The office staff is always nice, but Over the past few years the grounds and service/ maintenance…read moredepartments have decreased. Yard not mowed on a regular basis, weeds and dead bushes. Have requested maintenance many times before they actually get there to fix the issues.

Am the pest control guy my name is Giovanni and am at this place twice a month doing the service…read moreevery time I do the service I check in with Lucia she is wonderful really polite really help full I always look forward to servicing this place .

First, I don't even know where to begin about these apartments. Truly loved my experience of 27mths…read moreliving there. Even though in the beginning the office was a revolving door. Until, Stephanie came along setting the trend being Phenomenal.She is very professional and caring. Her actions line up with her beautiful Spirit. Prompt and will get the job done. Not to mention she is very respectful, kind, considerate it is not enough words in the dictionary to describe her. I would tell anyone to try Hunter's Creek beyond a shout of doubt. I left only to start fresh from my past nothing to do with anyone at the property. I would return without any questions loved the atmosphere floorplan, etc. Next, Kennedy is remarkable as well such a beautiful Spirit, respectful, kind , thoughtful, and prompt on handling business also. Not enough words to describe these two. If looking for a place check them out for sure. I guarantee you will not be disappointed. Lastly, the maintenance supervisor is Awesome, beautiful soul. Already missed being there. I pray God continue to use them as his servants because he chose great when he picked all three of them!!!!! Thank all of you for being wonderful and always there to help me along my journey. Have a blessed and wonderful day. Ms. A Scott 5102

The apartment layouts and the inside is really pretty and appealing AND the fact that it is a small…read moreapartment complex is great!!! I am used to elevators, not a fan of the stairs, especially since my dog is elderly. The walls are thin, you can hear everything. I recv'd a complaint that my neighbor hears me closing my cabinets, putting away my dishes and my dog playing with his toys late at night...LOL...My dog is blind and has no toys first of all, second, if you have an issue with me closing my cabinet doors and me putting away my dishes then the problem is you, but the walls are thin. They have new management every couple of months it seems. I have never went down to the office and found the same staff from manager to leasing guys, never. They barely return calls or emails now, they used to with last mgmt and staff. The are not customer service friendly nor welcoming and don't care. I stayed at my last to apartments over 4yrs because they had such great staffs and community friendly and genuinely cared about their tenants. I will definitely be moving out when my lease is up here soon...it can't come any faster. My packages get stolen weekly because they delivery people leave out packages out for anyone to take and the mailroom door is NOT locked. The gates work when they want to, so open a lot of times for anyone to come in and out. Fobs work when they want to. Maintenance are great and prompt! They have so many hidden fees that you need to watch out! Make sure if you move here you read the lease page by page there is a hidden monthly fee in there that I wasn't aware of because they have you sign everything online and not in the office. This way they hold you responsible for them not being forth-coming and transparent. Luckily, I found it 2mos, after reading my lease to find out about transferring. I immediately called the company they had been charging me. I am positive no one probably knows about this charge. They also charge you for cable/internet ($75 or 80/mo). I still haven't used my cable and I have been here over a year. I asked if I have to use the service and they said yes. The don't provide for light bulbs, I think they will provide one free one - LOL. Hence, I have not called about the one out since like 4mos ago. I don't know about parking issues because I work from home and when I go out my friends pick me up. Again maintenance are some of the best! I would not recommend IF you are wanting a leasing staff that cares and wants you to stay. People move out all the time and they too say they couldn't wait. They lock you in a lengthy lease, which is why I am STILL here. :(... If the staff wasn't so ...I would think a bit longer and might've renewed, but I will NOT give my money to anyone that doesn't lookout for my best.

The Roxton Apartments is a great place to live and raise a family and the staff here is great !…read moreMs.Vicki and Ms Ashley in the office are awesome duo ! The grounds are clean always the maintenance keeps the trash & clutter from around the dumpster ! And tht says a lot too me about the complex ! Thnks For having me here Sincerely Tara LaCour

When I moved in 5 years ago it seemed very nice & Lauren, the assistant manager, was very nice &…read morehelpful. While doing the walk thru I asked about needing to fill out a move in form for damages. She said if I wanted to but stated the only 3 things we found were normal wear & tear items & I couldn't be charged for them later, those items being rust on the bottom of the tub, a discolored guest bathroom sink, & old discolored stove drip pans. I asked about roach problems (I don't do bugs) & she reassured there wasn't any, which was true by all appearance, only to find out about 3 years later by a couple staff members that my apartment had been over run with them before they cleaned up for my walk thru. Fortunately, the only times I saw them was after they sprayed units next to mine, then I'd find an occasional slow moving or dead one. What I didn't realize until my first night trying to sleep was how loud it was from 288 traffic. I got a lot of sound proofing foam for my window, which helped just a little, but I had to use a couple fans for white noise to cover up the traffic noise. I can't use earplugs due to my tinnitus. About 3 to 4 months later a vertical slat broke out of the blue, & I noticed it had been previously broken but someone had taped then stapled the top broken top part then hung it back up. I also noted then that it was missing the far end vertical slat, so because I hadn't found those and put them on a move in form, I was responsible. I would never have thought to have checked the top of the vertical blinds, yet Lauren saw it & said I would still need to pay for the replacements. The neighbors for the most part were nice but kept to themselves. Only a couple problems with noise from one above. The complex was usually quiet except some kids playing, but that didn't bother me. Once I heard a slight noise at the door, then saw someone slowly turning the handle down then slowly back up, then a kid in dark clothes run past my window view down the sidewalk. After a min I opened the door but didn't see anyone, leaving me shaken. I went right over to the on-site care taker & told him, but there wasn't more I could do since I didn't get a good look at who did it. It appeared they were quietly checking to see if the door was unlocked. No outside cameras allowed here. The other problems I've had is when it rained hard hitting the door it would leak water into the apartment, no good sealant around the door so cold or hot depending on the season, workorders were usually pretty timely except a couple were a few months. As of the time I moved out the kitchen sink sprayer hadn't worked for months & still mold in the AC unit they wouldn't fix. There's also a very high turnover in office staff, 6 different managers and assistant managers so far this year. ××Now for the move out, which is mostly why I'm only giving them 2 stars. Everything was clean except the stove pans which I overlooked, in part because I rarely used the stove & the guest bath & sink were cleaned TWICE. I did it, then when my son came over to help with move out cleanup, while I was mopping a room, he cleaned the guest bath again after seeing the tub rust and discolored sink. I had always used a tub mat when bathing because of the rust & some parts were slippery. So I called once asking to speak to the manager about getting my refund back, being told by the assistant manager that she would leave a message for the new manager to call me back, which never happened. They also got a new AI answering service, so now you're lucky to speak to anyone w/o going there in person, which I can't because I no longer have a car because they went up so much on rent. After many attempts to contact, I received partial deposit reimbursement, discounting the tub, the sink, the washing machine, a couple blind slats, a "stained microwave" & for cleaning stove pans & a , cupboards they say were dirty, which weren't, & I have video taping for proof. I've checked & all but the slats & stove pans are normal wear & tear, & they can't charge me more than the $13 replacements value for the drip pans. I will report this to HUD. For anyone with doubt, I've made MANY reviews and I'm always fair. You can look it up.

Want to stay in a place that feels like home? This is the place. Great staff and maintenance crew…read moreshoes up quick. Very well managed. . Thank you guys for being so hospitable. Will miss you all.

This is an awesome place to live. Everyone is nice and it stays pretty quiet around here. The…read moreoffice staff (Kim & Tammie) are very helpful as well.

With Denton being a college town its hard to find nice and affordable apartments. Although this…read morelocation is definitely upscale compared to a lot of complexes around here it is worth it. The office is extremely nice, maintenance is friendly and responsive, and the community is great as well. Here are some key points: - Extremely pet friendly, dog areas everywhere with baggies to keep the grass clean. - Always holding community events, its a very active and engaging community - Very nice layouts, elevators on each side of both building for accessibility. - Location! Nearby 288 without being right on the busy road. A lot of stores nearby and the mall just down the way, also Buc-ees!

I would give them ZERO stars if I could…read more I originally gave this complex 5 stars when I first moved in 4 years ago. I have never paid my rent late, never caused them any kind of grief, and have kept my apartment in pristine condition. I moved 3 months ago because my job transferred me to a different State. I have faithful paid rent to this leasing office and I have paid for the roof over my head in the new State I moved to because 1851 Brinker Apartments would not let me off my lease. I call to set up a walkthrough for the 31st of March - as I will be flying back to Texas just for this walkthrough and to turn in my keys. Turns out they don't have time to meet with me. After all this time I don't even deserve 5 minutes of their time to do a walkthrough. So I am flying back to Texas - doing my own walkthrough with a friend, colleague, and neighbor, videotaping the walkthrough, and dropping off their precious keys. Management at 1851 Brinker Apartments should be ashamed of themselves for treating an exemplary resident like this. I am HAPPY to never have to return to this place again. They have no sense of customer service.

I have never lived in your complex so that part I cannot speak on. However, I live in the houses…read morebehind you. I have complained several times about the trees hanging over and leaning on my fence. In the fall, the trees shed leaves which drop into my pool. I have come over and complained to the manager and was advised to provide pictures which I did. I never heard anything back for management. When I walk in the office, I was advised to cut the trees myself, which cost hundreds of dollars not to mention I could be responsible if they are damaged when cut. The trees are owned by the apartments and are their responsibility to manage and maintain.

New ownership of the complex that began in April/May of 2024…read more Things have slowly gone down hill within the complex, starting with the appearance of the property. Trash everywhere, dog waste containers are over filled and falling to the ground, pet waste bags are no longer provided (pet owners pay $20 a month and bags were provided at the container sites with the previous Corp) Window shutters on the buildings are either falling off or blowing in the wind, many of the Garage doors are in terrible shape and some not operational. Children are allowed to run wild and destroy property (previous owner rules were parents needed to be with their kids when outside and there were fewer issues with that rule) The apts. are 20 years old and are in need of updating and this includes the appliances. Drip pans for the stoves are as old as the stove itself, but a resident must pay for new ones, same for the window blinds that are melting from the heat of the sun after many years. Rent increases, but no updating with that increase. Parking is a joke and towing is big money here. Maintenance does the best they can with what they're given to work with, but it's usually the cheapest repair as possible. I have lived here for many years and its sad and frustrating to see what's happened here since the change over 8 months ago and would no longer recommend this complex to prospective tenants.

The first year we lived here was good. Then Marc Nunez became manager and everything changed…read more As far as amenities go, the gym equipment was always broken and the pool always dirty and unusable. Personally, the a/c in our unit was broken for MONTHS during summer, with our apartment reaching 90°F INSIDE, with no accommodation given, and the maintenance people said "the a/c units aren't big enough to cool these apartments". Our unit was also infested with bugs. They came an "treated" for pest control multiple times, yet we were constantly swarmed and our bug catchers were always full. On top of all this, our vehicle was stolen from the property, while parked directly in front of the leasing office. There are zero security measures in place here. We informed the staff of the theft and were met with no concern and jokes made to our faces. I attempted to post in the community chat about the theft for awareness or information, but was declined by Marc Nunez (the manager) as to not "spread any concern around the community". Since then, I have known of at least 2 other vehicle thefts, which proves they have done nothing about their security measures. If you live here, you should be concerned. Your leasing manager and staff do not care about you, and do not even meet the bare minimum expectations of an apartment complex.

We lived here for 2 years and the staff is just not great. The building also regularly had issues…read morewith roaches that would come through the walls and also are in the hallways. There are other better options out there for this price.

So after about a year of residing here, I'd decided to update my review. The complex has…read moresignificantly improved in the last few months. They repainted the exterior, and have always been on top of maintenance. The office is very attentive to all request and my questions. Although some crazy stuff happened earlier in the year, i.e (gunshot fired from a nearby building, a fight in the parking lot where cops were called), it's gotten quiet and comfortable over time. I believe it's due to the crazies moving out honestly. My only complaint now is my next door neighbor constantly playing loud music. Their bass goes through the walls, but it's got to the point where I'm used to it. It's not incredibly loud, but still... on the good side, at least they don't bass past hours. We've talked to them in the past, and they've politely turned down their music. About pests, there were pest problems when we initially moved in. Roaches or water bugs mostly. However, they maintained the pest control so I hardly see them buggers anymore. I saw a baby one the other day, but it's not an infestation. You will see bugs occasionally in any house or apartment. Overall, I am pleased with Ashleye Village.

Had issue with ac drip pan backing up.. facilities was here and had problem fixed within an hour…read more Good maintenance response.

My husband and I lived here for three years and absolutely loved our time here. It's in an amazing…read morelocation that's extremely walkable. We walked to the square, restaurants, bars, etc, and got to enjoy the park that's right across the street. Any issues we ever had were resolved by Cody as quickly as possible. Most apartments are difficult to live in since the office staff doesn't care to know who you are. Cody knew both of us by name and always made us feel so welcome at this complex. To top it off, it's extremely affordable for the prime location it's in. By far the best apartment I've lived in and would definitely recommend any of my friends to live here!

Nothing's perfect, but as far as apartment rental this is about as good as it gets…read more Paying 650 rent for 650sf. Pro: -One text message to Cody and it's fixed the next day. Had issues with leaky faucet and stove burners going out on separate occasions. -Apartments and the grounds are clean. Red brick construction contributes to a upscale feel. -Application process was smooth. One call, a few text messages then sign a lease. This was a time where all the other complexes waffled with maybes and made our move more difficult even though we had enough money to pay the entire lease up front. This place took the opportunity to deal with us as people looking for a place to live and not some stack of employment and bank account verifications. -Small Washer/Dryer in unit. I despise going out for laundry day, and this amenity is worth 50/month to me at least. -External storage spaces on site help get the best use out of the 650sf apartment. -1.5 bathrooms in 650sf is a ridiculous amount, but it adds to a decadent feel. Con: -There is a train and it crosses the tracks at Frame St so it makes all the usual train sounds and no time of night is immune. -The triangle of space between Bell and Mingo is a bit slim on access. Between the speed trap near TWU on Bell and not a single pedestrian crosswalk to get to downtown Denton it adds a bit of oomph to not get out. If they plowed over those apartments one block west and put Bellmere there it would be perfect. Notes: -There is no longer an on-site manager (not sure if the website reflects this yet). But seriously, five stars. Every other place I've been has some surprise glaring flaw such as flooding, people breaking into your stuff, shootings, being condemned, etc. This one manages to be just an apartment that works as advertised. If they could make the train go away and shut down Bell street so all the traffic goes along Mingo it would get the proverbial sixth star.