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    Passport Apartments Herndon

    2.8 (6 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 months ago

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    3 years ago

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    4 months ago

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    Ask the Community - Passport Apartments Herndon

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    The Avant at Reston Town Center by Bozzutto

    The Avant at Reston Town Center by Bozzutto

    (15 reviews)

    If you want to walk by human feces in your parking garage (twice!) and be ignored by management,…read morethen The Avant is for you! Building maintenance in public areas is sketchy too, as my neighbor was stuck in an elevator for 38 minutes and gates separating retail from resident parking are frequently broken in the up position. On the bright side, apartment maintenance is good as they are very responsive - many times they fix things on the same day.

    Lived here over a year now. While the apartment itself is great: large windows, high ceilings,…read morestainless appliances, granite counters, etc. a kind of loft feel to it; I'm disappointed that there literally is nothing between you and your neighbor. If you get someone loud, you will hear EVERYTHING. It doesn't help that they designed it with the kitchen cabinets against bedroom walls so every cabinet and drawer slammed bangs against your bedroom wall keeping you on whatever rhythm your neighbor is on. Also, if your neighbor cooks stinky food, it will be like you cooked it. It will stink up your apt. It's too bad construction was cheap on the walls. They did a good job between floors. I can't live here anymore - the sounds and smells are daily. It's like torture and puts you in a terrible mood. It's supposed to be your respite and it hasn't been that way since my two neighbors have switched out. As an aside, the trash disposal system is always breaking down and people have nowhere to throw their trash so it piles up in the room. Thankfully, someone comes daily in the AM and they clean it out. Leasing is really nice and day concierge folks are pleasant. Maintenance is also considerate and do a good job. Shame about how paper-thin the walls are. They are ridiculously thin. Going to try and post a video of what I hear on a daily basis. If it weren't for this huge issue I'd stay here indefinitely.

    The Point at Ridgeline

    The Point at Ridgeline

    (13 reviews)

    Best apartment I have ever lived in. The front desk staff Megan and Derek and Shante were like our…read more2nd family and will be truly missed. The maintenance people and Gustavo were fast efficient and kind. Truly professionals in every way. We made some of our best friends here because it is such a close community. Always having fun social events and great communication. Never had any issues with loud parties or bad neighbors. Super dog friendly, kid friendly, amazing gym, seriously you won't regret living here. If we hadn't moved out of the city to buy a home with land we would still be here. Thank you for everything! -Josh and Jenna

    I'm astounded by the audacity of this complex to not only charge more than $2200 a month for a ONE…read moreBEDROOM apartment but to increase their visitor parking fee (yes, you read that correctly) to $6 for 24 hours. It costs a guest SIX DOLLARS, more than a price of a cup of coffee, to park their car in the garage overnight. Not only is charging visitors a fee to park unfathomable given their rent rates, but in order to avoid a $200 tow truck fee, you have to 1. download an app, 2. scan a QR code in your parking spot, and click through 5 more screens before your parking is confirmed. And the best part? There is no service in the garage or the hallway leading into the building. It is a terrible design for a terrible procedure they have mandated to all guests of their loyal tenants. Hugely disappointing for a building with not much more to offer.

    Aperture - Dining, shopping, and movies just moments away from your doorstep

    Aperture

    (21 reviews)

    Lived here for almost two years and only left because of job relocation…read more Overall a great community to live in. Very friendly and accommodating staff. Special shout out to the amazing concierge team. Great location and only steps away from the metro stop. The only issue is if you live on the 6th floor, you would need to switch to another elevator to get to the lobby/leasing office to get packages and etc. Often run into deliverymen in the hallway struggling to find their way out.

    STAY AWAY AT ALL COSTS!!! CAR BREAK-INS AND NO HELP FROM MANAGEMENT!!! Multiple cars were broken…read moreinto this morning!!! 8o'clock on a Monday morning! My brand new car that I just got 2 days ago was broken into and they stole my tires and damaged the car!!! This is a nightmare I had to come back to after work. This is a classic case of the Landlord Negligence because the garage door was stuck open for 2 days including the Monday morning 8am. Supposedly this is when the maintenance team and the leasing team are coming in. Chris the manager is the worst manager and is awful to deal with. He left before the police ever arrived and told me "Sorry this happened to you" and refused to say anything else as far as what can be done. Truly the most disheartening experience. I bought my car 2 days ago and now have to pay $5000 out of pocket deductible because of this Landlord Negligence case. Multiple residents are victims of this and had their vehicles broken into because of this negligence. And I also dont know how I can feel safe in this community anymore. After paying diligently for my apartment for 3 years, this is a very sad outcome that I would never wish on anyone in this world... So, obviously I would never ever recommend this community to anyone. Bozzuto has gone downhill drastically and I truly cannot believe this happened and this is how they handled the situation.... The only sympathetic person was Eric the leasing agent. He at least agreed to talk to me and provide the information on what happened.

    Passport Apartments Herndon - apartments - Updated August 2026

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