The property has gone down hill and is not well maintained since management changed several years ago. Just looking at the property, call boxes falling apart, dead plants even at the office entrance, dog poop, garbage down the breezeways, I would wonder what else you can't see is not maintained. From not having apartment issues fixed in a timely manner or the correct way, to the property issues such as filthy grilling areas and the icing on the cake was the "Lift Station" sewer issues, 7 times between December thru January, no flushing, no running your water, 2 communications then none until you hear your toilet gurgle in the middle of the night. Thats when I decided to leave the property and now faced w a termination fee of $3554 for not giving 60 day notice. To be honest, I gave 2 weeks, but when you find an affordable place to move you have to take it. They would not work with me at all. read more

From 2016 to 2019 I lived at Overlook at Crosstown Walk and let me tell you it was paradise!!! The management which included Carny and her staff were friendly, professional and wonderful!! The upkeeo was excellent. I told Carny if the complex transitioned into a condominium I would stay. I went by and briefly visitied and let us just say they have new management now and I pray that the same attitude has remained. read more

The tour of the property is quite different than the experience of living here. My wife and I moved in 2018 and the price was higher than everywhere else, but who wouldn't pay more for a "nicer" property. We were wrong. It's not any better than the cheaper ones. Overall here is a list of downfalls you should be aware of before you sign the dotted line: 1. If you own a dog, great! Most residents have one. Dog feces absolutely everywhere. Barking 24/7 yes. 2. $300 per year for trash. Sunday-Thursday valet trash pickup. Even with the "regulations" printed of how the trash pickup should go, people always leave their leaking trash stacked in the halls which leaves the trashy look and odor. They say they'll fine you but in reality trash alway sits for a few days out in the hall before Sunday night pickup begins. 3. No speed limit. Zoom! Residents love to speed and rev those fancy engines through here. I personally wouldn't let my kids play outside with the people racing in and out at high speeds. Backfiring exhausts are the new trend here. Particularly the 11pm-3am racers on the side street. They blast their music on their cars and vibrate the entire neighborhood. Try getting a good nights sleep. 4. The management staff. I've rented in various places for 22 years and by far this property staff could care less about you when there's an issue. They will blame you for what your issue is, so fees will more likely be sent your way. Photo proof isn't credible enough to resolve your issue or protect your wallet. They will dismiss your issue with illogical reasons and give you the go-away treatment. 5. Luck of your choice apartment. This one is more circumstantial but the result is what matters. Yes, they most likely paint and touch up the place before you move in, but then you notice the problems after you move in. I'll mention one example instead of the list we had. Dog urine under the carpets. Yes, we reported the smell the same timeframe we moved in. Nothing was done to correct the issue since new carpet went over the urine. Ewww. 6. Drugs. The smell of green and other choice treats for your veins are increasing and increasing. I realize most people don't care about this in their vicinity, but we do, so it's worth a mention. 7. Security. We used to have a security guy at night for the first few months. We would see him all the time. A few months after we moved in, no more security guy. I asked where he is and they said he's still around. I haven't seen him once in 9 months. Crime issues are escalating once again so I do expect he will be back soon enough. Overall, I highly recommend living elsewhere because the price isn't worth what you get. Don't be fooled during the tour of the pools and free coffee machine. What the staff says and what they actually do are not the same. I hope this helps fellow apartment shoppers. read more

This is the result of our groceries after putting multiple service requests to have our refrigerator fixed. The ice maker hasn't made ice in 6 days and we've lost our groceries in the freezer. Both me and my partner made multiple calls to the front office when our service requests weren't being responded to and no one ever answered the phone. I finally got in touch with someone yesterday and she told me that because we put in multiple requests, it slowed the response time. So what are we supposed to do when no one is responding to them? When we toured the apartment, they prided themselves on their 24 hour response time for maintenance. I know that sometimes things take time to respond to but the food that people buy to feed their families should not be one of them. read more

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We chose this Crosstown/Overlook area because we value things like peacefulness, security, and cleanliness. We don't mind paying a higher premium for quality and that peace of mind. Since the newer management stepped in about a year ago, this place took a hard turn for the worse. Josh and Richie in the front office treated us kindly and with respect since day one so please know any negative comments do not apply to them. The security guard is no longer here resulting in increased levels of noise, drugs, and crime. The amenities are unmonitored, allowing nonresidents to freely do whatever they wish and leave trash and damages behind. Parties through the night are not just on the weekends. The feel of this place has taken a turn to trashy, ghetto, and now more of a college town. The gate does not function properly, not letting residents in and also letting nonresidents tag along. In addition, there are no parking or speed regulations resulting in no parking spaces and speeding vehicles. There are many trashy and nasty smelling breezeways with garbage bags and stains everywhere. Residents don't follow the expensive trash valet rules. Bug infestation issues are way more than usual for Florida. Oh and dog poop everywhere, so watch where you step. Lastly, our brand new vehicle was hit by a maintenance golf car not so long ago. We found the cart with our paint chips on it along with other fresh scuff marks exactly matching the damaged areas on both vehicles. We documented the damages and immediately informed Carly, the property GM, believing she would properly resolve this issue. To our amazement, we came to find out weeks later that nothing was filed with their insurance and she personally dismissed the incident herself. We then took this one step further to someone higher in management, Steve, and he said it will be investigated by the insurance. Again, nothing happened. Overall, it is very costly for a "Section 8" experience. It's sad to say, but most of the wonderful residents ran away and so will we. Good luck with apartment hunting! read more

I was living at the Crosstown Walk Apartments when I heard about "Phase II" and I was quite the inquisitive tenant asking when it would break ground. Finally, after living at Crosstown for two years, Phase II broke and was aptly named Overlook at Crosstown Walk. As soon as the first building was constructed, I rushed over with my then-leasing coordinator at the time [who sadly parted ways with the management company], and she didn't need to do much convincing for me to upgrade when she revealed this awesome 3rd floor, vaulted-ceiling, natural-light-a-plenty unit. I am now on my second renewal, and I am quite happy here. The finishings, the appliances, and the views were all quite the sellers, but what truly determines a great managed property is the staff: let me tell you that these guys are great, especially Carly. The team is always nice, accommodating, and more importantly, communicative. They've made my stay amazing, and they are one of the few apartment complexes that have embraced technology: not only can you pay rent and submit work orders online, but you can also do the entire renewal process online as well! It was quite nifty, especially the multitude of renewal options that you can select from. I really have no complaint, except for one thing that isn't necessarily their fault, but it makes finding the apartment complex near-to-impossible at night. I'm not sure if this is a Florida thing or something [as a Chicago native, I'm used to have one at every corner], but there are no street lights at the corner of Falkenburg and Estuary Lakes Dr. It is virtually a blanket of darkness, especially if you're driving south on Falkenburg as you will definitely miss the Estuary Lakes Dr. turn if you don't know it's coming up. I'm honestly surprised there hasn't been an accident on that corner as of yet given it is such a potential hazard situation. I thought that when Dave N Busters opened up next door, a corner street light would've been erected, but sadly, it has not. So be careful at night! Otherwise, this is a great place to live at which is central to everything: I-75, the Selmon Expressway, Causeway Blvd, SR-60/Adamo/Brandon Blvd., the Westfield Mall at Brandon, Publix, Target, etc. Also the back area has been heavily invested by developers where Top Golf, Dave N Busters, Bass Pro Shops, Carvana, Indoor Skydiving, and TGH are all in your "backyard". If you end up considering a lease from this review, let the staff know I sent ya! :) read more

My boyfriend and I went to visit my parents who have recently moved here and it is absolutely stunning. It's so calm and quiet and the grounds are beautiful. The neighbors and their dogs seem so friendly. The gym is nice and the pool is very clean. The amenities in the apartment are Devine. I would consider moving here after I finish school as it is literally 15 minutes from downtown read more

Overlook is the best apartment I've stayed in. It's so quiet and peaceful. There are mostly adults who live here. I lived on the 3rd floor which was super ideal. The neighborhood is kept up beautifully and the apartments are only a couple years old. I disliked leaving this place to move out of state and I'm starting to look to come back! It is seriously perfect- right by the highways, shopping, fun, etc. The pool is awesome. The gym is great. The only thing missing from this complex are elevators lol. But everything else was just perfect. The Leasing employees were always smiling and helpful. They have a lot of community things during the summer, which is really nice. I have zero complaints. I never had to call maintenance, that I can remember. I'll move back here when I can. read more

It is a wonderful place to live. The amenities are excellent. The apartments look great and the office staff is terrific. I cannot say enough good things about living at Overlook at Crosstown Walk. Mark Smith read more

Stayed here with my girlfriends family for a a few weeks. The apartment complex is in a good central location and is relatively quiet. The neighbors are friendly and the staff is helpful. The apartments have well spaced apartments with access to great amenities. The balconies offer a great view for morning breakfasts and lunches. For an apartment complex gym, there are a great number of options for your workout. They have an aerobics room, several weightlifting machines, as well as free weights. read more

The reason why i am not giving this place a 1 star is due to move in condition of the apartment (which we were told "it is what it is" and the billing set up by property management/owner. They say its base rent plus about 30-40 in fees. THAT IS A COMPLETE LIE. Their billing is like looking at a phone bill with many "service charges" that are chalked up to "con services". there is a trash fee, valet trash fee, service fee, pest fee, facilities fee, water bill and base rent plus another charge of about $8 to process your payment because they use yet another outside billing company. my base rent was $1301 and after all the fees it turned into $1465. The move out process is even more of a pain. They say you pay a prorated amount which is determined by the day you move out. BUT they do not tell you its the base amount PLUS all of the stated above fees. So my prorated amount went from $316 to over $450. heres the kicker, you still have another bill once they complete the walk though is completed on their own time and since they outsource for painters and carpet cleaners/installers you will never know if you will have another bill for another 2-3 weeks after move out. i moved out of state and i couldn't even turn my keys in early so now i have to fedex my keys and clickers to require a signature. DO NOT MOVE IN TO THIS APARTMENT COMPLEX. (unless you want to be told one thing just to be told something else by another staffer) read more

I don't think I've ever lived in a place as horrible as this. 1600+ for a two bedroom apartment. Within 2 months of us living here, our air conditioning unit has broken down on us FIVE TIMES! I had to pay a 300$ electricity bill. Our freezer randomly stops working, I just saw another resident who had the same issue, so makes sense. I pay pet rent but there are never any poop bags available! And uh what dish washer? Doesn't work. This apartment complex is extremely cheaply built! I can literally hear my next door neighbors conversation and I'm sure mines as well, but I think the best part was the other night, at 11:30 pm, I could clearly hear my upstairs neighbor's sexual relations. Like I was so disgusted, the bed squeaking, her screaming, the wall being banged on. Like I AM NOT KIDDING. This is the absolute worst apartment I have ever lived in and I'm currently working on either transferring or breaking this lease, after 2 months of living here, I will not spend the rest of my lease here. I am completely disappointed, because it looks nice and staff has been nice but the standard of living is very low, I feel duped really. read more

Came to visit a family member must say this place has gone down. Went to the pool a resident there invited 56 ppl from the neighborhood and I mean hood. No one Comes around to supervise this facility. One on the kids was waggling the shower I thought it was going to snap it out of the ground. How sad they have extremely poor management. Someone is urinating behind the stairs in building 5. trust me anyone can move in there they don't do background ck. Consider moving here it looks great but it's poorly manage. read more

I have lived here about 2 years and highly recommend this property. The apartments are up to date, grounds are kept very clean- including pool areas, and maintenance is quick to respond to requests. read more

I absolutely love the location and the design of both the complex and the apartments. They are modern but not cold looking and the upkeep of the entire complex is amazing. Weekly the landscaping crew is here and the pool people and the maintenance team comes very quickly and does a great job. The leasing staff is very friendly also. The reason I gave the complex four instead of five stars is for two reasons: 1) When we were looking to move in we informed the leasing agent that we were on a very tight time line and was assured the building we planned to move into would be ready. It ended up not being ready which isn't the leasing people's fault, but because of that we ended up moving into a smaller apartment that was in a completed building. The part that really bothered me about this was that when we were going to be moving into the first apartment we picked we were getting a promotion of 1.5 months free so when we were required to switch apartments to keep our timeline we assumed we were getting the same deal until we were almost done signing paperwork and they said that no the deal was only on the larger apartment. We weren't informed of that until after deciding to move forward with the other apartment and when I raised that concern we were told that they would not do anything for us. We ended up having to come up with an extra month and half of rent. And can you believe a week or so later they changed their promotion to two months of free rent. The whole situation really was upsetting. Especially as a student, coming up with an extra $2000 on short notice was not easy. For this reason alone we will likely not be renewing at the end of our lease. 2) Parking is terrible. I have talked to the office about this without any resolution but people seem to be able to park RVs, Boats, Trailers and whatever they want in the parking lot even though we are short on spaces. On the weekends every spot is taken. I don't like parking my car near other cars but that isn't something you can get away from here and there's no covered reserved parking like I had at my last apartment (unless you buy an incredibly expensive garage). Overall I love it here, excellent location and great complex. However, if you seriously value your car you will need a garage. read more

Overlook at Crosstown Walk - Apartments Near Me - Tampa, Florida

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