They gave me a call and let me know not only that they do not supply the service I was requesting but they referred me to another company. Thank you for the excellent Customer Service, which is difficult to find these days. James read more

Chris and his team were fantastic to work with. We originally got our estimate and walk through with Chris on our attic issues in the fall, took some time to sort out how we wanted to go about the needed repairs, and finally scheduled with his team in February. The communication throughout was great, and they took their time explaining the process and the why behind all the steps they would take. Harrison and the team took fantastic care of our home during the repair and install day. Covering the floor with paper, cleaning up (including mopping) their way out, and thorough documentation of their work. Highly recommend Dr. Energy Savers for any insulation project read more

If I could rate this company higher, I would! A year ago, I had several companies come out to help fix the extreme cold happening on the 1st floor of our 1929 built brick and concrete structure home. I was a bit frustrated because they were offering cookie cutter solutions/services without really identifying the issue(s) causing the extreme cold. I called Dr Energy Service (DES) and was fortunate to have the owner, Chris Shepard come out and provide an energy audit. As you can imagine with the age of our home, he discovered there is no insulation in the walls, ceilings of the 1st floor and to make matters worse, our furnace is located in the attic, which means the solution must push heat down to the lower level! This is a unique situation which called for unconventional solutions. Chris listened, educated , and offered budget friendly options, including those that did NOT use their services. He was a man of integrity, patience, and knowledge. We were very cold, and he could have taken advantage of the situation and sold us all kinds of services; but he didn't! That spoke volumes and this year I called him back and together we determined a plan of action to warm our home. On 12/31, the crew (Jordan, Tyler, Cameron, Brayden, and Jake) came out to perform the work. The guys were punctual (8:15am), professional, courteous, and worked non stop the get the work completed in a timely manner. They kept me in the loop of the work planned and a few minor changes to the plan, that often come with an older home. They cleaned up, actually left things cleaner than when they started (Don't judge me lol) I am extremely happy and I highly recommend DES and hopefully when you book your project(s), you will be lucky to have the awesome crew I had at your home. read more

Amazing experience. The fantastic customer service started with the free inspection, where they even fixed some energy inefficient things for free before giving an in-depth explanation about what would be best for the house. Extremely knowledgeable, great service, and even better pricing. We went with all suggested services for our house and it made such a huge difference! It's actually been cool on our second floor even when it has been really hot outside! read more

I'm still telling my friends and family about the incredible service I received from the guys who did my installation. The 4 guys who completed my job were incredibly polite, positive and respectful of my home. They did an incredible job of cleaning up on the job site!!! Am really living in 2023? This experience was what we used to receive from home service providers back in the 1970's when people took pride in the work and took exceptional care of the customers. Owner-Please take good care of these guys as they represent the company well! read more

Chris and team were amazing beginning to end. Took time to understand our needs, provided an accurate and fair quote, and set an agreed upon time. They were prompt, professional and clean! Above all, they solved our unique issues...high humidity, cold spots, and some attic critters. Money very well spent and I'm confident they financial results will come in reduced bills. Highly recommend!!! read more

DES just insulated our 1940s era Cape Cod in Cincinnati. They were professional, responsive, prompt and very knowledgeable throughout the process. The insulation job looks great and we love the storage deck that they built in our previously un-usable attic space. Would 100% recommend! read more

Dr. Energy Saver was extremely professional and efficient in their work. Our home office suffered from significant swings in temperature and humidity across seasons. Already from the work being performed we can tell that both have steadied considerably in the room. We had solicited multiple estimates for the project. We chose DES because their approach was very scientific and geared toward fixing the issue at the root of the problem. We were very pleased with the work and would most definitely recommend DES for others' home energy efficiency needs. read more

I'm incredibly thankful to Chris Shepard and DES for drastically improving my living situation. My home is drastically more comfortable, my energy bills are lower, and the value of my home has increased in a way that's more durable than a new appliance or a few new windows. As a relatively new homeowner, I also feel that I have a much better understanding of how conditioned air moves throughout my house and what to look for when examining the insulation/ductwork/etc in a future home. If you shop around like I did, you will find some lower quotes and different materials. But in my opinion, this is the only way to go if you want results, and if you want to work with a professional company that can guarantee quality service. My house is a 1940s Cape Cod, with a 2nd story that was unlivable in the summer/winter. With only one supply vent, no air return, and (more importantly) old useless fiberglass from its original construction, the temperature mimicked outdoor temps and allowed conditioned air from the lower level to escape as well. My energy bills were incredibly high, and the usable sq footage of the home was limited to the 1st floor. After I requested a quote, Chris walked me through the entire house, listened to my concerns, verified why I was having the problems, and explained every potential solution in detail. Within 24 hrs I had received a similarly detailed proposal outlining the work needed and the associated costs. Had I not moved forward with the proposal, I still probably would have come out ahead, as I basically got a free lesson on thermal envelopes and how air moves throughout a home. Luckily I did move forward, and they were able to schedule the service within only a few weeks (and right before winter hit). When Chris and the team showed up, they were friendly, professional, and they covered furniture where necessary to prevent a mess. All of the old fiberglass was replaced with spray foam behind the kneewalls/under the roof, and cellulose was dense-packed in the vaults/attic space where access prevented spray foam from being practical. They redirected the existing supply duct to create a 2nd vent, and added an air return to allow better temperature consistency/airflow in the summer months. They also added spray foam around the entire rim joist in the basement, and applied blown-in cellulose in the attic space above a back addition on the 1st story. Before and during the process, they took time to explain their progress and ask questions about my preferences (for example, how invasive to be when they needed to drill into drywall/wood paneling). When they were finished, they took the time to vacuum/mop all parts of the house they'd accessed. After a month or so, I contacted Chris again because the 2nd story was still a few degrees colder than what I'd expected. When he came out the 2nd time, he found and fixed the issue (an air leak behind my thermostat, which made the furnace turn off too quickly), which brought my satisfaction with the work from 90% to 100%. read more

All I can say is WOW. Dr. Energy Saver had such an incredibly professional and polite team from the very first phone call through bidding to the crew themselves. They explained in very clear detail what they were going to do and why, and it worked! We'd done some remodeling to our home that left our bedroom almost 90 degrees (we'd put a walk in closet into a previously unfinished attic space). After DES re-insulated the space, I am happy to say our bedroom is now ~70 degrees even on the hottest days! We were sleeping in our basement to get away from the heat and are thrilled to be back in our bedroom! THANK YOU! read more

We called Chris with DES out to help us with what a home inspector told us was mold and unvented bathroom fans. He was able to come out that same day to inspect the attic. We were prepared to pay whatever it took to resolve the issues and Chris knew that. However, he confirmed the fans were connected, he crawled back to where nobody has ever been before and inspected the area and said there was no mold. We tried to offer him money for his time, but he refused. If ever you are looking for an honest, professional and efficient insulation company, I highly recommend Chris and Dr. Energy Saver Cincinnati/Dayton!" read more

We had a hot third floor - we couldn't sleep! But the rest of the house was cool and even cold. Chris came to take a look - he went through the whole house closing returns and opening vents and WOW! we have a cool upstairs now. I think Chris is a genius! We had gotten an estimate for a whole new system for a huge amount but Chris made this one work!! Simply the best!! read more

Dr. Energy Saver was a pleasure to work with. Chris was very flexible in finding time to meet with us given our family's hectic schedule. Chris committed to providing results that would be effective and noticeable. Our furnace has been running a lot less since Dr. Energy Saver completed their work which equals direct savings for us on energy costs. Having these additional insulation systems installed was certainly worth the investment. Another unexpected benefit of the work provided was the elimination of our Japanese Beetle infestation. DES filled the cavities that were providing a home for these insects. We are eager to recommend DES to our friends and family that are interested in bringing down their energy costs and increasing comfortability in their homes. read more

Fantastic Value and Amazing Attention to Detail! DES recently performed extensive work at my home, and I couldn't be more satisfied. I selected them after receiving quotes from 9 other providers. They were not the least expensive, but they were certainly the best value. Chris did a tremendously thorough survey of the house before crafting a quote. Prior to his arrival, I prepared a somewhat esoteric list of details that I wanted to be addressed during the work. While Chris was looking over the property, he proposed a solution to each of the issues on my list before I even had a chance to mention them to him. His building science knowledge was superior to any of the other contractors, so it was an easy decision to select DES. The work was scheduled promptly, and Harrison's crew did a great job. They were a well-oiled machine, and the amount of work they accomplished in one day was nothing short of astounding. They put down plastic, swept, vacuumed, and wet-mopped when they were done. The very first night after the work was completed, the temperature differential between the first and second floor was substantially eliminated. The hot spots and cold spots were gone, and the overall comfort of the house was unmistakably improved. I can't wait to watch the long-term energy savings in the years to come. If anything has been bothering you about the energy efficiency of your house, do not hesitate to hire DES to take care of you! read more

My wife and I have had issues for years with a "drip" noise in our ductwork that would keep us both up at night. After having several HVAC professionals & plumbers out to take a look to no avail, Chris was able to trace the problem to a lack of insulation that allowed cold air to penetrate the house. He was able to seal up the problem areas and immediately the duct area and vent heated back up to normal levels and the popping sound decreased dramatically! I can't recommend Chris enough. He held true to his guarantee to fix the problem and waived his minimum charge after hearing about all the issues we've been facing. Thank you once again to Chris and the Dr. Energy Saver Cincinnati team. read more

My wife and I were so happy with Dr. Energy Services from our first insulation project that we had them back for another project! Chris and Harrison were extremely professional, polite, and knowledgeable about the entire process. We knew exactly what was happening as well as why from the beginning to the end of the project. The work area was thoroughly cleaned after the installation and everything looked great. They were all wearing M-95 masks, gloves, and shoe coverings before entering our home. This is the ONLY company we will work with for any service that they provide. Finally a company and people that you can trust! read more

Incredible! We bought a 70 year old home with poor insulation, terrible heating/cooling bills and pipes that would freeze. We also put an addition on the house and it made access to all areas of the attic complicated. We reached out to DES to help solve these problems. Chris was great to work with and came up with a great plan. He said if we had any issues moving forward to reach out to him. Recently we had to get up into our attic to explore the source of a water leak (not related to anything they did). We realized that our attic was not getting the proper airflow. We reached out to Chris and he remembered our job and quickly scheduled his team to come out and baffle the soffit vents. We highly recommend DES and if we ever have any insulation needs in the future, this will be the people we call. read more

I have a 3-br ranch with two of the rooms over our garage. These rooms have always been terribly cold in the winter, and after having our first child and making one of those rooms the nursery, my wife and I felt the need to get the house insulated. We first got a quote from a company that advertises a great amount about pumping your home's walls with injection foam, but the price was higher than we were comfortable with, and we decided to keep looking. I called DES, and Chris came out and proposed a personalized solution to insulate with cellulose above the garage ceiling/below the two cold rooms, as well as add cellulose to our attic to get it up to R49. The price wasn't low (though significantly lower than the other company's foam solution), but it was fair, and we decided to go with them. During installation, they ran into a problem where cellulose was finding its way into our return ducts in our basement. Turns out a previous owner of our house retro-fitted a boiler system and cut some corners when installing the furnace and ductwork, and there was zero ducting above the garage leading up to the bedrooms...messy situation! DES came up with a solution which required a lot of extra work on their part, blocking off and re-routing the returns in those bedrooms which allowed them to fully insulate the garage. The best part is they stuck to their original quote despite the extra work, saying that I purchased a solution from them, not just X amount of insulation. It hasn't even been two days and we've already noticed a difference comfort-wise in those rooms. We're keeping our house 2 degrees warmer and the furnace appears to running less than it did before (we'll see how the gas/electric bills are affected but I'd expect them to go down substantially). If looking at insulating your home, I would definitely recommend giving these guys an opportunity to quote a personalized solution for your home. read more

Great work!Very professional and quality work!Chris and Jason are excellent in what they do.Our attic installation helped soo much!No pipes freezing this winter, especially in this zero degree weather, and are bills are less,too,who don't want that!Highly would recommend 5h! read more

I had the pleasure to work with Chris Shepard and the Cincinnati Dr. Energy Saver crew for an insulation project on my 1960s two-story brick home. I had the usual problems; old insulating barely up to the tops of rafters, missing insulation above soffits and more air leaks than you could shake a stick at. As I was shopping around on the project, this team was by far the most knowledgeable on the subject and very honest in terms of what my attic needed. I had plenty of questions going in, and Chris had no problem sending over a number of updated proposals as I changed the scope of the project. After plenty of research, blown cellulose was a requirement after seeing its increased R-value over fiberglass, greater ability to stop air infiltration, better noise reduction and it won't make the attic a nightmare to go back into for future home maintenance. We ended up settling in on air sealing and an R60 depth of blown cellulose insulation. After getting a rough estimate on cost, I had Chris come out for a hands-on inspection to firm up the pricing. He was very friendly, respectful of my schedule and even brought some blinking balloons for the kids. He was able to identify some problem areas of the attic: leaking can lights, no insulation over my soffits, broken drywall exposing the top of my staircase and of course minimal insulation. My existing attic had an insulation level of R19 or less in most areas, so plenty of room for improvement. Since I was already doing some work inside the attic, I took on the air sealing with some advice from Chris, and I put the extra savings in the bump from R49 to R60. When our schedules aligned and the insulation day finally came, the process went very quickly. They insulated my attic hatch with 4" rigid foam, as well as built a corral around the opening for the deeper insulation. The crew doing the job kept the work area very clean, bagging the top of the attic opening during the process to limit the amount of dust falling back into the house. The insulation itself was blown very evenly throughout the attic to a depth of 18-20" with the target being 16-17" for R60. This gave some headroom for eventual settling, so the finished product is right on target. The crew placed measuring sticks throughout the entire attic, so it was easy to gauge that the job was done correctly and to spec. When the job was wrapped up the only insulation or dust that had come out of the attic that had to be cleaned up was no more than a small handful. The crew was very mindful of their mess and kept it to a minimum. With my kids bedroom doors near the attic opening, this was a relief. Best of all there was no smell associated with the new insulation in the house and you couldn't tell anything had taken place by the time it was all wrapped up. The end result easily speaks for itself. My soffits located in both bathrooms and above each tub, which had been previously cold to the touch, are the same temperature as the rest of my ceiling. The morning after the job had completed was one of the first where I had stepped into my bathroom and it didn't feel like an ice-box anymore. For an evening where the lows were already dipping into the low 30s this was great to see the work already paying off. In our house we keep the thermostat set to 70, and up to this point the first floor was 70, and the upstairs settled to 67-68F at night. The new normal is now 70-71 upstairs and 70 downstairs, with the furnace barely turning on overnight! Easily the best money I've spent on the house to date. read more

Chris and his crew were extremely professional and diligent. They had to return several times during some very cold weather to make sure that they had all the gaps sealed. Each time they came they were very timely and did a great job of cleaning up after their work was completed. Chris checked with me several times to make sure things were as they should be, even after the work had been completed. I would highly recommend them to anyone who wants to make sure you have the best solution for your insulation needs. On top of it all, they are nice people to work with. Mark Lancaster read more

We originally called due to raccoons in our attic. The owner completed the quote and walked me through all of our insulation options. He took multiple attic pictures to help explain everything and sent them to me for my insurance claim on the raccoon damage(which was paid). He even showed me the areas that needed better insulation with an infrared camera when pointing at the upstairs ceiling. We selected DESC from three quotes. We wanted the work completed ASAP and they were able to work us into their schedule within two weeks. They were on time on installation day and completed a removal/reinstall of the attic insulation in one day. We have already noticed a difference in our home and highly recommend their work. read more

I had researched a lot of information about how best to insulate a house. I had a few different quotes from companies and I was looking for key things for them to say. Basically they all said, "we'll just put in cellulose." The reason I went with Chris is for two reasons. First, he looks at this from an ecological aspect. Doing this is the best way to make your home "greener" thus saving on energy usage and pollution. Secondly, because he looks at every house as a snowflake where no two are alike. He inspected every part of my home and came up with a detailed plan that involved air sealing (the most important) then a combination of foam and cellulose. He was excellent to work with and extremely knowledgeable. His crew - especially Jason - were great to work with. Both gentleman have very high standards for themselves and want to make sure the customer is satisfied. I have no reservation recommending Chris and his company to anyone looking for improving their house. read more

We first came across Dr. Energy Saver Cincinnati through The Home Advisor website. The owner came to the house and listened as we discribed the drafts in our house. Cold air would blow through the outlets forcing us to have a space heater in some rooms even though the furnace was running. Chris, the owner, told us the attic was our problem and sent us three proposals. We elected to have all the old insulation removed and new added. Additionally, they sealed the attic before filling it with insulation. With our solar energy plus the new insulation, we have ZERO energy bills. That's right, we have not had an energy bill for the last two months. In fact, the electric company owes us money and our gas bill has not increased! Honestly, Dr. Energy Saver Cincinnati had a professional crew in our home when it fit our schedule. They worked hard, tidied up when they were done, and did a fabulous job. Nothing but raved reviews for them. AND their price was far better than any other company. We've referred our friends to them. read more

Our home was built in 1952 and it was drafty and uncomfortable. We researched insulation companies and found Dr. Energy Saver to be the most thorough and knowledgeable. They were able to present a comprehensive plan to ensure that our home would be more comfortable with a consistent temperature in every room and provide a guarantee that our energy bills will lower. Dr. Energy Saver was prompt, professional and polite. The owner followed up with us twice after his crew completed the work to make certain that we were pleased with the results. We can certainly feel the difference! Our home is now cozy and comfortable even in the basement and garage! I can't wait to see our next electric bill--how often does anyone say that?! If you are considering insulation companies, please call Dr. Energy Saver. This is the company that will make sure that your entire home is assessed and create an individualized plan to address your unique needs. read more

I just wanted everyone to know what a wonderful experience I had with Dr. Energy Saver. I live in a Cape Cod house built in 1930. It had absolutely no insulation anywhere and in the winter I really suffered. Chris from DES pointed out to me that by bringing the knee walls into conditioned space I could see a dramatic difference in the house and still leave the walls empty. It seemed to good to be true but he was right and the difference is amazing ! I no longer have to wear a hat, gloves, and coat inside the house or "defrost" clothes that were in a closet close to an outside wall. My quality of life has improved ten fold and the budget remains about the same. The DES employees were very courteous and professional as well. I can't say enough good things about this company. read more

My home is SO much better I don't event know what to say. In the 12 years my family and l have lived in this house it has never been comfortable in the winter or summer. There has always been a cold draft of some kind that you could actually feel on your face in the winter. Replacing all of the windows, putting blankets in front of the door jams and sealing off the fireplace barely even helped. One cold month in February 2014 our energy bill was a whooping $697 for keeping the house at 65º! I had actually given up on ever being comfortable in my home. And I had no budget left to do any more improvements for quite some time. Then a twist of fate... My attic got invaded by raccoons! About 7 of them. These creatures are noisy, annoying and experts on destruction. My entire attic was destroyed. Something had to be done immediately so I had the raccoons removed and began my journey to getting my attic re-insulated. I took this as an opportunity to get the job done right, not just replacing the insulation, but actually sealing up the attic and solving my energy problem while also fixing the critter invasion damages. I did a Google search and after spending several days and hours of research I stumbled onto Dr. Energy Saver on youtube. I knew this was the right solution to my problem. Chris Shepard came to my home and did his evaluation. VERY professional and knowledgeable. He had the perfect solution and was able to work within my budget! Now there is NO draft! I couldn't believe it. The doors do not have blankets on the floor sealing them off. There's no styrofoam covering the fireplace opening. Nothing. And there's no draft. The house is warm and comfortable. I couldn't be happier! Thank you so much for all of your help and extra effort that you put forward on my project! It really means a lot to me. You run one hell of a good business. read more

I am thrilled with the changes in my home since the install. I felt the difference before they were finished with half of the house. I no longer feel as if I have left a window open somewhere. The drafts are gone. The difference in the basement is just as dramatic. I mentioned I could see daylight out of several holes due to installs over the years. The recent snow stayed on my roof, hurray. That means my heat stayed in my house. I am glad I did this first thing after moving into my new home, rather than living with this cold and drafty place for years. Great investment. read more

We had a wonderful experience with Chris and team at Dr. Energy Saver. We had quite a bit of work done and it was completed in one day. There were 4 people that showed up the day scheduled and they went right to work. Not only did they arrive on time, but went above and beyond to get the job done. It had just snowed the night before and I didn't have time to shovel before they arrived. Jason, one of the crew members, took it upon himself to shovel my deck for me. I have a very energetic 14 month old black lab that everyone took the time to pet and make him feel comfortable so that I didn't have to crate him all day. They cleaned up when they job was done way more than I had expected them to. Truly, the customer service far exceeded my expectations! Chris checked in with us a couple of days after the work was completed to make sure we were happy with everything. We immediately noticed our furnace not working as much as before the work was completed and I'm very excited to see the difference in our electric bill now that we had the insulation added to our crawl space, rim joists, and attic. I would recommend this company to anyone!! You will work with professionals that really care about how they can help you and you will get your money's worth of craftsmanship and work. You cannot go wrong with DES! read more

We moved into our home in March 2016, our home was different temperatures not only on each floor but also within the same floors. Chris Shepard came to our home and did a thorough job going through it and taking pictures of things that we couldn't see in the attic. He went over each item on the estimate and let us know what the benefit would be to have it done. He let us know of some things that we could do on our own to save money if we needed. His crew was very friendly and professional. They found a few things that needed repaired when they removed the old insulation and let us know. Chris has followed up with us several times since the project has been completed to see how our home has been with the different weather changes we have had. I am happy to say that our home is the same temperature throughout, I would strongly recommend Dr. Energy to anyone needing insulation. read more