I ordered some Francis Klein sunglasses sight unseen from France and Arlene and her amazing staff did everything to make sure they would look good on me. Now when I wear them people say they look like they were made just for my face. Doesn't get much better than that. I also have incredible sunglass frames that are 22 years old that I bought at Ottica that look and feel brand new. This is the best store of it's kind in Seattle... best staff... really care..I would go nowhere else ever and have bought all my frames over the years from Arlene!!! read more

I love this store! The people were so helpful, and so much fun. I constantly get compliments on the glasses I bought there. The selection of frames is so unique. I had problems with the first set of lenses they put in, and they were wonderful! They quickly put in new lenses without any trouble, and now m glasses are perfect! read more

I want everyone to know about this place! My ultra hip and fabulous hairstylists recommended this amazing optical boutique to me so I thought I would stop in and give them a try. Immediately upon entering I was greeted by a smiling and friendly staff who asked me if it was time for something new. I wasn't sure if it necessarily was, but I wasn't going to say no if the right pair fell into my lap, or... onto my nose in this case! Minutes later I was in front of the mirror in something totally unlike what I thought I would be interested in, and it was perfect. They talked to me and asked what I did for work, and found me the perfect pair. TWO pairs, in fact! My budget was only for one pair, so I only purchased the more versatile of the 2, but have since purchased the second pair. They are an incredibly warm, inviting, and friendly group of knowledgeable people who will invite you to admire other customers frames and chime in with your opinion. They understand budget, and offer some amazingly cool styles for those of us who count all our pennies. And the quality is UNSURPASSED. They even suggested NOT getting high index on one of my frames (which is a $100 upsell!) because my VISION QUALITY would be Better! Their honesty was really appreciated in all aspects of my buying experience, and they offered to let me put the frame on layaway to make the purchasing a little easier. I just can't say anything bad about this store at all. Well, other than that it's a drive into the city for me, but I wouldn't buy my glasses anywhere else now. read more

I love this place, everything about it. The people, the lines they carry and the service. Everything is top notch. You will pay a little more than other chain places, but the glasses are well worth it. You can really feel the difference when you are wearing them. I go in regularly when im downtown to get them to refit the arms on both glasses I've bought there and from other places. They always help and i leave with my glasses feeling a little more tuned up. It has become my fallback place to go for glaces. read more

i understand because of the location the prices are going to be high. at times, maybe unreasonably so? there are plenty of places around seattle that offer the exact same frame shapes and styles for much less. so, i didn't actually buy anything or consider it even though i wouldn't mind a new pair. i only came in to get my glasses slightly adjusted (i did not buy them here). i was in the area and figured why not? the woman who did it wasn't the most friendliest imo. just kind of doing her job. i didn't feel much of a difference after she adjusted them but she seemed like she just wasn't into the whole thing and i felt like a bother in all honesty. so i just said "yeah that feels great" and left. also, you have to buzz outside the door for them to open it. whatever. read more

Today I had to go search for my first pair of eyeglasses ever, which I was none to pleased about. Ottica had really helpful staff who were thoughtful in their selection the frames they chose for my face and tastes. Their evaluation of how the frames looked on my face seemed sincere and they have a genuine interest and respect for the eye wear they carry. read more

If you are in need of glasses and you are looking for something distinctive - different than everyone else has, or if you are hoping to look modern or make a statement, you have to check out Ottica! I just visited Ottica for the third time and each time I have a fantastic experience. I used to dread eye glass shopping because I didn't like having to sift through all sorts of mediocre frames to find a needle in a haystack. Going to Ottica is like viewing a well curated collection of glasses, there are no duds in the bunch. The staff at Ottica is professional and knowledgeable. They understand what you are looking for and provide it. Ashley in particular, has been incredibly helpful. She is the Jedi Master of eyeglasses - she looks you over, runs to the display, picks out a few options, and they are all spot on perfect. Lenses are made in the back and are ready quickly. It is always an enjoyable visit to Ottica. read more

Here is a place that knows the old fashioned kind of customer service. Difficult prescriptions? You are in good hands. A little shy about fashion? You are in good hands. The people at Ottica know how to fit you with the glasses that make you look good and you can be rest assured that you won't leave the place looking awful. It is nice to be able to trust someone with your appearance. Quality of products is also good. read more

Two months ago I could barely spell Ottica and now I'm otticized! OK, so I walked in to the store in Belltown one day to see what all this fuss was about and I was immediately treated like a prince. Customer service #1, experience #1, visual experience and the look and feel of my new fashionable frames - incredible! The clarity of the lenses is superb and the frames were hand picked by the owner. What more could you ask for? read more

I used to hate everything about eyeglasses - choosing them, buying them, wearing them. And worst of all, looking back at pictures years later and groaning about how terrible my choices were. I finally settled on frameless glasses that essentially disappeared on my face since I was so afraid of making the wrong choice. And I mostly wore contacts. But as I aged, I started struggling with my eyes feeling really dry even with the latest expensive brand of contacts that I change every day. But all my bad experiences with eyewear changed when I found Ottica. Yes, the glasses here are expensive, but in fact, having glasses that I love to wear has cut down on my purchasing of contact lenses to the point where it is almost an even trade off price-wise (not quite, but close enough). And Ottica's selection of frames is fabulous. Best of all, they have impeccable taste when it comes to helping you choose what will work well for your face. In all my visits, I have found them to be very personable and professional - they remember every detail about who you are and what you like. They guide you and listen to you and give you excellent advice. And the reactions from others are amazing - I get glowing complements about my frames all the time. I am not someone who typically values fashion - I don't wear designer clothes and don't care about trends. However, I do think eyeglass frames really shape peoples' immediate impressions of you in subtle ways - even more so than clothes. So glasses that look good on you do make a big difference, especially if your career involves interacting with people. I can't say enough good things about Ottica - their product, their service, the effects of wearing their glasses. It sounds like hyperbole to say they have changed my life, but in important little ways that affect me every day, they really have had an impact! read more

I bumped into Ottica when I was wandering near the Pike Place Market, looking for a pair of upscale frames. I live 2 hours outside Seattle, and in my small town selections are very limited. The staff helped me find a great set of frames that garner lots of compliments at home. But lo. I wasn't very nice to my plastic lenses (I was used to glass) so when I was back in the city, I stopped in to Ottica to see what they thought. They reminded me I was still under warranty and not only replaced my lenses, but noticed scratches on my frames and replaced them also. Then they mailed the whole brand new sheebang back to me at no additional cost. Wowza. Ottica is clean and spacious, yet feels like a boutique. The staff communicates well, is friendly and helpful. Not convenient, but no matter. Worth the time and effort to be a repeat customer! read more

Hands down the most knowledgeable eyeglass professionals in Seattle. Being a novice and fairly unsophisticated when it comes to eyewear shopping, I entered the store with some trepidation. This is not your ordinary Lenscrafters. I looked around the store on my own for 20 minutes, trying out a bunch of pairs. Some I liked, but none really felt like a home run. Until I finally allowed the wonderful lady to assist (from the way she was handling another customer, it was obvious she knew what she was talking about). She took a visual of my face and within 30 seconds she had picked out two pairs that I had passed by at least a half-dozen times previously. They were perfect. Pricey indeed, but you won't second-guess when you walk out. She explained her selection and how the particular style and shape (a bit different for me) complimented the contours of my face. Although the place carries unique upscale choices, if I had to come up with some knock, it would be that the place could benefit from some more selection. But, all in all, I've found my eyewear home. read more

great collection of funky frames and incredibly helpful staff. definitely the place to start if you are looking for glasses that make a statement! read more