Update 11.16.2022 - I want to reiterate we loved their work but again their communication is just…read morenot great. Here is an example of it; after I wrote my review here is how (text messages) he approached me. Attacking a customers character is never good First off I have to say the work and speed that their crew delivered was great. We love everything that they did for us. We had a number of requests for them to: 1. Build a deck near our pool with cover 2. Replace our fencing to hide the pool equipment 3. New fence towards the back of our property In the photos you can see how great it turned out. Now where they lost their stars is in communication and dealing with conflicts. 1st issue - We had a dumpster provided that they subcontracted and had a number of issues. James gave my husband the phone number to contact dumpster company and "deal with the issue". As a customer all issues pertaining to a subcontractor that THEY hired should have been handled by them and not us. 2nd issue - some of the fence posts they installed warped and we asked for them to come repair. We had to text and call about 10 times! We were given dates that someone would show up and then no one showed up and no communication about 5 times. Continuous calling and text had to occur with the same result. Then random out of the blue one day someone showed up to fix the fence and once again no communication to inform us they were coming nor after to check how the repair went. This process was extremely frustrating and clear that dealing with conflicts isn't their forte.

They did a fantastic job renovating my 25 year old deck with composite boards for a fair price! It…read morewas a challenging install with my existing screen porch that they passed with flying colors. I couldn't be happier with their work!

Oscar built a large deck in our backyard and did a great job. The process was quick and we got…read moreexactly what we wanted. I felt the price was fair. Communication was terrific. This was our first time working with a contractor and it was a great experience. Highly recommend.

Oscar was very responsive, and responded to my request for a quote fairly quickly, and answered…read morenumerous questions I had. Although I didn't have him build our deck, I certainly appreciated his taking the time to answer the numerous questions I had.

Alan replied one year later and stated apparently I'm not a customer he wanted to do business with,…read morehmm he sent his people out to give a quote so he apparently wanted my business but then he and his people dropped the ball. If after coming out they decided that they didn't want my business I would've thought the professional thing to do would to just say thanks for the inquiry but this is a project we're not able or willing to do. I've also noticed that it seems when someone gives him a negative review he can't find their information. Just based on his responses if I were a customer considering this company I'd reconsider after looking at his responses doesn't take responsibility for his actions.

***PLEASE READ BEFORE HIRING FREEDOM***We hired Freedom Outdoor Living to expand our back patio and…read morebuild a pergola. While there are aspects of the project that we feel they did a good job with (mainly the pergola), we feel it's important to warn other potential customers of the issues we have experienced working with them. First, this company uses subcontractors, and unfortunately, many times they didn't show up at all to perform the work they were scheduled to do or performed the work incorrectly. This led to significant delays throughout the project and was extremely frustrating. It put us in the position of constantly following up to ensure the work was done and done right. As an example, the concrete steps we asked them to build were initially very narrow and a safety hazard. We asked them to correct that. Our pergola was not built correctly according to the design, and we had to ask them to correct that as well. The railings around the patio were installed incorrectly, and again we had to ask them to correct this. We understood that the stain of the existing patio may never perfectly match the new concrete patio but the colors are not even close. Dominic was our main point of contact with Freedom and was apologetic every time this occurred (which was frequently) and let us know the excuses the subcontractors provided. They did make these corrections, but what I'm not sure Dominic (and Allen) with Freedom understand is that this is absolutely a reflection on their company when they hire subcontractors that either unreliable, incompetent, just "don't care," or all of the above. Unfortunately, they had already stained our concrete steps so when they did fix the prior sloppy work, the stain didn't match the remaining patio. The biggest complaint that we have with them is that once the entire project was complete (in April 2023), within a month the concrete overlay that they had put on our patio to match the extended patio we built (which it never did) started to deteriorate in a section of the patio. (We now know from speaking with others who have knowledge of concrete work that this overlay was not installed correctly from the beginning). We immediately informed them of the issue and 3 months later (after repeated texts) they repaired the section of damaged overlay without restaining. In other words, we had a large white patch of concrete on our brown stained patio for another 2-3 months. Again, after repeated texts and excuses, they finally let us know they would be sending someone out to stain the patched area of concrete. We had asked them to ensure that the patched area matched the remaining concrete and asked them to fix the issue with the entire patio being multiple different shades of stain. To this they asked us to either pay $3800 to correct the poor staining all done on our patio by THEIR contractors or only stain the patched area of concrete for free. We absolutely refuse to pay Freedom more for THEIR work that was not done right to begin with and agreed for them to only stain the patched area (with the expectation that it would, at least, match the existing patio). Of course, it doesn't and looks awful. I included a picture here so you can see how bad this looks. We are now left with a concrete patio that is 4 different shades of brown and is an eyesore. We have texted Allen and Dominic multiple times to ask that they do the right thing and restain our patio so that all of THEIR work is one color. What is very disappointing is they are not even responding to us anymore. There is no sense of wanting to do the right thing for their customer or even taking pride in the work they are doing. It is very disheartening that after trying to be understanding with them throughout all the delays/failures in the project once they got their money they really didn't seem to care. Allan/Dominic/Freedom Outdoor Living, if you are reading this and would like to correct your staining work on our patio and make this right, we would gladly welcome it and be happy to amend this review.

Serview is a very well run company, very responsive with follow thru and understanding. We had a…read morepatio cover fly over roof installed by them and they did an excellent job....completed in three days....they left everything clean and spotless....i had gotten three bids and they were in the ballpark as the rest, but the fact that they sent a team of three (including the owner) to survey the job site before ordering material was what extra mile that made the difference....would not hesitate to use them again.

This is our second time working with Serview Home Pros, this time on more complicated project, and…read moreonce again, the service was fantastic. From start to finish, the team was professional, attentive to every detail and responsive to me as well as our pool contractor through the entire construction process. Their craftsmanship and commitment to quality really stand out as evident by the constant compliments we receive from our guests. It is rare to find a company that consistently delivers at such a high level - we would not hesitate to use them again or recommend them to others. Truly top-notch work.

We couldn't be happier with our experience with Timeless Sunsets! From the very first call to the…read morefinal walkthrough, the entire team was incredibly professional, responsive, and just genuinely easy to work with. Scott's design talent really blew us away--he took our ideas and elevated them into something even better than we imagined. The new deck and patio cover look absolutely stunning, and the added details like the custom storage bench made the space feel both beautiful and functional. What really stood out to us (besides the amazing craftsmanship) was how quickly everything was completed without ever sacrificing quality. The crew kept the worksite so clean and organized throughout the entire process, which we truly appreciated. If you're thinking about upgrading your outdoor space, don't even hesitate--Timeless Sunsets Decks and Patios is the way to go!

I used this company after obtaining several estimates for a covered patio, good value for what I…read morewanted. The service was exceptional from the initial call to the end. I would definitely refer to neighbors. Looking forward to using the rest of the Summer.

Excellent company. Did a really good job building my new cedar deck over an old concrete patio…read more Work was done professionally. They are also licensed and insured which is important for homeowner liability.

In January, I researched several companies to complete the installation of a patio on my new home…read more I wanted to design a composite deck that would stand the test of the years, and found two companies in San Antonio offering the installation services I required. After reviewing the company's website, I decided to go with Texas Remodeling Pros as I did like the photos of the work they had recently completed. Their salesman Michael arrived to my home and assessed the size of the upcoming operation. It seemed like a fairly easy process to design and Michael and I discussed my payment options. I consider myself intelligent and am not trying to be ignorant or obtuse about how Michael and I discussed what payment options were available and how I could lower the price. As a veteran, Michael offered me a veteran's discount that took the price down from $11,366 to $9,093. He then stated that if I paid in Cash, I could save an additional savings that would bring my total down to $8525 if I didn't use my Credit Card. I jumped at the opportunity to save more as the company offered financing, credit cards and a payment of a check as a way to pay. Last week, I made my first deposit from my bank account where the money was debited from my checking's account. When the final payment was requested of $4500 yesterday, I questioned Evan as to why I wasn't given my Cash discount because I paid the money from the cash out of my checking's account. She began to speak quickly about me not paying "All Cash" for my deposit. She stated arrangements were not made to come and pick up the cash from my home. I quickly informed her that no one from Texas Remodeling Pros informed me that they needed to come and pick up CASH from my home for me to get the required Cash Discount. I was quite upset that I felt I was deceived a bit and wanted my discount . Because she had to leave for the day, I did not want to argue back and forth with Evan. I have never had a company require me to pay "All Cash" for a discount, especially when I didn't use my credit card for my initial payment. I write this review so that any other customer seeing an "All Cash discount" is not bamboozled like I felt I was yesterday. While I enjoy looking at my patio, I didn't enjoy the trash the workers left on my property while they were working. I did reach out to the company and they did rectify the issue immediately, but they should encourage their vendors to respect a customer's home at all times. Also, I would highly recommend getting multiple bids when utilizing this company. I also considered them for my front circle driveway, but quickly dropped them from the running after a 115K bid was presented to me. I even informed Michael that I had 3 Bids in the 40's and he stated that he was the best... (Yeah OK...) didn't go with them.... While it's cute, nothing about the patio screams $9000, especially with the few materials that were delivered to complete the construction. All in all, I just recommend you question everything they say and look at the fine details of your contract. Due to interactions during the payment process, I can't recommend at this time .

Texas Patio Covers exceeded our expectations! I had been wanting to do a backyard remodel for…read moreyears, and I'm thankful that I pulled the trigger with them! Everything turned out even better than we imagined! Great communication and great customer service.

Don't trust this company. If you decide to sign a contract; insist that they add a done by date…read moreand don't pay half. They are quick at taking your money but slow at getting the project done.