I was a client for 3 years. Their turnover rate for employees is awful as well as the…read morecommunication. I had several different cleaning professionals over the years and some were great, others were not. I referred my family members to them and by doing so, they couldn't keep track of my cleaning and that of my family members. I contacted them by phone numerous times and they just couldn't understand what was going on. After several different issues recently, I told them I would like my last cleaning(supposed to be in two days) to be my last. They cancelled the cleaning without any explanation. When I called to inquire, they said they have to take care of "family" first, meaning clients that are continuing their service with them. Being a loyal client for years means nothing to them.

Horrible cleaning! Then when you complain, they complain about the price you pay. I literally…read morecalled to complain about the service, and their team said I didn't pay enough. That's great customer service. They never acknowledged my complaint. Wouldn't advise to use them. Streaked floors and dusting is sub par.

Abbie did a great job for our initial cleaning on July 26. She was very attentive to the details…read moreand accommodating as I work from home. I highly recommend her services the company provides. Nichole,on August 9th, did our maintenance cleaning. She showed up on time with all the necessary equipment and worked around our schedules and our dog. She's a great asset to the company.

AVOID AT ALL COST! Do yourself a favor and go anywhere but here. They get you to sign a contract…read morefor a lower rate, then drive you crazy by doing a horrible job of 'cleaning'. Complain all you want, as nicely as you can & they will continue to do a mediocre job but charge a premium price. And even if you cancel your contract only because they are TERRIBLE, they will ding you for another $150. RUN don't walk away from these scammers!

These ladies clean above and beyond! Very pleased with their thoroughness ! Highly recommend!read more

Quick, excellent cleaning at a very reasonable price! I don't know what more to say. We have now…read morehad them a few times and have been completely satisfied every time. They clean the house better, quicker and at a more reasonable price than the service we had for years. So glad we switched!! Very highly recommended.

The skill, artistry, and customer service that Kim and her team have is truly unmatched. Kim went…read moreabove and beyond custom creating scribe, stair nose, and doorway transitions for my home that truly created my dream rooms. The installation went seamlessly. The details that they provided made our home come together. If you are lucky enough to work with Anthony or Alic, they are true craftsmen and I cannot say enough good things about their communication, punctuality and skills. The extra time Alic took to blend our flooring (which I was EXTREMELY nervous and picky about!) was amazing. Anthony was able to create perfect wood stain that coordinates with the blend of our flooring perfectly.

Staff has taken care of me with my last 2 homes. I couldn't be happier with their service. The…read moreowner Kim has amazing customer service and has become part of our family.

OMG, the most personable professional cleaning staff, took care of all my concerns and was so…read morehelpful. I had guests coming into town and they accompanied my every need. GREAT COMPANY AND GREAT JOB!!!!

I would give zero stars if possible. They arrived 30 minutes late. They began dusting the picture…read moreframes on the walls, and 6 minutes into cleaning managed to knock off a picture frame from the wall and breaking it. They are irresponsible and careless. I told them to immediately leave. I wouldn't trust them to clean my house. At this point they should not be even trusted to clean an outhouse.

I never give perfect scores but I cannot think of one thing that this cleaning service could have…read moredone better. First, they arrived exactly on schedule. I only had one room done, we went to that room, my carpet was horrible, had not been been cleaned in ten years. I also have two dogs and two cats, who haven't always been the best at the potty training part of there puppy and kitty years. You think that you're cleaned things up, but when they got out their black light and I saw the circles of past potty areas under the filthy carpet, I thought I was going to lose it. The workers thoroughly explained their processes, prices and what they recommended. I couldn't believe what my carpet looked like when they were done. It looked like brand new carpet and completely refreshed the smell in my room. Thanks so much, I will be using you again! Lori Feger

I requested a hardwood floor cleaning for my kitchen, foyer and hallway. I Specifically noted…read morecrevices where grime had collected around the cooking areas? They booked me last minute, which was nice. When they arrived they said it would take a few hours to clean & polish. I opted not to polish and told them to yell when they were done cleaning. It was no more than 10 minutes they're calling my name. They said they were done. I was flabbergasted. The original phone estimate was $415 for cleaning only. The onsite guys adjusted it to $315 to reflect actual square footage. The finished floors were dull, streaked, many places not even hit with the cleaner. And the crevices were still dirty. The guys who came to clean were both very nice and tried to go over some places that I pointed out. But the crevices were my main concern and they looked no better. I called the manager and he said the machine is a surface cleaner not a crevice cleaner. All in all my floors would've looked better if I had just use my swiffer. I just spent $300 for nothing and now I'll still have to scrub it by hand. I would not recommend this company for hardwood floor cleaning.

Can't say enough about these two women!! They came in and deep cleaned a couple of houses for me…read more Did a fantastic job!! They were professional...reliable..went above and beyond expectations!!

I was scheduled to close on my home January 11th, 2022. As a part of my closing I negotiated with…read morethe sellers to have the home deep cleaned before closing so when it was done I could just move in. Soon hereafter I was notified that the cleaning was done. I was emailed a copy of the receipt from the sellers as proof. Well, I went in the home soon after and the home had not been cleaned. It was in the exact condition it was in when I did my last walk thru before the cleaning and my closing. It was still dusty, and dirty. I would not recommend this company to anyone.

Always friendly, on time, and willing to accommodate all of our needs. Would definitely recommend…read morethis business.

I have used this locally owned service several times. Reliable, prompt, considerate and overall an…read moreexcellent service if you need anything hauled away. From old appliances to construction materials to garbage. Kent Jacobs runs a great business.