Crystal gave me a very quick turn around to tailor my dress shirt. She tailored my seams and now my…read moreshirt fits way better!

I have taken a couple of designer gown to Crystals for alterations and they do an OUTSTANDING job…read more Love this place and quick turnaround with amazing detail. Cannot recommend this place enough. Thank you!!

I don't visit the cleaners often anymore, as I no longer work in corporate America, but I do love…read morethat they're here and available. I found Discount Cleaners to be efficient and professional. I searched Yelp (duh) and submitted an online quote on 2 separate occasions for sewing repairs for my favorite wool winter coat and little black dress that required many stitching tears. They were prompt and thorough with their responses which was greatly appreciated. I would have moved on, if that wasn't the case. The owner and staff who work here were very pleasant at both drop off and pick up. The turnaround was as stated and my pieces looked as good as new. Pricing was higher than I wished to pay, but the service is so amazing and hassle-free that I'm convinced I honestly got what I paid for. I highly recommend them if they're near you. As long as I'm living around these parts, they'll be my go-to for any special cleanings or repairs.

DO NOT USE THIS DRY CLEANER. I am absolutely disgusted by my experience and would not trust this…read morebusiness to clean anything that touches my body. I specifically drove from Southlake to Irving because the owner, Ahmad Farzana, quoted me $16.99 each to clean four double-lined Pottery Barn curtain panels. Every cleaner nearby wanted over $40 per panel, so I thought I had found a great deal. Instead, I wasted my time, gas, and approximately $75 for curtains that, based on the condition in which they were returned to me, were not cleaned AT ALL. I waited five days, drove all the way back to Irving to pick them up, brought them home, removed the plastic, and was honestly in complete shock. THEY WERE STILL DIRTY, DUSTY, AND COVERED IN PET HAIR (I don't have pets) AND OTHER DEBRIS. Even more disgusting, there were dark human hairs on them that were not mine most likely from laying on their dirty floors. They appeared as though they had simply been pressed, put back on hangers, covered in dry-cleaning plastic, and handed back to me. I immediately called the owner and requested a refund. He insisted that he had personally cleaned them and told me I was welcome to bring them back. Absolutely not. I already drove approximately 40 minutes each way TWICE and went five days without curtains in my living room. Why would I make another 80-minute round trip, wait again, and trust the same business to redo a service when I have no confidence was performed the first time? I then sent the owner photos and videos documenting exactly how the curtains were returned to me. His response was that I should have told him beforehand that there were "stains." I'm sorry--isn't removing dirt and stains literally the purpose of professional cleaning? And these supposed "stains" included a few marks from WASHABLE Crayola marker from my toddler. I sprayed Dawn dish soap on one of the marks at home and it disappeared immediately. (See video). But forget the washable marker for a minute. Explain the dust, dirt, pet hair, human hair and debris that were still on curtains I had just paid a professional cleaner to clean. That is what disgusts me the most. If a business advertises unusually inexpensive dry-cleaning prices, customers should still be able to expect that their belongings are actually being CLEANED. Pressing something, putting it on a hanger and wrapping it in plastic does not make a dirty item clean. I have photos, videos, my receipt and my communications with the owner documenting this entire experience, including the condition in which the curtains were returned. I will be submitting a formal consumer complaint to the Texas Attorney General's Consumer Protection Division regarding the service I paid for and the condition in which my belongings were returned. I will also be contacting the Texas Commission on Environmental Quality (TCEQ) Dry Cleaner Registration Program to verify that this location is properly registered and operating in compliance with Texas requirements applicable to dry-cleaning facilities. BUYER BEWARE. Based on my experience, I would NEVER bring a shirt, dress, bedding, curtains, or anything else here--especially something that touches my skin. If four curtain panels can come back from a professional cleaner still dirty, dusty and covered in unknown hair, I have absolutely no confidence in the cleanliness of anything coming out of this establishment. I drove out of my way because the price seemed like a great deal. It wasn't. Cheap dry cleaning isn't a bargain if your belongings come back dirty. I would gladly have paid the $40+ per panel somewhere else had I known this would be the result. I strongly recommend taking your belongings--and your money--somewhere else.

Very easy process, communication well, nice office and nice people . Recommend if you can't ship…read morepackages out early in the day.

I have been a loyal customer for many many years. I have always experienced superior service…read more They are extremely professional and I am always satisfied with my dry cleaning results. I would recommend them for your dry cleaning needs.

I have been going to this cleaners for a year now and they are byfar the most consistent. I use the…read moredrive-thru and most times its the small latina women or the young african american male that helps and they are wonderful. The customer service is top notch and would recommend them to EVERYBODY!!

Worse dry cleaning service ever my clothes were even more dirty than when I dropped off and the…read morestaff member was soo rude when I brought it to his attention. Never going back there You go there at your own risk..

If your looking to get your clothes dry cleaned or pressed the same day this is the place! They…read morealso offer alteration services and the lady is absolutely amazing and so nice. They are not pricey I believe dress pants alterations are only $10 and that's a bargain now a days specially for the quality service she does. They have a drive thru and you can drop off and pick up the same day. Depending on the time tho. The lady's in the front desk are really nice and professional, you get greeted as you enter and the place is clean and has a welcoming feeling. There's plenty of parking, it's located in the busy intersection corner of Collins and mayfield.

I have been a customer for about 5 years at minimum. Staff was always very nice and the prices were…read morereasonable until this past week. I dropped of 8 pieces for alterations and 2 blazers to be dry cleaned. I returned 1 week later and a lady whom I've never seen before brings the blazers to the window and states my total is $19.07. I had my ticket in my hand it price was just above $18 dollars, okay no biggie at the time - just a few cents off. My alternations were not ready, so I had to return on Tuesday. Tuesday, June 15th I returned to pick up my alterations and my daughter's. I had my ticket in hand with a total price of $153 for my stuff. The guy rings me up at $190. I asked why was I paying $190 and he stated that "it was the price". That's not a reason, because the price is on the ticket I was given when I dropped everything off. Questioned him again and he stated oh they still have you dry cleaning included, I'll refund you $18. She charged me $19.07 on Saturday for the blazers and my alteration ticket CLEARLY states $153, so I am still being over charged $20. At this point I'm exhausted from traffic and work I want to go home and I wasn't willing to leave my items. Now, I give them my daughters number for her items and she jumped from $86 to $114 in price. As soon as I got home, I tried everything on and two of the dresses are ruined. The alteration lady just made a LAZY seam across the middle both of my sleeves that previously did not have seams in them. She pulled my green dress forward to take the shoulders up, now the zipper meets the bend of my neck. Just horrible work. I called them complained and was told to bring the dresses back. I asked if the place was under new ownership and the guy stated it was. After thinking things over, I'm not taking the dresses back - I will just NEVER go back. The new owners should have honored the prices on the clothes when they took over. They can do whatever they after that but to change prices after the service was completed under the previous owner is bad business. Unfortunately BEST CLEANERS, you lost two valuable customers.

I love this place. Their pricing is more than reasonable, the customer service, especially Mario,…read morehas always been amazing, and they are incredibly fast. I would get my uniform for school dry cleaned and I was never disappointed. I drop off my clothes and they often have my clothes cleaned within just a day.

They were really good for a lot times but one time They put…read morea double crease in my suit pants. I got it fixed at the retailer I bought it. Took it back and they did it again. And this time it was shrunken. Had to find another cleaners after that.

If I could give this business a lower rating, I would…read more I've had a few issues with them over the years, but this latest experience was the last straw. I picked up approximately $100 worth of dry cleaning, several shirts and pants. A couple of days later, I received a voicemail from one of their employees explaining that they had accidentally given me another customer's shirt and had given my shirt to someone else. They asked me to bring the shirt back. I didn't make a big deal out of it because mistakes happen. A few days later, I returned the shirt, expecting to get mine back. Instead, I was told the other customer had not returned my shirt yet. That was four months ago. Since then, I have stopped by multiple times asking about my shirt. Every time, the employees tell me I need to speak with the manager. The problem is the manager is never there. I have left my phone number numerous times and asked for a callback. Not once has the manager contacted me. At this point, I'm simply out a shirt because of a mistake they made, and nobody seems willing to take responsibility for it. I'm not asking for anything unreasonable. Either return my shirt or reimburse me for it. Ignoring the issue for four months is unacceptable. The most frustrating part isn't even the missing shirt. It's the complete lack of customer service, accountability, and follow-through. I would not recommend this business to anyone.

My daughter's school uniform shirt was lost by this business. I notified the staff and was told 5…read moreconsecutive times that the manager was at another location each time I requested to speak with the manager but I will get a call. 3 plus weeks later and call received. Needless to say this business doesn't their customers especially the loyal ones. I'm annoyed by this business lack of professionalism. A matter of fact I'm even more annoyed to learn after reading other reviews to discover that my complaint isn unique to me because others have recorded the same or similar complaints.

Helpful staff. Clean location. Many different sizes of machines to meet your needs…read more Trying soon: laundry by weight and dry cleaning on site.

My 4th time here it's the cleanest laundry mat I've been to the place is kept so clean the ladies…read moreworking there are friendly and helpful tons of sitting place to charge your phones small store with lots laundry supplies clean bathroom and vending machines