I used Ricks Service for the seasonal service of my Mastercool AC on my rental home. Being out of…read morestate, I relied on the professionals to service and maintain the unit as agreed upon. This was not done. It appears the water was simply turned off and on, but no cleaning or maintenance was completed. Some problems were actually created by the service. Here are the issues I found after having a "professional" examine the unit. Here is a list of the issues I have with the service work that was done very poorly, and even damaging. 1. As the tenants were moving out, I went by and saw the ac was leaking water bad. They were told the pan was rusted so that's just how it was. In looking at it, the pads were clogged and never cleaned nor changed or suggested to be done. I had asked specifically for this to be checked and changed if needed. A rusted out pan was not the problem nor was a solution provided. This situation resulted in a large amount of water and leaking water daily. 2. The overflow hose was directed to spray directly into the fan, which makes no sense and can create so many issues, including rot and rusting of the AC unit, ducting, and surrounding structures. 3. Almost 2 inches of dirt and silt was in the bottom of the tray. There is no way the accumulation occurred within 3 months time. This shows it was not cleaned out, and I wonder if it ever was for any of the previous service calls. All of this resulted is very low airflow, water wasted and potential damage to many aspects of the home. I do not see any way these are remotely acceptable, and they are actually negligent. I feel these are very strong reasons to leave an appropriate review, especially as I was never contacted back for an explanation or attempt to rectify

we waited two weeks on an estimate and never received one: multiple phone calls, a site visit,…read moremultiple emails and texts. Based on our experience, I'd find someone else...very unprofessional.

Turned on my well last night to water. Nothing. We're in a drought! Unknown age of well and info on…read moreit when I moved here in 1995. I called this morning and SW Drilling's Lance was here in 4 hours! Diagnosed the problem was likely in the control box, but to get into it, he had to chisel around the house stucco to be able to open the box to confirm the diagnosis. It was like watching a skilled surgeon at work--very careful and exacting. Very little mess, no cracking. BINGO. His diagnosis was right and he had the correct replacement on the truck!! Installed it and out the door in less than an hour and at a very fair price. Whew. PS: I hope my well continues to work for years despite its age, but there is no way I will call any other company if it stops working.

Pump handle on our well has been trouble for years. Now, trying to shut it totally off for winter…read moreit stuck ON full blast. Called Murray Drilling but went to a machine and never called back. Email not returned. Gave up after a week. Based on Yelp reviews, we called Southwest Drilling. Fixed the same day by two great guys. Reasonable cost.

Gustafson's team is accommodating, experienced, and very professional. I wouldn't go anywhere else…read morefor my HVAC needs!

We had such a good experience with Gustafson's replacing our two AC's! Excellent workers and super…read morequick to come out when we had an AC die on us. Top notch service all around! Thanks Mike!

Incompetent and unprofessional. Made some major mistakes and refused to correct them or reimburse…read morefor another electric contractor to repair them. BEWARE.

On time. Pleasant. Helpful. Really understood what I wanted and made it happen. High quality work…read moreat a fair price. And they cleaned up the mess!

Same day service for my minor repair job. Quick work, had the necessary parts and happy with the…read moreprice. Would recommend.

Ken did a great job converting a 120V outlet to a 240V. He was professional and timely. He also…read morefound multiple safety issues for us which we were very thankful for. Fair price and great work, I'm glad to have found a reliable electrician.

They were able to come out very quickly. I believe the next day very thorough in their inspection…read moreof the chimney and the fire box on the fireplace they explained in detail what the issues were and then I received a report and an estimate for Repair the next day I was very pleased with the overall service.

We scheduled someone to come out and install a chimney cap. We were told it would be $150. After…read morerescheduling not once but twice with short notice, the guy finally came out. He did not come prepared to install a chimney cap, and told us we should just do it ourselves. We pressed him on it and were told to call his boss if we had a problem. Wrote us up a bill for $86 and left. We got nothing for that but a couple missed days at work for scheduled times they didn't make. Now we still need a chimney cap . . . What a waste of time and money.

Mike, our go-to electrician at McDonald's Electric Albuquerque, always comes through with a bang…read morewhen it comes to fixing electrical problems. He quickly identified the issue as our GFCI plug, which had blown and disabled our patio lights, outdoor plugs, and water softener. Not only did he fix the problem, but he also swapped out the dimmer switch in our upstairs bathroom for a traditional light switch. We've called Mike multiple times in the past two years for various electrical issues, and we've always been impressed with his expertise, honesty, fair pricing, and reliability. He's not just a great electrician; he's also a genuinely nice guy.

Mike called and left an explanation as to why he was unable to do the work I needed at this time…read more It was greatly appreciated.

Excellent work --- responds quickly --- and prices are reasonable. We highly recommend Tom's…read morebusiness for any electrical work. He has worked on our electrical box, installed lamp posts in our driveway, security cameras on our house, and has performed other electrical work. Highly recommend 4 B's Electric.

I recently had 4B electric install a 3 phase electrical sub-panel at our dental office. I do enough…read moremajor electrical work on my own to know ICC code and most of the local codes to know quickly during a walk-through on a quote if someone knows what they're doing and competent at making choices of a reasonable human being. I'm slow on my own, so hire people to limit down time at our business. Tom knew exactly what he was talking about and talked/walked me through the desired run from the main panel. The quote was very reasonable and job completed quickly by him, his son, and an apprentice. He was very accommodating in working around times we were seeing emergency patients and offered to return for completing work that required power shutoff outside of normal hours. They cleaned up after themselves and were just perfect. It was wonderful having Tom directly doing the work. Too many times in Albuquerque, you get quotes for s job only to have a sub-contractor show up that has no idea what they are doing. I also previously mentioned I loved Tom's ability to be competent. I mention this because we recently purchased a new office space that had a prior renovation where an electrician ran solid metallic conduit 1" above a drop ceiling. This would count as stupidity. Sure you have electricity, but lost 1/4 of the access points of your ceiling tile. Tom installed 16" above ceiling tile like a competent human being Just a great business and owner.