4 of us emptied my storage unit and we all checked back for any belongings left behind. The unit was empty except for the mouse traps that they provided (or the previous renter?) and which I had filled a few times. There was mouse poison and feces in one corner. As I left with my $200 per hour crew one of their staff demanded that we return to completely clean out the unit or face a $30 charge. That was an easy call for me $200 or $30. The same day they charged me a "$30 disposal fee." So because of this I will never use them again and advised my moving crew to spread the word. I am working on other remedies but social media is an easy first step. I consider this fraud and am trying to understand my options. Obviously it is not the money it is the unauthorized use of my credit card that they likely still have on file. I may need to change my credit card as advised by Mastercard. I suggest paying by cash if you need to use them. The self righteous attitude of one staff and, of course, the principa motivate me. This place might be cheaper but certainly not customer friendly.

Very happy with their service. Needed storage from start of October (still almost two weeks away)…read more They were quite happy to take my payment today, but make effective date October 1; no holding fee! Clean, well maintained facilities. Impressed.