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    Oxi Fresh Carpet Cleaning

    5.0 (5 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    Response time

    40 minutes

    Response rate

    100%

    Services - Oxi Fresh Carpet Cleaning

    Carpet cleaning

    Re-grouting

    Oxi Fresh Carpet Cleaning Photos

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    Recommended Reviews - Oxi Fresh Carpet Cleaning

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Photo of Lauren W.
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    2 years ago

    Oxi Fresh did a great job at making my carpets clean and smell fresh!!! Their pricing was great and we loved the results.

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    Photo of Mona H.
    513
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    3 years ago

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    Photo of K D.
    5
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    5 years ago

    Always does a great job! I have used oxi clean also in Orlando and they do a great job.

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    Photo of Lee P.
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    7 years ago

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    5 years ago

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    Pro Clean Restoration and Cleaning - Pro Clean Restoration and Cleaning

    Pro Clean Restoration and Cleaning

    (18 reviews)

    I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

    Really appreciate another excellent service call by Collin and Andre. Office staff is equally as…read moreprofessional and responsive as the technicians.

    Neal's Carpet & Upholstery Cleaning

    Neal's Carpet & Upholstery Cleaning

    (2 reviews)

    My neighbor had them clean his carpets and after they were done he found out that they refuse to…read moreget the Covid Vaccine and also refuse to mask up. My neighbor is EXTREMELY high risk and most certainly would not of had these people in his house had he known this. This information should be offered up front!!!! Bad form, Neal's, Bad form!!!

    horrible, horrible, horrible service..i don't know how this company stays in business.. first of…read moreall they did not stick with their discount offer 80.00 for 3 rm & i free rm, because i had about 4 pet stains in the living room and 2 dark stains in one of the bedrooms. he told me he would have to charge me 160.00 for everything but!!! they never sprayed anything special on any of those stains, just the same spray they put on all the carpet. he did 5 rooms and a 3ft hallway between two of the bedrooms.( 1 reg size living rm, 1 f shaped dinning rm, 1 u shaped b-rm, an l shaped b-rm and a reg size b-rm). when the carpets dried i had yellowish brown streaks thur-out the entire living room and dining room and dark dirt like streaks in 2 of the bedrooms and 1 dark stain still there like it was never touched. i called them and they came bk out and apologized and redid the living room dining room and 1 bedroom and all i can say ohhhh my god,,,,,,,,the streaks are still there but now i have round circle yellowish brown spots all over the living as well ( i mean what the?????) what are these spots from????? i counted 14 of them...and to make matters worst...the streaks in the dining room are now pitch black streaks. the carpets feel aweful...they are stiff and sticky in certain spots,,just simply horrible..and still dirty..i went barefooted all day and tonight my feet are black just from walking on the carpets all day. .. this is rediculous...i mean who do they think they are to give such poor service not once but """twice""".....im i gonna call them bk a 3rd time hahahahaha no ^^^%###$ way...they got my 160.00 dollars so what do they care.....merry f**in christmas to them....if anyone want to respond to this comment well lol ya have my number, send me ur cell number and i will send you all the pictures i took after the first cleaning and the second one and you will see for yourself how much worst the carpets look....ps my pictures are all date stamped on my phone..so no bs involved.

    Oxi Fresh Carpet Cleaning - carpet_cleaning - Updated September 2026

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