Everything! Service was amazing. The results were more than I hoped for... I would suggest this…read morelocal, family run business to anyone who might want. Fresh step into Spring!!

Prompt service. Very good work. Professional, knowledgeable, thorough. Customer oriented. I highly…read morerecommend Campo's!

On time, good price and a great job! I can highly recommend this company! They got out a stain…read morethat I had basically given up on. My rugs look great!

D&G Carpet Cleaning for the win! This was an excellent experience. Great professional service at a…read morefantastic rate. I dogsat for my big sister recently. The dog is a Golden Doodle, 26 lbs, and 6 months old. I have never owned a dog, so I just let it have free rein in a never used spare room. BIG mistake. Cairo began marking his territory on top of other mess making activities. Cairo is a puppy but he makes a big boys mess. I had no idea how to get the smell or stains out of the carpet. I only knew I did not want to clean it. I tried my best but I failed. I woke up to the smell/stains being way worse the next day. It was like I hadn't done anything. I tried to Google to figure out the mistakes I made but I got frustrated so I searched Yelp, then started a project on Yelp. Projects on Yelp allowed me to create a service request that I was able to initiate, customize, and manage in real-time. No automated phone answering systems or long wait time or holds! I was able to make immediate contact, explain the request, and receive a quote in a mater of minutes through chat within the Yelp app. I could even provide photos which eliminated the need for a site inspection. I put the description in as carpet cleaning, stain/liquid waste removal and within a few seconds multiple companies reached out to me. D&G sent me a message requesting information first. I spoke directly with the owner. After a few minutes I received a quote, was dispatched a tech, and was booked for a same day appointment only 45 minutes after initial contact. I was directly contacted via text by Ivan D. who provided tracking updates for the request that gave an introduction of the tech I was booked that included name and photo, an ETA of his arrival, and live updates of the job. I was thoroughly impressed. This was very convenient. This was fantastic customer service. I booked Shelton Frey, the man is a wizard! Shelton communicated with me well, was punctual and was very professional. He got the job done efficiently and quickly. He was thorough. The smell was eliminated and the carpet was cleaned and treated. I was even told what to do next time and what errors were made. I spoke with Shelton about other areas because I intend to use D&G for the foreseeable future.

I saw these pictures on my timehop and felt the urge to give southern carpet solutions a huge kudos…read more(albeit a year later). I vacuumed my faux log fireplace of the soot that built up over years, not realizing the filter was OFF of the shop vac. I covered my whole living area In Soot (including my white couches and ottoman). The furniture, walls, rug and even my dog were covered In soot. Taylor came out the same day I messaged him. Cleaned everything better than before, and left me slightly less in the doghouse! I was amazed at how clean he got everything (I tried cleaning it. Before I called to have to done professionally)

Just had our carpet and tile cleaned by this company. We are so pleased about how they look! The…read moreowner Taylor is a good communicator and did the work himself. He showed ready to work and wore shoe covers. He worked hard with no breaks and was very careful to clean up as he progressed. Also very happy with the cost.

The cleanest my carpets have ever been .We have 3 German Shepards and when they were done cleaning…read moreyou wouldn't even know we have dogs !!! Thanks again platinum solutions y'all were amazing!!!

Taylor worked on my exterior sofa cushions and they ended up much cleaner and smelling nice.read more

They got back to me quickly with a quote for cleaning & removing puppy odors from 3 area rugs. The…read morequote was very reasonable and they worked with me to arrange a time. Steve was very friendly and worked fast; my rugs were done in about 90 minutes. Very happy with the result & would use again without hesitation. My only reason for 4 instead of 5 stars was that the appointment was 90 minutes late with o notification. I had to call for an update after waiting 45 minutes.

I had to clean nine dining room chairs, two arm chairs, and a queen size mattress that were very…read morestained. I got a great rate, an appointment time that worked for me, and a kind and knowledgeable cleaning practitioner. David was extremely thoughtful about having to maneuver around lots of moving boxes in my new place, and was also transparent about what the cleaning process could and could not get out in terms of stains to manage my expectations. (pretty much all of the extremely deep stains came out - 95% or more) I will definitely use them again.

How does google have them rated at 5 stars?!…read more Multiple scheduling lapses. We had a project that was supposed To be finished before our vacation. Didn't happen because the office dropped the ball. Then, later: The project manager receives confirmation phone calls, then "doesn't remember" they are made. My husband took off work to be at the house and we called in the am to confirm to learn that they had not intention of coming that day. Maddening. I have the phone records showing multiple Phone calls from me to confirm with her, but as a paying customer, I shouldn't have to be so defensive or feel the need to "prove" anything. I informed the project manager that I was very irritated and If she's so forgetful then maybe she needs to write things down and be more professional- That was when she hung up on me. The owner called me back. I said your employee hung up on me. He just replied "Yes, she did" as though interacting with paying customer is somehow acceptable. He wasn't interested in hearing from me and after our interaction, I'm not even clear why he chose to call back anyway. She then called my husband and blamed the whole thing on me in a voice mail, but then admitted "things in the office have been very hectic-if you'd like to call me back, I can share some of that with you." How is the fact that the office being a mess The problem of the customer? As it was a small project and they already got paid for a previous part of this project, they didn't seem interested in continuing a working relationship, and frankly, I don't want them in my house again. The contractors do good work, when and IF they show up without personal excuses. But the office manager doesn't show up until 11am so trying to make phone calls to set things up early is a bust, anyway.

Do not use this company. One guy was found laying on my bed, while the other was sitting in my…read morechair. When I called one of the owners from work and told him that a contractor stopping by my home saw this he told me he would take care of it. Apparently he yelled at them about it but did not send anyone new over to replace them. When my husband and I got home from work one guy was sitting in my doorway entrance smoking a cigarette. Took days to get the smell out. While checking their work we showed them where they got white stain all over our brand new cooktop. They said they would take care of it and we're sorry. They were both high as a kite and made us uncomfortable and we just wanted them to leave. We had to purchase a new cook top. I forwarded the invoice to the owner for the new cooktop. It's a $70 difference in our Grout Works bill. His last words were "if your not paying us our attorney will be contacting you " If these people work at your house be prepared for what can happen to you.

Great service! Fast, efficient and thorough tile and grout cleaning. A professional tile cleaning…read morehadn't been done in many years and before placing home on the market I wanted to give it a refresh. The tile and grout cleaning came out better than expected.

From the owner: Trust O Brien s Cleaning & Restoration of Harvey, La., with all of your carpet and tile cleaning…read moreneeds!

Hired them to steam clean Hard Tile and Carpets, was told it was by the foot, ok while the whole…read morerooms were included in his calculations but was then told that was the 'walking path' price and he didn't move furniture. Then when he did the bathrooms he included the square footage for the counters, bath and shower to maximize his fee. The whole thing felt like a bait and switch. Then he hooked up and used my water to do it - fine but I wasn't aware and felt like he should have at least asked. Honestly with the size of the truck he brought I felt like had a water tank in there but no........ Quality of what he did clean was fine; got the job done but I wouldn't use them again.

Excellent steam cleaning equipment, and very hard working people. I use Steam Pro twice a year for…read moremy carpets. It is very important to maintain clean, dust and bacteria free carpets for our family. Their rates are fair and negotiable, they are local from Mandeville, and have been in the carpet cleaning business for over 20 years. They also make the ceramic tile and grout in my kitchen look like the day it was installed. I have my tile done once every year.