Trustworthy service. Brought my 16 yo Trek 3500 in for a much needed tune up. 10 days was…read moreunexpectedly short wait! Ride is great.

Excellent bike shop. Wallace and his co-worker (didn't get her name) were extremely helpful and so…read morefriendly. Wallace answered all of my technical questions about my full suspension bike I was traveling with, explained in great detail things I wasn't aware of, tuned her up, and readjusted my suspension specifically for me on the local trails. After a week of beating down my bike on super chunky trails in southern Utah, Wallace re-torqued and tightened my bike and had me ready to ride. I've been to many well known bike shops throughout Utah and this small shop in Ruidoso stands out. A+. They have real bike tools and equipment for real riders as well as great fitting t-shirts with an awesome shop logo if you're like me and grab a t-shirt from memorable bike shops while traveling. Thanks Pinnacle. See you guys soon!

Fun store, very tightly packed and hard to get through with people around. It's like a house that…read moregot remodeled into a store, as there are room with clothes, exit that one and go into another. They do carry some name brand items like Kuhl, Patagonia, and other mountainous clothing. They did have a clearance area in the back, very small, in the size of a closet. Everything is very tight in this store. Prices are ok compared to other stores and online sites. Staff was good to us. There was a lot of folks in here on this Friday, so they were busy with everyone, trying to be as helpful as they could. It's worth a stop you are passing through.

Got a chair hammock this time. A little expensive but if it helps me keep my wife going to the…read moremountains with me than I will do what I have to do. This shop is in downtown cloudcroft. It is mostly full of hiking and camping paraphernalia, clothing, shoes and stuff.

Great local shop. Set my son and I up with rentals, we're super flexible and helpful.read more

Blake was so friendly and helpful! We came to this cute shop to rent mountain bikes, which were $55…read morefor a half day. He explained how to use the bikes and gave us advice on which trails to do. The trails in the nearby Lincoln National Forest were very challenging for me as a complete beginner, but I had so much fun. This was a great first time mountain biking experience for me.

Outdoor adventures is a great place to get a bike. It is pricey but they do have top quality bikes…read more Went there to get my bike maintenance and to get my tire fix. I also got a new helmet for my daughter. I love the customer service and their very honest. Definitely a place to check out.

Good selection of bike gear. I bought bike tires at a reasonable price…read more The staff person I dealt with was somewhat curt in answering my questions, but seemed knowledgeable. I would go back again.

We met Bob & Scott today and are so glad we stopped! They provide a great service to motorcycles…read moreand we were glad to meet them! We will be back when we are in the area! Salt of the earth kind of people ! See y'all soon!

TERRIBLE experience here. This will be a long review but it will definitely paint a picture of a…read morereally big hassle that could have been avoided if I were dealing with professionals!!! Bob and Jim picked up a Harley from my mom that only had 800 miles on it but had been stored in a shed for 8 years. The plan was for them to change all fluids, battery, tires and essentially get the bike ready for a ride from NM to CA. They picked up the bike almost 3 weeks before I was flying there and Bob promised to have the bike done 2 days before I arrived just to ensure Jim kept on schedule. This way I had a few days for some short rides to get used to the bike. Well that didn't happen. When I got to El Paso I hadn't heard from them so I gave them a call to find out that they hadn't even touched the bike yet and even worse hadn't obtained a battery yet. Apparently they didn't even know when a battery would show up and asked if I could pick one up in El Paso and deliver it to them which I did just to find out that O'Reilly Auto Parts a mile from their shop had one. The next day I received a call from Jim stating that the fuel pump was out, there was one at Barnett Las Cruces but he didn't have a way to get it so if I wanted my bike done before I left I would have to go pick it up. I didn't really have much choice since the plan was to ride it home 2 days later so I made the journey from Ruidoso to Las Cruces (4 hour round trip) then delivered it to Jim. 15 minutes later Jim called me and told me to turn around and come back. He showed me that the entire inside of the gas tank was destroyed from old gas and that the whole fuel pump assembly was corroded so the $260 part I picked up wasn't even going to work. A couple hours later Jim called me to tell me he couldn't find a used tank and that HD was going to charge me $1,400 for a new painted tank which I later found out from Harley San Jose was a complete lie that a new tank with fuel pump would be in the hundreds NOT $1,400. In that same phone call with Jim he told me I was already into $700 worth of repairs and he would graciously take the bike off my hands for $1,000 (remember at the beginning I told you the bike only had 800 miles so that engine alone is probably worth $3K). Basically the ride was off so I rented a truck and the only one available was back in El Paso on a Sunday at 11am which eventually cost me over $700 for the one way trip to San Jose. I made the trip to ELP and Bob was nice enough to meet me on Sunday to load the bike in the truck then he charged me $760 for services that all could have been avoided had they just checked the fuel tank first like any reputable motorcycle mechanic would have done. When we loaded the bike up I asked Bob where the saddle bags were? He told me it didn't have any which I thought was curious because I remembered my mom putting bags on it. While I was on the road I gave my mom a call who was actually in a U-Haul moving to NY. She told me there absolutely were saddle bags on the bike because not only is she and her husband handicapped but also didn't know how to take the seats off which is required to remove them. When I called back Bob refused to speak with me, Jim was upset said he didn't take them called me an Asshole then hung up on me. So in the end Bob & Jim of Liberty Cycles are not only cheats and liars but they are also thieves. Avoid this so called motorcycle shop at all costs and take your bike to El Paso or Las Cruces to avoid a bunch of headaches.

Great service and fast. The bike was treated with great care and feels brand new. Thank you again.read more

Called around recently to bike shops in the area and ultimately took my bike here. Had to up my…read moretube and tube protection game. These guys are solid. Got two new thicker tubes along with the plastic tube protectors all for a reasonable price and they had it ready the next day. Definitely recommend Border Bicycle and this is my go to bike shop in El Paso.

This place is AMAZING! Don't look any further. I brought a bike in to see if it could even be…read morefixed. Vito offered to take a look at it and was able to fix it while I waited. I was thrilled to not only get it fixed but the level of customer service was a breath of fresh air. He made me feel like I'd been going to this shop for years. I'll never go anywhere else. Top notch.

From the owner: Bicycle store and specialist bicycle and Ebikes repairs!read more

El paso not a great bike friendly town. But with that said i came into town on vacation (my…read morehometown) but i quickly found the bicycle shops and bicycle friendly businesses are few and far between. But i dod find this place and they had a few things i was looking for.

These guys are amazing. I've purchased 2 mountain bikes at trek and have to rate buying experience…read moreand tech service as excellent. I had a problem with my newer bike but they repaired issue under warranty. I will continue to support these guys both east and Westside locations.