I manage a property remotely in east Austin, and my handyman told me that the carpet needed to be…read moreaddressed. I knew we had repairs to make, but I also knew that we needed to get our carpets deeply cleaned and deodorized, and that's when I met with Derek. Derek shared before and after photos, gave me a very reasonable quote, and was able to access the property easily with my instruction. His communication throughout the process was stellar and the feedback so far has been positive! So glad I found a company that supports property management and does work in a timely manner.

Called Derek yesterday to see about repairing two spots where my dog ate the carpet fibers…read more Fortunately, he was going to be in my area today and he and his team came before noon. He's very communicative and so nice. They worked quickly and you would never ever know there were two 4" spots of damage. It was magic! I didn't get a ton of estimates since the reviews for this company were so good and I just wanted to get it taken care of and you get what you pay for. It was reasonably priced for the work they did and how efficiently they worked and how good the result was. Hoping my dog's carpet eating days are over, but if not, I would gladly use Derek & team again.

In June 2026 Aladdin cleaned two 10'X14" Turkish carpets for me. One was 26 years old and had dull…read morecolors because it had never been cleaned. After the Aladdin cleaning the colors were vibrant and the carpet looked new. The second was a new carpet but had cat staining on it. After the Aladdin cleaning the stains were gone. The delivery men were great to work with. I am very happy and would like to thank the clean staff and management of Aladdin. Great job everyone! Dan

I took our frayed rug to Aladin for restoration. When I dropped it off, we discussed the…read morerestoration and was told it would take about a month to complete which made sense based on previous research on restoration processes. About 3 weeks after we dropped it off, I received an email and text stating the rug was ready for pick-up. But when I went to pick it up, I was told it was not ready and the 'system' sometimes sends out false messages. About a week and a half later, I received another message the rug was ready for pick-up. Once at the store, I inspected the rug and was shocked and somewhat incensed at what I was looking at. The rug was destroyed. Instead of restoring the damaged portions, they cut them off and sewed new binding/edges. Had I known they were going to do that, I would have never taken my rug to them to restore. They blamed it on a communications issue. I took the rug to them to restore based on favorable reviews, their name "Aladin Cleaning and Restoration," and longevity. There are companies in San Antonio that actually do restore rugs, I just chose the wrong one that does not have the capability and capacity to do so. The rug they destroyed was purchased when we lived in Europe and has significant sentimental value ... can never be replaced! Now it is going to cost significantly more to have the carpet restored based on Aladin's actions.

I hired Coleman Cleaning for a deep cleaning of my baseboards, doors, bathrooms, etc. She drove…read morefrom San Antonio to Fredericksburg to clean my house. She worked very hard and was very nice. She did a great job! I would use her again!!

From the owner: Proudly servicing San Antonio and surrounding areas. Our team of experts is available for one-time…read moreand recurring cleaning services for homes, offices, apartments, condos, Airbnbs and more. Call or text (210) 873-0683 for a free estimate. We are happy to answer any questions you may have!

BEWARE!! I give them NO STARS Unprofessional company, absent…read morecommunication after we reported stains residue left by their machines. We reported immediately by phone with multiple phone messages then followed by emails for 13 days, we tried to contact them to resolve. After multiple attempts to contact, they finally responded by email that they would inspect and resolve....Guess what they never showed or called. A live person does not answer their phone, you have to leave a message, Only returned a call when they wanted our business but do not return calls if you report an issue. After numerous phone messages and emails I had no other recourse but to make a claim with our CC company and report them to BBB. Email Chain with their commitment to resolve but they never showed up! On Mon, Nov 27, 2017 at 4:42 PM Jen Huffman wrote: We have not heard from your company today You were scheduled to come out to resolve the issues of the stains left on our carpet We had an appointment scheduled for today between 1-3, it is now almost 5:00 pm, end of the day and have not received a courtesy phone call. I have been waiting here for your call and arrival all afternoon since 1:00 On Fri, Nov 24, 2017 at 12:57 PM Enviro Clean satx envirocleansatx@gmail.com wrote: Monday 1-3 is perfect. We will contact you 20 minutes prior to our arrival in between 1-3. Thank you and have a blessed weekend! On Fri, Nov 24, 2017 at 10:48 AM Jen Huffman wrote: The stains were not present before our carpets were cleaned by your company, to say in your email that "your equipment will not leave stains" prior to even inspecting is unreasonable. You will have to come and inspect as it looks as if there is dirty water, chemical stains present after it dried... We will be here on Monday between 1-3, please confirm that you will be coming by on Monday November 27th. to resolve. Thank you On Tue, Nov 21, 2017 at 12:09 PM, Enviro Clean satx envirocleansatx@gmail.com wrote: Thank you for contacting us. We apologize for any incovenience, currently we are closed for the holiday. We are out of town and will be returning back Monday 27, as for the stains on your stairs our equipment will not leave any stains on carpet. We can certainly schedule for us to come out and assess the stains and will certainly get them removed for you. Monday i can have my carpet cleaner in between 1-3 or 3-5 let us know what time works for you? Thank you Enviro Clean Carpet Cleaning

Called them twice, goes to voicemail. Haven't received a call back. Oh well, they must be super…read morerich and don't need my business. It's no wonder they have such a horrible rating.