Horrible job. I moved all my stuff downstairs so they could clean and it looks exactly the same as it did before. Waste of money read more

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How do you clean a carpet without water? The young man came in with a spray bottle like the one I use to spray pesticide on my garden. He has a big clunky looking machine but I didn't see a tank for the dirty water. He idid6 rooms and was there for less than two hours. He only charged us for 5 rooms because he said he couldn't get "some stains" out. We knew the carpets were really dirty so we said ok. When I did a quick walk through I figured he had done what he could and rated him excellent because he was a really nice fellow. Then I got out my Hoover and started to work on the tough spots. But then I realized that my carpet cleaner was getting my whole carpet cleaner. The stains were still there but the carpet was obviously lighter where I had cleaned. We are on a time crunch to move and got the appointment to save us some time. But $250 later, we are up shampooing our carpets and pouring out buckets of black water. I could have done it myself and saved time and money. HORRIBLE EXPERIENCE. I have attached pictures. read more

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Expensive, fair job of cleaning carpets - I didn't see or smell a difference and they could not remove old stains or new ones. Made original appointment for carpet and upholstery cleaning. Tech confirmed night before via text. I confirmed back. He didn't show for my 9am appointment. Manager tried to help. Got a different tech who told a different story than manager about missing tech. Second tech arrived 6 hrs after my original appointment. He was not professional. And he could only do the carpets, not upholstery - only one person could do that and he was missing. I canceled future appointment for upholstery. Would not recommend. read more

Save yourself time and aggravation. Call someone else. I need my carpets cleaned. I made an appointment. They are definitely not cheap, but I liked their website and I thought I would get good results. First, he showed up an hour late. No apologies. Then, he was incredible condescending. The couch I wanted cleaned is twice the price I was quoted, because it's a sectional. Okay, great. I took that off the list of things to do. Then he "inspected" the rooms. Decided they were not the company I was looking for. He said they are great at maintenance. But to actually clean, they are not the ones. I said I saw the before and after pictures, and they looked great! He said those were only under the right circumstances. What right circumstances?!?!?! Seriously??? So yeah, he just left. So if you need your carpets actually cleaned, these are not the ones for you! I've attached pictures so you can see although my carpets do need to be cleaned (that's why I called them), they are nothing more than normal wear and tear. If they can't clean this, how can they call themselves carpet cleaners?? read more

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Fast friendly and went beyond what I expected for our THRASHED 3 dog houshold carpet! House smells great and carped is fluffy and soft again. Great price too! read more

We have one year old carpet. Scheduled for 4 and came at 4:30. Spent 20 minutes on a 20x20 room. The carpet looks worse after they came to clean. The smell was not fresh and clean either. me and no return calls! Money down the drain. Management did call and reimbursement our money also offered to come and redo! read more

Oxi Fresh Carpet Cleaning - Family room carpet - Carpet Cleaning Near Me

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On Saturday, November 21st, I tried to book an appointment through the website. It was showing Thursday, Nov 26th as the earliest date that I could get service. So I called the 800 #. The woman I spoke with confirmed that there were no sooner appointments available and that Thursday was the earliest. I replied, "Thursday is Thanksgiving; are they working on Thanksgiving?" And I was assured that they were. We went ahead and booked the appointment for Thursday at 10am. I received email confirmation of my appointment shortly after. Wednesday night we went crazy emptying rooms and moving furniture, vacuuming, and making sure WE were prepared for our appointment. I was hoping they would be in and out by noon since we were having company. Thursday we waited. By 11am, when we no one showed up and we hadn't received a phone call or text, I figured maybe the crew was stuck at a house before us. By noon I was livid and called both, the 800 # and the local 704#. Both numbers gave a pre recorded message about being CLOSED. Needless to say, we were royally screwed. Our carpets were not cleaned, our house was a mess, and we were out of time. Now, I could understand if the online calendar was not updated for the holiday, but I physically CALLED and verified, with a LIVE person who assured me our carpets could be cleaned that day! A $300+ job. Imagine how much more pissed I was to receive an email bright and early the next day, Cancelling my appointment from the day prior!!! read more

I can't say enough about how great our carpets look and the attention of detail Matthew gave cleaning them. This is our second year using them and looking forward to next year Ask for Matthew he won't disappoint! read more

Needed to get my mom's carpets cleaned in a pinch for the holidays and Oxi pulled through for me. The Tech, I believe her name was Libby? Was AWESOME. She was very professional, thorough and made me feel comfortable with a stranger being in the house. I will definitely ask for Libby the next time I need my carpets refreshed. Great job! read more

We recently lost our beloved senior pup to a massive stroke, so I definitely wanted to get our carpets cleaned from the frequent little accidents she was having, before our 1 year old granddaughter crawled and toddled around on our carpets. I was able to pick a time convenient to me, in a timely manner, and was very pleased with the results! Anthony was very professional, did an enzyme treatment to rid us of any odors we were nose-blind to, and got out every spot! I had heard stories that there might be a strong, lingering odor after carpet cleaning, but this was not the case for us!! I highly recommend Oxi Fresh read more

Good luck getting a response from this company when they do not honor their appointment. Have called, have emailed, have left reviews, they just do not care about their customers or their feedback apparently. read more

Very satisfied and great customer service! I would call on them again in the future. I have pets and they did a great job cleaning the carpet. read more

I can't actually comment on their cleaning since they never showed up for the scheduled appointment. I received an email the day after my service to tell me they cancelled it. No other explanation and no phone call (I left a message). Can't say I'd recommend based on this experience. I understand things come up but what this shows me is that customer service isn't a concern for them. read more

This was my first experience with Oxi Fresh, and I was impressed with Jay arriving early for my appointment. I rent a townhome with very old, stained and worn out Berber carpet. I was skeptical that much could be done to improve these carpets, but Jay did an awesome job! All the stains were removed! The carpets are way to old and worn to truly be brought back to life, even with the Oxi Fresh approach! read more

Prompt, professional and effective!! My windows have never been this clean. Will absolutely use Abide in the future and will recommend them to friends. read more

Hired Oxi Fresh for rental move out cleaning required by lease. So glad I did. Tech/Jay was on time, nice, didn't try to upsell me a million unwanted/unneeded things, and did a great job. Carpet was dry in an hour as promised. Super professional. And they say they are environmentally sound. Will absolutely hire them again when I need a carper cleaner. read more

Carpet looks great! Easy to book appointment, prompt arrival and efficient service. Very happy with them!

This is the second time we've used them. With three kids 4 and younger our carpets looked rough. Now they look great! Would highly recommend them. read more