1. Outpatient Transport

    1. Outpatient Transport

    0

    Safety Harbor, FL

    Outpatient Transport

    5.0 (3 reviews)
    Open 7:00 am - 10:00 pm

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    2 months ago

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    3 years ago

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    Russ H.

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    5 years ago

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    Care Ride

    Care Ride

    2.9
    (8 reviews)
    8.2 mi

    I have been using CareRide for two years now as a disabled person who has a major back issue and…read moremetal in my leg but I can still get in and out of a vehicle unless it is van. Sometimes CareRide sends vans, for whatever reason. But I am thankful to have the discounted ride. Public transportation in Pinellas County, i.e., the bus, is horrible. Coupled with the heat in Florida and the time it takes to get there, you could end up in the ER. Therefore, this is a great service, most of the drivers are friendly and knowledgeable. However, the dispatching office is often rude, snarly and I have even been hung up on. In an attempt to provide feedback to the office, "Bonnie" was having no part of my explaining. She was defense, citing how many clients they serviced each day (1600) and DID NOT appreciate my relaying what occurred on my last trip. She actually advised the riding and doubling up of customers in cars "was only going to get worse". I doubt she would have passed on my concerns about my experience of the driver getting gas while I am a passenger and it is 8:30 a.m. Not only that, he couldn't find my apartment which is on a high-traffic street and he could not find the doctor's office, stopped the car as "he also needed to use the restroom" to go into another business and inquire. I simply got out of the vehicle and walked the rest of the way. If it is a long trip of over five miles, I will use CareRide. Otherwise, I call Lyft. You may pay more but the service is quicker, on-demand and no lip. Especially if you have groceries. The rule I have been quoted by dispatch is you can't have anything that has to go into the trunk of the car (unbelievable) and you must have everything in your lap or at your feet. Some drivers are really crabby about this and some are cool with having two or three small shopping bags that they do not touch. All the cars are Prius and usually are very clean on the inside. Quite a tight fit, but nice and the A/C is great. CareRide just needs to amp up its customer service on the phone more than anything.

    My mom is 92 years old and rides a mobility scooter. Since I do not live near her, we depend on…read moreCare Ride to take her to doctors appointments. We couldnt be more pleased with the service. The cost is $4 each way anywhere in the county. She contacts them a day or two prior to needing them to set a pickup time. They are always on time, if not a little early(unlike Another service that kept her waiting for hours and never came). The people who drive couldnt be nicer or more helpful. She drives her scooter onto the van lift and the driver belts her into the van. She's chatty and enjoys getting out and the people are kind enough to engage her in conversation. I feel very good about having her use Care Ride because I know she's in good hands. I recommend them highly.

    Easy Rider Transport

    Easy Rider Transport

    3.7
    (14 reviews)
    17.9 mi

    My sister and I try to schedule our personal lives so that one of us is available to drive our 88…read moreyear old mother to her various Dr appointments. Last Tuesday we both had previous commitments so we got mom a ride with Easy Rider. The driver was on time and helped mom in and out if the car. For the return trip mom got a little confused about who to call and ended up calling me. I called Easy Rider and Christine assured me that a driver was in the area and would get mom in a few minutes. Which he did. Christine also called my mother to assure her the driver was on the way, and sent me a follow up text message. Thanks to Easy Rider I don't need to worry about mom's transportation if my sister and I are unavailable. For this reason alone, their service is priceless!

    I had booked a ride for radiation treatment for the gentleman that I am taking care of. We booked a…read moretwo days in advance, and I also confirmed the booking this morning. Will the ride never showed up. I spoke with easy rides directly and whoever answered the phone kept arguing with me that the driver was here and he was not. I have cameras in my drive my garage door was open and I was in the kitchen. The whole time in the front window looks at the driveway. The gentleman on the phone then said that the driver got out and knocked on the door. Well that's not true because I have three big dogs and they would've been working. Please do not use the service. They are so unreliable.

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    Outpatient Transport - medicaltransportation - Updated July 2026

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