My ABSOLUTE favorite dry cleaning establishment. It's no secret I obviously love dry cleaners so…read moremuch I should purchase my own. I use different cleaners for certain items. I was shocked to see the low rating on this cleaners. I have been using this dry cleaners for 13 years with no issues. They dry cleaned ALL my daughters prom dresses and special occasions dresses with great care. They even took special care of her wedding gown last year. My son lives in Waxahachie and still uses them for his shirts, jeans, shorts and suits. I have continually used them for all my fine delicates and lace wear, and my items are returned in prestige care. Extremely friendly staff and a joy to visit, they somehow know me by my name??? Try them, they are always busy and you won't be disappointed.

I had such a horrible experience at this dry cleaners in Red Oak. I took in 7 dress shirts and 3…read moreslacks and they returned only 6 shirts. I have called over a week to speak to the owner and he/she has not returned any of my calls. The shirt missing happened to be a brand new banana republic shirt my husband got for Christmas. To add insult to injury the manager had a horrible attitude, poor customer service, and had the audacity to raise her voice at me to tell me I was mistaken when if fact she checked me out, counted the shirts in front of me AND charged me for 7 shirts!! I am beyond flabbergasted on their horrible service and no return phone call. I thought to wait at least a week to write a review and see if they were going to address the issue, however it seems like they don't care about mistakes made on their part. Awful business and poor management.

Aimee (owner) gave excellent 24 hour service! I dropped my…read moreking mattress pad and king comforter off to be washed (too big for my home appliances). Aimee had them both ready for pickup the next morning! Both items looked amazing.....freshly laundered! Thank you Aimee!

Excellent service! Our clothes were done in a few hours, washed, dried and folded ... a busy…read morewife/moms dream

I went in to see if they could rush my order. I spoke with the owner, and explained my situation…read more She was understanding and did everything she could to ensure that my clothes came back as fast as possible. The clothes came out amazing and in time for my event. This is a new business and owner, so you should discard the reviews before 2024. This is my go to dry cleaners now. You should definitely try them out.

I love the service at Family Dry Cleaners. I brought in a jumper 20 minutes late and missed the van…read morethat picks up the cleaning for same day returns. I was surprised and very pleased when one of the owners offered to take my cleaning and still have it before closing so I could make my event. I received a call my jumper was ready two hours before my scheduled event. The price was very reasonable. Thanks, Family Dry Cleaners you're the best. I will be back soon!!!!!

They do a decent job, but the customer service leaves a bit to be desired. Never dropped off…read moreclothes at a cleaners on a Thursday and they tell you pickup will be Monday after 5pm. The last order was almost double what I'd normally pay in North Dallas. It will be cheaper to drive my clothes back to the other side of town than to go back here.

Clean, staff was great and efficient. Will definitely return. Prices seems a bit higher than…read moreexpected, I had four items dry cleaned, all new still had the tags on them so wasn't dirty per say but it was $20 so basically, $5 an item.

This is the best Cleaners in DeSoto hands down! They provide fast high quality service. The owners…read moreare very friendly and reliable! AAA +++

I love this place! Our washer wasn't working, so we found this. It's clean, has many different size…read moremachines, and they take Visa. It's great getting all our loads done at one time. I really liked having a large enough machine to wash our bedspread. I'm sure it will get clean with this machine.

Called to verify hours and the gentleman was polite…read more Called again for directions. Both Waze and Google maps directions lead one on the north side of I20, so please take note of the map added in the photos. The business is in the shopping center with the Shell gas station, SOUTH of I20, directly across the road from McDonald's, on the west side of Duncanville Rd. The signage facing Duncanville Rd. was different than the business' name; and the signage in the shopping center was hard to read at night, as well as being smaller than the signage identify the type of business. Very pleased with the cleanly appearance, inside and outside. With the wave of the hand, the door opens to not only make life easier for those with disabilities, but all customers carrying in their laundry. This feature is spectacular during Covid-19! The upside for everyone is that the machines are clean with a variety of sizes. The downside FOR ME, was the spin cycle didn't remove as much water AS I PREFER. Some may appreciate this since the wrinkles are reduced. (Maybe someone could manufacturer a machine and add a setting for this preference?) Always grateful for a clean restroom - this one was not only clean, but pretty. Disappointed with a ceiling tile being open and the cold air draft. Grateful for the attendance's efforts and her guidance.