Clean, safe and convenient location. Bill, the owner was quick to respond when I had an issue with…read morea door on one of my 3 units. I've been a customer for 12 years and very satisfied with the spaces and service.

I have been renting storage units from BC for years. I currently have both an indoor and an outdoor…read moreunit. Neither my husband nor I have ever had a problem with Bill and we were a little apprehensive at first because we are an interracial couple and this isn't in Ptown. I mistakenly miss a payment on one unit in March because we were in Palm Springs and trying to get back to Ptown during the pandemic and I got distracted. So I paid the late fee with the late check. Bill credited the late fee towards my next months invoice. I don't know what happened with the other person and I don't know Bill personally but it sounds like there might be more to the story. The place is always clean, there's never been any signs of mice or rats, and we've never had a problem in the past 5 years.

These guys are great! You don't usually expect to be using words like "great" and "friendly" and…read more"good value" when describing storage facilities. But I would use all those words and more to talk about Secure Storage. This place is neat and clean, the units are free of moisture and dirt and the secure gate system works really well. But it's the guys that work at Secure Storage that make the place really pop. Lucas and Seamus are the most friendly, easy-going guys - always ready with a smile and with great suggestions for how to make moving easier. I would go back to Secure Storage without a second thought. PS: Remember to ask Lucas about mountain bike racing!

I have been with Secure Storage of Brewster over 5 years. I can't say enough about them. The…read moreproperty is meticulously maintained, clean and well lit at night. The staff is always quick to help with any issues such as when I need to add another unit temporarily or need my access hours extended. As an antique dealer, I have many business friends who also use storage facilities throughout New England and I get to hear all their problems and complaints. Luckily, that is not the situation here. Even in inclement weather the area is always plowed and or shoveled to easily access my unit. I've never had a problem with gate access and clean restrooms are always available - even though it's not a climate controlled unit, I have never had any damage from water or moisture, and never hesitate to leave anything in my unit.

Great piano movers. My job was straightforward but the timefame was last-minute and tight. Mike at…read moreCarroll's bent over backward and beyond to accommodate my needs. The two movers, Dejan and Andrew, were personable and efficient. Need a piano moved on the Vineyard? I could not recommend these folks highly enough. First rate!

I have moved several times in the last few years. Working with Carroll's was the best experience…read moreI've ever had. Paul and Dean picked up my furniture. They were extremely careful with not just the protection materials but also the actual moving. Everything arrived in perfect condition thanks to both teams. Paul and Dean delivered my furniture. They were also extremely careful and easy to work with. Both teams were very professional, courteous and had a sincere interest in treating my furniture as if it was their own. The communication regarding pick up and delivery was timely and accurate from both the office and drivers. I would highly recommend Carroll's M.V.R.T.

Very happy with the service. Everyone I have ever spoken to has always been wonderful and helpful…read more They are great!

This is the most unprofessional company I have ever done business with. The manager Shelly is rude…read moreand doesn't understand the meaning of customer service. The didn't clean the porta potty for weeks claiming cars parked in driveway. When you call for service for them to pick it up you are greeted by rude Shelly who refuses to come pick it up or service it even with your complaints of the foul odor it's remitting. Save yourself the hassle and find yourself a company that understands customer service. Even worse, the owner backs up the manager and condones her rudeness. STAY AWAY!

It was easy to schedule and I was looking forward to giving a positive review. The day of the…read moredelivery I waited around all morning, about 1pm I get an email canceling the delivery. Didn't even get a call. Now I need to find a new storage solution AND reschedule the work that was supposed to be done next week because I won't be able to have my stuff out in time. Terrible company and terrible service.

An excellent company to deal with. Prices couldn't be better. And the staff from the New Bedford…read moreoffice were superb. Thank you for what I needed when I needed it.