1. Coleman Cleaning

    1. Coleman Cleaning

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    Coleman Cleaning

    5.0 (1 review)
    Closed 8:00 am - 5:30 pm

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    Response time

    10 hours

    Response rate

    90%

    Services - Coleman Cleaning

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Coleman Cleaning Photos

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    2 months ago

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    Annie's Cleaning Services - Dirt still on the floor

    Annie's Cleaning Services

    (50 reviews)

    Stone Oak

    Honestly, we had already booked from a previous neighbor's testimonial and THEN read reviews…read more We were definitely nervous.... But extremely surprised and grateful! My wife is recovering from a knee replacement and I'm dealing with 3 dogs (2 blowing their coats out) and our kiddo. Lisa showed up right on time and made such a huge difference for us. Our bathrooms and kitchen haven't been cleaner. A bird could fly through our shower door! I don't think I've ever seen our window ledges and blinds so white (and she did 17 of them). My personal thoughts here: we wanted to make sure we paid for a deep clean! If the cleaner also has to surface clean - it's going to take much longer because.... That's just how it works. I took about 4 hours the day prior pre-cleaning. For someone that doesn't know our home, I wouldn't expect those pre-cleaning pieces to be done. Edited: Another thought. I hate the smell of cleaning chemicals, but when I walked back in from an errand, I wasn't overwhelmed at all.

    I would not use this company again…read more After this experience, I wish I had done more research beforehand. The business currently reflects a BBB rating of F, and after reviewing feedback across multiple platforms (BBB, Yelp, Google), I found multiple experiences that closely mirror my own. In my case, the cleaning itself did not meet expectations. I later raised concerns about the quality, and the situation escalated from there. Communication became increasingly aggressive and rude, and included repeated references to "theft of service" along with escalation involving law enforcement. What should have been a routine service issue turned into a much more serious and unnecessarily stressful situation. I ultimately made the payment to bring the matter to an end, as continuing to deal with it would have cost significantly more time and money than it was worth. It's also worth noting that the business operates remotely from San Antonio, which limits any ability to address concerns in person. I would strongly encourage anyone considering this service to review feedback across multiple platforms before booking-- patterns become clear quickly! Experiences like this are not isolated. Update: The business owner's public response below characterizes this matter as criminal in nature and references potential arrest. For clarity, this was a service-related dispute that I elected to resolve by remitting payment in full. I was neither arrested, formally charged, nor served with any legal action. The decision to remit payment was a practical one, as the cost of further engagement would have exceeded the value of the dispute itself. The circumstances suggest the funds were of greater significance to the business than they were to me. The assertions made in the response appear exaggerated and misrepresentative of the actual circumstances. I am leaving the response visible so others may review it and draw their own conclusions.

    Coleman Cleaning - homecleaning - Updated July 2026

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