So happy I found this place!! I was looking around for a place to get a blowout and came across…read moreShear Madness on instagram and decided to give them a try. Right from the start I was kindly welcomed in and felt right at home. The shop's interior is designed with all real plants and the waiting area was very cozy with books to read while waiting. Would highly reccommend this shop to anyone that lives in Vancouver that is willing to go the extra mile to get great service!

Tina is very friendly and professional. Did exactly what I asked. I highly recommend her.read more

Love this place, go there for threading and they always do an amazing job! Was so scared for them…read morewhen their neighbours had a fire. But these ppl didn't let it stop them! Thank you

It was my first time coming to the salon, I got my eyebrows and upper lip done from Siya, highly…read morerecommend her services! she is so talented and polite, I will definitely be back to see her!

This is the first time my fiancée went to platinum hair salon. She was paired up with Tyra, a hair…read morestylist. My fiancée mentioned the hair stylist was kind and courteous. She had her roots done in addition to high lights. The end result was delicious. I stared at her hair for 5 minutes straight and couldn't believe the transformation. It was similar to the hair of people in magazines that you browse through while waiting for your dental appointment. Hair styling is one of those things that you don't appreciate until you have it done. Anyways, my fiancée was satisfied with the end result and I was as well. Overall, the service and care taken to treat her hair was definitely worth the time spent and she would recommend this hair salon to others.

I had an amazing experience here. My highlights were growing out and I needed to tone out the…read moreorangey colours in my hair. My previous hair dresser went out of town. Pam at Platinum understood what I needed. Highlighted my hair and toned out the brassiness in my hair. I went with a more of an ashy blonde look this time. I love it! I would definitely go back.

Great place, ask for Laura...best stylist you will ever find. She is also a devout Christian so if…read moreyou need encouragement or just someone to talk to if you are hurting...see Laura.

I had one of the most unprofessional salon experiences I've ever encountered…read more I arrived for my appointment and sat in the lobby for 10-15 minutes with no one at the front desk to check me in. Not a greeting, not an acknowledgment--nothing. Eventually, I had to walk into the salon myself and ask if anyone could assist me. At that point, I was told that I had arrived 10 minutes late and that my appointment would not be honored. This is simply false. I was physically present in the space the entire time. Instead of taking responsibility for the lack of front-desk staff or checking their own system, they chose to deny reality and blame the client. When I asked to speak directly with the stylist assigned to my appointment, I was told she was already with another client. That raises an obvious question: how did another client get slotted into my time when I was already there waiting? This was clearly an internal scheduling mistake, but rather than owning it, the staff doubled down, lied, and refused to help. I booked this appointment two months in advance, planned my day around it, and it was especially important as it was right before my birthday. Instead, I was dismissed, spoken to condescendingly, and left without any service or accountability. Mistakes happen. What's unacceptable is gaslighting a customer, refusing responsibility, and hiding behind excuses instead of offering a solution or even a basic apology. If you value professionalism, honesty, and respect for your time, think twice before booking here.

First time getting a hair cut at Splash Hair. Nikki was my hair stylist. I showed her a picture of…read morea hair cut that I wanted. Wash, blowdry and cut is $45 plus tax. Not bad. I didn't want to drive to Vancouver and so I went on online and found Splash. Nikki did a good job with my hair. She made some slight adjustment to it and she explained to me why before she started. She is very good with her job. The place is clean and location is not bad. The best part is that there are plenty of free parking. They are somewhat hidden. They are located beside one of the T&T entrance tucked away.

Customer Service: 5/5 Location: 5/5…read moreCleanliness/Covid Protocols: 5/5 Handicap Friendly: 4/5 My girlfriend decided on a whim she wanted to dye her hair red and we began searching Taiwanese hair salons in Burnaby. Splash came up and we called them to see if they had any availability. Right away they were able to fit her in. I'm not saying that will always be the case, but they did squish her in between some other appointments and made it happen, which really made our day! The owner is extremely friendly and professional; their covid protocol is great and he did ask me to leave a few times because they were at capacity and I was just a guest (which I totally don't mind because I respect their adherence to the rules). Watching them interact with us and other customers, you can tell they treat everyone with the same curiosity, respect, and thoroughness. They are great at what they do, friendly, and accommodating. My girlfriend's request was met positively despite it's complexity; I have definitely gone to other salons who tell you they're busy when they don't want to deal with you. Their location is great for wheelchairs and there is tons of parking nearby.

Wow I have not seen $3.15 eyebrow threading for some time and was in need of my eyebrows to be…read moregroomed. The salon is very clean. Staff washed their hands prior to the next client. My eyebrows are always dependent on the person threading. In this case, I had one good brow and one brow not even (over threaded). Good thing my brows always grow back. I will try the other person to see what they look like in the next visit. I have my go to places where staff consistently make my brows even when it really matters. The prices here are very reasonable for the different services they provide.

I came to this place because of the good reviews. But I was a bit disappointed with the service. I…read moregot a haircut which turned out okay, and decided to get my eyebrows done aswell since they provide the service and I was feeling lazy to go to my usual eyebrow place. I asked the lady to just clean the area, but she took off so much hair and I ended up having thinner brows than usual... which isn't how I like my brows done.

Amy was great! I showed her how I usually wear my hair but said I could do something different and…read moreshe was quick to make sure she gave me a refresh. She is confident and knows her mind and is a great conversationalist and listener. I love my cut and excited to keep it for the time to come. I had a wonderful time in the chair, talking with her while she worked away. Will be back again.

My mom went to Essence Hair Design and told me Brian did her hair…read more I was surprised that the length was too short. She said Brian does not listen to her. He also was not very clean. He sneezes and picks his nose while doing her hair. He is loud mouth. He will turn the chair where you can't see yourself in the mirror so you're always facing an "audience" of other women watching him cut your hair. He is a show off. His work area is filthy. Lorna, on the other hand coloured my hair but she will cut and only color when it's cut. You have no choice in Essence Hair Design. Whatever you want, you won't get , because they are arrogant and Brian is dirty. I went to another salon in 6th street. I will never go back to this place ever again.

I've been to Sharon a few times now, getting colour and trims. She is so lovely and fun to talk to!…read moreMy hair always looks great and she gives an awesome head massage during shampoo! So happy I found her

Wow! What an experience. I was looking for a stylist who would be able to cut my hair in an…read moreinverted. Bob, very much like I used to wear 10 years ago. I found Sharon. She gave me the full service and an incredible cut that keeps attracting compliments. I highly recommend her. She not only styles hair but she teaches which to me is a good indicator of a true professional who knows what she's doing. She is my new go-to hairdresser. So happy to have found her.

I came to Zennkai to get a haircut. Walked in and asked to see if they had time to fit me in as I…read moredidn't have an appointment. Was able to get in right away as there was a cancellation. Stylist did a good job on my cut. Kept checking to see if the length was ok or if I wanted it shorter - for my bangs. Price wise, it is comparable to other locations that I've been to around the city as I try to find a stylist I like. They asked if I wanted to rebook for a next appointment. Had to turn it down since I generally get my hair cut once a year! Not sure if I'd return for my next hair cut, not yet at least.

i went there last Wednesday nd i took an appointment with specific hair dresser she's really nice…read morend did her job very well no complaints regarding her she's js awesome but front desk girl did wrong commitment before I booked an appointment I asked for charges without wash nd sh's said with senior stylist it will be $40-50 .i said ok book an appointment nd next when I got my hair cut done nd she made the bill of $73 which was almost double i nd when i asked she said she told me that but she told me only$40-50 .. I did say a single word to her nd js came ..it's not acceptable totally wrong commitment .. will never visit there due to front dest girl