West Chester Heating& Air Conditioning did a great job. They also had the best price. I had done…read morebusiness with a company who I won't name that my loyalty didn't mean anything to them. Thanks Jeff keep up the good work.

Call Jeff or Jordan . I had them come out to look over my HVAC system before the summer heat…read morestarts. Prices are very reasonable. I didn't need any major work , just check the system out, Add a little coolant and clean the compressor.

I was referred to Sam through friends. He was very responsive and came the next morning to look at…read moremy furnace. He changed my filter and was able to identify it could be two things. He checked and was able to see the problem immediately. He got the furnace to work temporarily and came back after the part came in and fixed it in 30 minutes. His service fee was very reasonable and the repair as well. He was so friendly and patient with me. He was very responsive via text on when he would arrive. I have a very OLD furnace so he did provide me with both a quote to repair and to replace the furnace but he never pushed or pressured me to replace. When I do replace the furnace I will definitely call him. I have set up a reminder to have him come back in the spring to check my AC unit before summer. I have already recommended him to someone else and would highly recommend him.

I first contacted Sam through a friends strong recommendation. He replied quickly via text. We set…read moreup a time for him to stop by our home to look at our HVAC unit. He was punctual, explained what was going on with our AC. Sam explained what to do and how to take care of the system moving forward. He's the first contractor who has replied and arrived on time in a long time. I recently needed a plumber and reached back out to Sam for a name. Trust goes a long way. I will be contacting him again for a future repair or install for our home HVAC system. I would rather support a local business than a chain. In the long run local is usually better.

They went above and beyond in providing exceptional service. They quickly identified and fixed a…read moresignificant plumbing issue. They provided a detailed description of what was needed and how it was corrected. This allowed me to be fully reimbursed by the builder who caused the problem,

I would was pleased that Pembroke Plumbing could provide their service in the time frame needed…read more The two workers were courteous and completed the work within an hour. My only disappointment was the higher than expected price.

I have no complaints about their initial installation of my system, that's why I did in fact, give…read morethem one star. However, after allowing HoehnContracting to service my system I noticed the system had stopped running, and I had asked Paul to look at the system because it was not running! Paul took it upon himself to replace my $89 timer box with one of his choosing, and without my consent, and after which, he lied to me about the cost of the timer and told me it was $425 ! When in fact, it only cost $224 ... along with a service charge fee of $125 if that wasn't bad enough when I told him that he could have replaced it with an $89 timer, and that I did not want that timer for $425, he said he would take his timer back, but in doing so, he took all of the wiring for my timer, that was originally there and hardwired from the house, he now has it cut off at the bottom of the tank with a female plug and nothing from that point to the surface where the timer box is! He then left with his new timer in hand and the wiring for my system ! That wiring, was there before he decided to take it upon himself to do anything without my permission or consent The sad thing is, I had this done for my stepdaughter who is a single mother of two teenage boys and struggling to make ends meet, and now, with Paul taking the wiring, I am unable to put the $89 timer in to make her system operational. The only thing Paul chose to do was have his employee bring back a decrepit old rotted wire and dropped it on the ground and pretty much said here you go do it yourself. Even if the cord were long enough to reach the bottom, which it was not, it was far too decrepit to risk a fire just because someone got mad that they didn't make an extra $200 off of a 100% mark up , and then lie about it! Now I should mention that the system is a good six / eight feet underground! i'm in my 60s and completely disabled, and he expects me to crawl down in that hole and fix what he tore up A police report has been filed and I am awaiting that report for further action!

We have a Jet septic system that began leaking after a patch repair was attempted and failed two…read moreyears later it was determined the seal between the top and bottom sections of the cast concrete had failed because the top section had shifted. Trying to find someone who had done this type of repair work in Hamilton County was not easy. Luckily I found Paul Hoehn and he explained what needed to be done, that he had done it before, and while it would not be cheap the system would be able to be saved. What a relief. The location of the system was on a hill and not easily accessible. Paul planned out the correct equipment to complete the project quickly and safely. Paul made sure we were without septic service for the shortest amount of time(probably 5 hours) during the repair. He was in constant communication with us. Providing pictures as the job progressed. It took about 3 days from start to finish, be we are so happy to have a fully functioning system again. Paul and Scott were both very respectful of our situation and worked to get us back in service quickly. I'm sure this repair will last for many years. If you have an issue with a septic system give them a call. We can not say how happy we are that we did.

My wife found water on the basement floor, and we didn't know where it came from. I called a…read morecompetitor, and they said they could be there Monday. I called Eric Schneider Plumbing, and they said they could be there after their next appointment. They looked, and immediately saw the problem. They had stopped at the store on the way to get parts. I will use them next time.

Let me start by saying that I have worked with Robinson Heating and Cooling for over forty years,…read morefor needs at my office and home. They also installed HVAC when I built a house. In 1986, Stuart Robinson came out on a cold January night. He got the emergency heat running until they could replace the unit. I have never had any issues or problems in the past. Recently, Jason came out for the annual Fall service. With his camera he located a crack (not a good thing in the heat exchanger) on the video. The initial reaction was to replace the furnace. So we had another bid and he inspected and he failed to find a crack in the heat exchanger. Obviously we were confused at this point. So we hired a third service company to evaluate the unit. Again they came back with a diagnosis of "no crack". I did not know what to do. Nate Robinson (Nate is a licensed Mechanical engineer. Not many service companies have such expertise.) volunteered to come out with the service technician and replace the heat exchanger. I was shown TWO cracks. I apologized immediately for casting doubt. TWO heat and air companies missed TWO cracks. Do not doubt Robinson Heat and Air. Call them You and your family and pets lives may depend on it. They put personal care first, while being right.

I don't normally do this, but I wanted to share a local business experience with Robinson Heating &…read moreAir Conditioning, Inc. in Middletown. My mom is an elderly woman that lives alone and is disabled and has been without heating for a week. Robinson not only charged her a 95 dollar service fee, which okay I completely understand for coming out. Hooked up a new thermostat which are typically builders series junk, showed her that the heat was now working. Then told her it would be FOUR HUNDRED DOLLARS TO INSTALL. The irony it was already installed, when she said that was outrageous he uninstalled it and left. No heat, in December for an elderly disabled member of the community who has spent who whole life doing incredible things locally for those in need. This is the most ridiculous thing I've ever head and I've worked in the home improvement industry for 10 years. Middletown you have a choice of which small business you choose, Robinson heating and air does not care about their customers nor community. The icing on the cake was I spoke with whichever supervisor was on duty WHICH NEVER RETURNED MY CALL, and he told me a completely different price (300) and then basically said screw off and hung up. The two prices aren't even the same!

We couldn't be more pleased with Master Plumber Bruce Hardy! He got a lot done in a short amount of…read moretime and all by himself. He's very thorough and showed and explained things before and after he worked on something. And he cleaned up so well after he finished, that we couldn't even tell that he was here except that everything was fixed and actually cleaner than before he started working. LOL! He also made us aware that our water heater is too big to take through the doorway if it ever needs to be replaced, and that a wall would have to come down to get it out. It's something a contractor did 10 years ago when he constructed a kitchen near it and didn't consider the water heater size that he was closing in. Because of Bruce, we are preparing ahead of a possible water heater outage and demolition emergency to get the wall knocked out and rebuilt. Thank you, Bruce, for everything! You're amazing!

Amazing Quality. Great Customer Service I will use Hardy…read morePlumbing from now on for all my plumbing needs . Very fair price. Put in a water heater and did an outstanding job. I would recommend him highly

Dealing with the folks at Zimmer Heating was like a breath of fresh air. A service technician that…read morewas on time, knowledgeable and able to solve the problem at a reasonable price. It just doesn't get any better than that.

Fantastic experience, everything was done perfectly, Dan came out and gave us a quote, we had a…read morecarrier unit previously that lasted 32 years so even though it was a bit more expensive we saw the value and went with the affinity unit. the install was perfect, follow up has been flawless. Great experience in every aspect. Thank you Zimmer! Jeff & Sheila