This is one of our favorite stores. Top quality products only to be outdone by fantastic service. Extremely knowledgeable staff . Always a pleasure to visit Outdoor Supply. read more

Truly a treasure and privilege to visit. Not only is it privately owned and operated, it also is filled with the products that are exclusive to real outdoorsman and bespoke with actual quality goods that meet the highest standards. The staff is knowledgeable, courteous, and professional. Most importantly; they're enthusiasts. They know their products, and are passionate. You will not find big-box commercial items here. Only well-crafted goods that are heirloom quality to last a lifetime. The axes, hatchets and knives are lifetime investments, and the footwear selection is unbeatable. I drive an hour to come shop here, passing every other commercial "outdoor" store and smile as I do it. It's a treat to be a customer, and you'll know when you first step foot in the place. read more

Charlie really knows kayaking. Customer service is beyond anything I ever expected as well. How many folks would let you test drive a kayak paddle before you commit to a purchase?? Five Big Stars for Outdoor Supply. read more

Outdoor Supply Company - Outdoor Outfitters hooked me up with the greatest kayak paddle in the history of ever. Makes kayaking on Lake Hickory much more enjoyable. - Outdoor Gear Near Me - Hickory, North Carolina

I bought Feel Free Lure 11.5 Kayak for my husband for Christmas. It was definitely one of the best buying experiences that I have had. Charlie was very helpful and very knowledgeable about all of his products. I was extremely impressed. Everything I asked him about the different kayaks he had the answer. I really like it when people know about the products that they sell. It also helped me in choosing the right kayak for my husband, who is very tall. I went to pick the kayak up and they gave me tie down straps and a really nice red flag for the front of the kayak because it is much longer that my truck bed. The flag is also reusable!! I can't remember the last time someone appreciated me spend my money with them like Outdoor Supply Company!! I am going back soon to buy a Wilderness Tarpon 100 for myself!! read more

Great store, incredible inventory, and knowledgeable staff. Everyone was so helpful! They carry gear no one else has in stock, and ordered the one thing I needed that they didn't have. Will definitely shop there again. read more

I know charlie personally, and he is the man to go to. I buy almost all of my equipment from him mainly because he sells great equipment and for a good price. read more

A great place to shop for outdoor supplies, hiking, climbing, fly fishing, kayaking, backpacking, camping, ect.... Very friendly and helpful staff. A great selection of high quality kayaks and kayak gear. I highly recommend Outdoor Supply Company. read more

We purchased two kayaks from Outdoor Supply in Hickory. Before purchasing, Charlie discussed with us what type of kayaking we planned to do. He is very knowledgeable and prevented us from investing in the wrong craft. Originally we were thinking of sit on tops but since most of our kayaking will be during the winter months and we plan on long distance, he recommended the touring sit-in kayak which by far was a better choice. However, before purchasing he really wanted us to experience the kayaks on the water to ensure it was the right choice for us and that we would be completely satisfied. We arranged a date/time and he was willing to load as many kayaks we wanted to try on to his truck. He also brought several sized paddles. I had brought my own paddle but a shorter paddle really made a huge difference, as Charlie expected it would. The time spent with Charlie was delightful. He is down to earth and really knows his stuff. You will learn a lot! He answered all our questions and all follow-up items were handled super fast. Customer service is stellar! (pun intended). We will go to Outdoor Supply for all our outdoor exploration needs if only for the opportunity to say hi to Charlie and his staff. We highly recommend Outdoor Supply Company. We are truly hoping he arranges some kayaking excursions...we will be the first to sign up. read more

My father in law was at your store Saturday. He and I do a lot of hiking, camping, climbing and whitewater kayaking. We love supporting local businesses vs going to REI or ordering online so though we'd check this place out. I was working and he was looking for a light rain jacket so he went by himself to see what was there. When he went into the store he said he was looking for a light hiking jacket and the girl working there showed him a jacket and said it was $100.00. We have jackets that cost $200.00+ so we know it's not out the ordinary to spend a lot on them. He expressed to her that he was looking for a jacket for around $50.00 and if they had anything. Another employee (a guy) had walked up and upon hearing him say this, laughed at him. Laughed at him..... needless to say he walked out immediately. I've worked in customer service for 12 years and am a manager now. If I ever heard an employee of mine laugh at a potential customer it would blow my mind and they would be out the door. Upon hearing this I was speechless and appalled that an employee did this to him. Scoffing or acting pretentious will drive customers away. Word of mouth is the best or worst advertising any business can ask for. I am sorry to say that you lost a customer that day and you've lost my patronage as well as any of my friends, colleagues, students and customers. I'll take the extra drive to go somewhere else. I hope you can use this as a teaching lesson for future employees. Best of luck with your business. read more