I have been here several years now, but lately, it seems the mentality of the office has shifted…read more One could be seen, whether by appointment or walk-in, fairly quickly, and you felt like the doctors genuinely cared for you. This past visit, I walked-in and waited almost 2 hours to be seen, all while the nurses could see me miserable in the waiting room. And the previous month, I received physical and wanted to ask some more questions of the doctor. The doctor finished and got up, stating he would be back momentarily. He never came back, but sent the nurse back in his stead. The last few times I've been here have made me feel less like a valued client and more like they are just shuffling people in and our as quickly as possible. I may be finding another primary care physician soon.

I have been seeing Dr. Black for over 15 years now. Wait time in their office is always less than…read moreanywhere I go for medical treatment. It is consistently in a timely manner. The staff is always friendly and willing to help. Dr. Black has always listened carefully to my concerns and has addressed them in the proper manner. I wouldn't think of ever going to any other practice.

My mom had an outpatient procedure here. I wasn't too involved with the staff but they took really…read moregood care of my mom. They were informative & very patient. I was very impressed with the security guard on duty . He served beyond his job duties! I was really in awe of him. Great facility and service that exceeds expectations!

Checking in this morning in the midst of the Covid pandemic was interesting. My husband was…read morescheduled for cataract surgery this morning with a report-time at 5:30AM. The location was easy to find on Waze and although Waze wanted us to turn right onto St. Vincent Drive, we could see the outpatient care center ahead on University Boulevard. We turned left into the center's driveway and we parked our car. We were greeted at the door by two nurses using an over-the-bed table - doing Covid screenings on everyone entering the building. Masks were required and masks were also provided if anyone needed a mask. Once inside the building, we were seated in the waiting room with social distancing enforced until we were called. Once registered, family members are asked to wait in the car during the procedure. The nurses called with an update and family members were given a time for patient pickup. Staff were timely, courteous, professional and caring. One star removed for the over-the-bed table and for floors and an older building that needed a little extra care.

Doctors & staff are extremely respectful and concerned about their patients. Dr. Robinson had…read moreperformed 2 separate spinal fusions on me and he was phenomenal. The staff is very professional & considerate. Dr. Robinson had awesome bedside manners and is always upfront and honest about what he can or can't do. I've never got the feeling that he was just in it for the money, he truly wants you to feel better and will do what he can to help. The location is convenient & easy to find, right next to the hospital, & in same building as the diagnostic center which makes it easy to get tests done when he requests it. After my surgeries, he made himself available to me for any questions or concerns I had and took the time to sit with me in the hospital room afterwards to make sure my family and I had all the information we needed.

When I was 32, with a husband and 3 children,I had a herniated disk (L4-L5). I had the surgery to…read morecorrect it and there were complications leading to 5 additional surgeries (all 6 surgeries were within 9 months) to correct it, leaving me with permanent nerve damage from my lower back to my right big toe and walking with a limp for the rest of my life. From there, my neurosurgeon referred me to Ronald T. Y. Moon, Jr., D.O. Since my very first visit, he has listened to me and took me seriously, worked with me on which medications worked and didn't work, helped me loose weight (which has helped to lower my pain), he has even taken a small interest in my family, of which makes me feel like he honestly cares for me, my well being and my families well being. All of this has drastically reduced my pain level and now I can walk with barely limp that most people do not recognize. Should Dr. Moon read this review, I truly want to thank you and your staff for believing in me and caring for me. Thank you for not making me feel like just another patient or number. Lastly, thank you for working with me and just simply being there as if I have a cheerleader in my corner, cheering me on and letting me know that I can accept what has happened to me and that there is a way that I can live and still do almost everything my husband and I have planned for the future of my family and marriage. Should someone find themselves in need of proper care of rehabilitation and/or pain management, I would definitely refer Dr. Moon and his staff. The Industrial Athlete will provide you with physical therapy, pain management, do blood work to see which vitamins are low and will give you different opinions you can take to correct your blood levels, gives you a staff that cares and lastly, if he sees that you are fully rehabilitated, he will not keep you on a string just to make more money. He'll find the best course of action and once you've completed it and you are completely rehabilitated, he will say that you no longer are of need of his services. To add to my previous review, if someone is truly wanting to get better, Dr. Moon can tell if you are or are not, and treat you accordingly. So if you honestly want to help get your life back from pain, Dr. Moon will do his very best to see that it happens! However, if you simply want pain medications for the high or for whatever other reason, please don't waste his time or yours. He'll see right through it and suggest you go through rehabilitation for addiction of narcotics and/or cut you off and/or change your medications to ones that do not offer the same "high" that narcotics offer. Should you have any questions in regards to my experience, I am more than happy to share more of my experience with Dr. Ronald Moon and The Industrial Athlete.

I have been seeing Dr. Moon for 10 years. He is the best pain management physician that was…read morereferred to me by my orthopedic. I drive an hour one way. I know others that drive farther . He has monitered me when i have come off some of my medicine while still treating my pain. He always tells me the less medicine the better. He understands that i have pain that needs to be treated. And he knows that most general physicians will not treat anyone that needs meds. for pain. No its not an addiction to pain meds. without the medicine when a person could not function in life normally. Thanks to my doctors for helping me all these years. Someone i trust and they know me well enough to trust me.

Fast results and friendly service. I was very impressed with mg experience with Red Mountain…read morePathology.

The appointment was as good as it gets from the moment of walking in the door to exit…read more Dr. was thorough, polite, ask many questions, scheduled appointments to address some questions that I might need to see other specialists on regarding lungs. My wife was with me and he was courteous to her and answered her questions although she was not his patient. She was able to input some things that I did not remember right away. His staff were also friendly, courteous and professional as was the whole visit. I plan to continue seeing him! Thanks for the opportunity to review this with you. William Link Levan 205-807-4592

Friendly staff, professional and well organized. The staff is very concerned about their patients…read moreand go over and beyond to guide them through the recovery process

The staff gave my daughter another patients' medication. The one time I left the room, a staff…read moreassistant came into her room, asked her what her birthday was and he stated that the sheet had another birthday and that he would correct it later. My daughter told him that she hadn't been prescribed any medication but he insisted that she take it. When I returned and she told me what happened the male assistant tried to cover it up and said that he only gave her Tylenol. The charge nurse confirmed that the assistant mixed her up for a boy with the same first name and gave her his ADHD medication.

Best hospital for children. The doctors, nurses and therapists are excellent. No wait time at all…read more Extremely helpful, knowledgeable and accommodating during any stays.Just know your child will be in good hands.