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    Ovation at Arrowbrook

    5.0 (1 review)
    Open 10:00 am - 7:00 pm
    Updated 1 month ago

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    1 year ago

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    Karen K.

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    Ask the Community - Ovation at Arrowbrook

    Do people experience water billing issues here?

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    The Avant at Reston Town Center by Bozzutto

    The Avant at Reston Town Center by Bozzutto

    (15 reviews)

    If you want to walk by human feces in your parking garage (twice!) and be ignored by management,…read morethen The Avant is for you! Building maintenance in public areas is sketchy too, as my neighbor was stuck in an elevator for 38 minutes and gates separating retail from resident parking are frequently broken in the up position. On the bright side, apartment maintenance is good as they are very responsive - many times they fix things on the same day.

    Lived here over a year now. While the apartment itself is great: large windows, high ceilings,…read morestainless appliances, granite counters, etc. a kind of loft feel to it; I'm disappointed that there literally is nothing between you and your neighbor. If you get someone loud, you will hear EVERYTHING. It doesn't help that they designed it with the kitchen cabinets against bedroom walls so every cabinet and drawer slammed bangs against your bedroom wall keeping you on whatever rhythm your neighbor is on. Also, if your neighbor cooks stinky food, it will be like you cooked it. It will stink up your apt. It's too bad construction was cheap on the walls. They did a good job between floors. I can't live here anymore - the sounds and smells are daily. It's like torture and puts you in a terrible mood. It's supposed to be your respite and it hasn't been that way since my two neighbors have switched out. As an aside, the trash disposal system is always breaking down and people have nowhere to throw their trash so it piles up in the room. Thankfully, someone comes daily in the AM and they clean it out. Leasing is really nice and day concierge folks are pleasant. Maintenance is also considerate and do a good job. Shame about how paper-thin the walls are. They are ridiculously thin. Going to try and post a video of what I hear on a daily basis. If it weren't for this huge issue I'd stay here indefinitely.

    Camden Dulles Station Apartments - Bedroom with en suite bathroom at Camden Dulles Station apartments in Herndon, VA

    Camden Dulles Station Apartments

    (61 reviews)

    Camden Dulles Station and their leasing staff were a saving Grace when I moved across the country…read morewithout the ability to tour any properties. During my search process, Monie helped Camden stand out from the rest by making sure I knew exactly what to expect through the leasing and move in process. The office even pushed for my apartment to be ready a couple days earlier to accommodate my move in window. When I arrived in Herndon, my apartment was even more beautiful than it was online. I have an amazing courtyard view and high vaulted ceilings. No carpets on the first floor is such a big score for someone with two dogs. Packages being delivered directly to my door and valet trash are services I never want to live without now. Having a full size washer and drier is this renters dream come true after living in LA County. The hallways are generally clean and I have never seen a bug in or around my apartment. I rarely ever hear my neighbors, and from my perspective smokers are generally respectful of the smell. Maintenance responds incredibly quickly to any issue I've had and property management followed up after my move in to make sure everything was up to my expectations. I feel safe walking my dogs around the building any hour and the location is incredibly convenient. Neighbors keep to themselves for the most part yet there is still a friendly sense of community. Like any other building, there is room for improvement, but this doesn't change the fact that I think this community stands above the rest. 1. The only place to walk your dogs is the street. I was surprised to find out there is no fenced dog run on the property, especially with the amount of open space we have between the two buildings. There are only dog "stations" (poop bags and trash cans) on one side of each building and it just so happens to be the busier street side of the building. Although I know some people will always be irresponsible dog owners, I believe this is a huge reason why people leave their dog messes and even bagged poop all around the entrances. 2. If you walk around the neighborhood, you can see into 3 other buildings gym's and they are all EASILY double the size of ours, if not more. The gym is pretty pathetic and lacks a lot of basic equipment, don't expect it to replace a gym membership. Any more than 2 people trying to do weights or cardio at the same time in there gets awkward as there simply isn't enough equipment or space - if one treadmill is down (which has been the case for a few weeks) it's a battle to beat others to the two working ones during peak hours. My one bedroom might actually be larger than the gym that's meant to accommodate two buildings worth of people.. I would LOVE to see this improved and it would honestly guarantee me resigning my lease. 3. Although the chirp access gives me an added sense of security, it can also create incredibly time consuming problems. If you forget your phone or it dies, you are completely SOL until you run into someone else.. I have forgotten my phone on a 3am dog walk (cause I'm half asleep and just not thinking to make sure I grab my phone) more than once. Expect to be out there for a while if you don't have your phone and it's an odd hour... Service in the parking garages can be nearly impossible to get sometimes which is very frustrating if you have groceries and get stuck in there or have to walk all the way around. I also don't love having to pull my phone out while driving through an area with a lot of pedestrians to get into the garage - you can turn it onto Bluetooth sense you by the entrances but it drains your phone battery really quickly. This is honestly both a pro and con because I do feel our building is safer than some others in the area.

    Great place if you like staring at this woman drying her laundry on the balcony. I was told that…read morethis was not aloud. But here we are. And yes I have complained. Evey day of week she constantly drys her clothes. She leaves the pink blanket 24hrs a day 7 days a week. Drive by and take a look. Trippe Lane, you cant miss it. Management useless. Just go look at the reviews when you Google, THE CAMDEN

    Passport Apartments Herndon - Modern kitchen with sleek finishes

    Passport Apartments Herndon

    (6 reviews)

    I've lived at Passport for two years and genuinely love the apartment layouts and community spaces,…read morebut the management and service have declined so much that it overshadows everything good about living here. The most persistent issue is the garage, which has been broken for over six months with no permanent fix. I pay for a reserved covered parking space and one night at 11pm with a snowstorm on the way I came home to find someone parked in my spot with nowhere else to go. The leasing office did nothing and when I pushed back they claimed there was no towing enforcement. I called the towing company myself and they confirmed enforcement exists and that the leasing office simply has to make the call. They never did. My neighbor had the exact same issue and the unauthorized car sat there for over a week with no action taken. When we transferred to a new unit in March the apartment was delivered in appalling condition. Painted over hair on the walls, filthy cabinets, clogged sinks and drains, dirty windows and an unadjusted laundry room door. When we raised the issue we were told that is exactly why residents are not allowed to see units before move in, which is honestly not an acceptable response. They eventually offered a gift card but that does not erase the fact that we had to clean and fix someone else's mess ourselves. Having worked in property management myself I was genuinely shocked by what we walked into. To make matters worse the fire alarm goes off frequently in the middle of the night, often around 3am, making it nearly impossible to get any rest. If you have pets this is especially hard on them and it happens often enough that it has become a serious quality of life issue. On top of all this the communication is a real problem. Emails go ignored for weeks even when the issue is urgent like incorrect charges or maintenance reschedules. A newer leasing staff member has an attitude every time I come in and when I asked about reserving a community space three weeks ago I still have not heard back. It is disappointing because this place has so much potential. The spaces are beautiful but the service makes it very hard to recommend.​​​​​​​​​​​​​​​​

    After living at Passport Apartments for approximately three years, I ultimately decided not to…read morerenew my lease. For much of my time here, I enjoyed living at the community. The location is convenient, the apartments themselves are well designed, and my experience during the first couple of years was generally positive. Unfortunately, the overall quality of the property declined during my final year, which ultimately influenced my decision to move. My experience during the past year included: * Declining responsiveness from management regarding resident concerns. * Frequent common area maintenance issues, including elevators regularly being out of service and the garage entrance gate remaining open for an extended period while awaiting repairs. * Common areas becoming noticeably less clean and well maintained than in previous years, including stairwells that often smelled of dog urine as well as trash or pet waste remaining in common areas for extended periods. * Persistent nighttime noise from neighbors and barking dogs. * My vehicle and a friend's vehicle were both broken into while parked in the garage. I was disappointed that residents were not notified afterward so they could take additional precautions. * A flooding incident occurred on the second floor during my residency, and I was not aware of any communication being sent to residents regarding the incident. * Inconsistent valet trash service despite strict enforcement of valet trash policies. * Broken entry systems and unreliable garage lighting. * Pool amenities that frequently did not operate as advertised, including the pool heater often being unavailable and only some BBQ grills functioning. * Guest parking becoming increasingly limited, with towing strictly enforced overnight (11:00 PM - 6:00 AM), making it difficult to accommodate visitors. * An amenity fee that I originally understood to be a one-time charge later became an annual recurring fee. Throughout my residency, I tried to work with management to resolve concerns as they arose and hoped conditions would improve. Ultimately, the combination of ongoing maintenance issues, communication concerns, security incidents, and rising costs outweighed the benefits of remaining in the community. -- UPDATE July 28, 2026: Simpson Housing replied to my initial comment requesting i send an email or contact them directly. I have attached receipts of an email i sent on March 21, 2026 and again on April 15, 2026. To this day, no correspondence has been completed back to my initial email. Thank you for your time, but i decline to provide further feedback when initial correspondence to resolve these problems has been ignored.

    The Point at Ridgeline

    The Point at Ridgeline

    (13 reviews)

    Best apartment I have ever lived in. The front desk staff Megan and Derek and Shante were like our…read more2nd family and will be truly missed. The maintenance people and Gustavo were fast efficient and kind. Truly professionals in every way. We made some of our best friends here because it is such a close community. Always having fun social events and great communication. Never had any issues with loud parties or bad neighbors. Super dog friendly, kid friendly, amazing gym, seriously you won't regret living here. If we hadn't moved out of the city to buy a home with land we would still be here. Thank you for everything! -Josh and Jenna

    I'm astounded by the audacity of this complex to not only charge more than $2200 a month for a ONE…read moreBEDROOM apartment but to increase their visitor parking fee (yes, you read that correctly) to $6 for 24 hours. It costs a guest SIX DOLLARS, more than a price of a cup of coffee, to park their car in the garage overnight. Not only is charging visitors a fee to park unfathomable given their rent rates, but in order to avoid a $200 tow truck fee, you have to 1. download an app, 2. scan a QR code in your parking spot, and click through 5 more screens before your parking is confirmed. And the best part? There is no service in the garage or the hallway leading into the building. It is a terrible design for a terrible procedure they have mandated to all guests of their loyal tenants. Hugely disappointing for a building with not much more to offer.

    Aperture - Dining, shopping, and movies just moments away from your doorstep

    Aperture

    (21 reviews)

    STAY AWAY AT ALL COSTS!!! CAR BREAK-INS AND NO HELP FROM MANAGEMENT!!! Multiple cars were broken…read moreinto this morning!!! 8o'clock on a Monday morning! My brand new car that I just got 2 days ago was broken into and they stole my tires and damaged the car!!! This is a nightmare I had to come back to after work. This is a classic case of the Landlord Negligence because the garage door was stuck open for 2 days including the Monday morning 8am. Supposedly this is when the maintenance team and the leasing team are coming in. Chris the manager is the worst manager and is awful to deal with. He left before the police ever arrived and told me "Sorry this happened to you" and refused to say anything else as far as what can be done. Truly the most disheartening experience. I bought my car 2 days ago and now have to pay $5000 out of pocket deductible because of this Landlord Negligence case. Multiple residents are victims of this and had their vehicles broken into because of this negligence. And I also dont know how I can feel safe in this community anymore. After paying diligently for my apartment for 3 years, this is a very sad outcome that I would never wish on anyone in this world... So, obviously I would never ever recommend this community to anyone. Bozzuto has gone downhill drastically and I truly cannot believe this happened and this is how they handled the situation.... The only sympathetic person was Eric the leasing agent. He at least agreed to talk to me and provide the information on what happened.

    Feedback I strongly…read moreadvise new residents considering Aperture to thoroughly evaluate the complex or explore alternative housing options. Several factors warrant caution. Firstly, Bozzuto permits Global Luxury Suites on Airbnb to occupy "corporate apartments" throughout the complex and other properties. This practice is not disclosed to residents, and Airbnb guests do not adhere to the lease agreement. Secondly, management is largely absent and rarely available. While Christopher Artola is reported to be the manager, during my three-year residence, I never encountered him nor had the opportunity to address the complex's numerous issues. Thirdly, Aperture experiences significant maintenance problems, including trash disposal, parking garage door repairs, and elevator downtime that can take weeks or months for repairs. Fourthly, the complex faces a substantial security challenge involving homeless individuals sleeping in the stairway, stolen vehicles, squatters residing in apartments, and widespread marijuana smoking in hallways, elevators, and outside the building. Overall, I strongly urge anyone contemplating Aperture to reconsider and seek alternative housing options. Despite repeated attempts to communicate with the leasing office and management, their assistance has been consistently inadequate and unresponsive to the concerns raised. All these concerns and multiple others compelled me to move out when my lease expired. When I signed the Notice of Intent to Vacate, I attached a sign letter detailing all my issues, which I hope Bozzuto upper management will read and address.

    Ovation at Arrowbrook - apartments - Updated September 2026

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