Exceptional service and friendly technicians. Did a fantastic job on our carpets. Would highly…read morerecommend.

I am so shocked, I called Semper Fi, I was told it would be around 300 to clean the carpet with pet…read morestain service and I was ok with that, I knew that was a rough estimate and it could be a bit more, well when the tec got there the price jumped to a little over 500. My poor husband was left speechless. I know things are high but damn, who can afford that, we are both on social security and this place is a rental. He told my husband that the pet solution was 100 a gallon and they would need to use 1 1/2 gal. these people should be ashamed of them selves. I thought car salesmen were crooked, taking advantage of the people is wrong.

I used to use this company regularly to clean my carpets, but not anymore. During my last…read moreappointment the technician wasn't very friendly, and my neighbor had a similar experience.

Bobby was so professional and attentive to getting the most for our money. We are so happy with our…read moretile and grout! We didn't even know that mopping over and over was accumulating more and more dirt! We will be using Dad's every 6-12 months for carpet and tile! Thank you!!!

So glad we chose AMS for our handyman to-do list! Scott was punctual, professional, reasonable…read moreprice wise, and quite competent in taking care of what we needed! We will surely use him again when our list grows!

We just moved to Gilbert, AZ and needed some heavy mirrors, mounted. I put the project in Yelp and…read moregot connected with a few businesses and immediately I got a response from AMS. The owner Scott responded right away and was so professional, reasonable, on time and detailed. He was able to see us the same day . It started out with just mounting mirrors and when seeing how thorough he was. We quickly started asking for help with other projects Like a tv install. Will use him for many projects. He's very knowledgeable about many different areas in a home. We told him he's hired for life.!

Super friendly, super helpful. I wanna give a shout out and recommendation…read more Thank you guys

Very professional young men who did a great job on my carpet and throw rugs. Very happy.read more

Excellent customer service from beginning to end. Justin was my service rep and provided excellent…read moreinformation and assurance as I expressed concern about timing and workmanship! We had them installed carpet 3 1/2 years ago and Justin told me they would honor their warranty their install from 2023 to stretch one room for free even now. We also needed to have one empty bedroom carpeted. They came out the two days after I talked to them and a team of two completed both tasks under 2 1/2 hours. A couple hours after they cleaned up and we're gone a representative from the company arrived to inspect the work . Seriously???? To me this was the absolute best example of customer care I've witnessed in a long time! I'm certain it also prevents the company from having to make unnecessary service calls . What a wonderful way for the company to keep their commitment to their customers and to grow their business. The materials and the install were affordable and I wouldn't hesitate in recommending Big Bob's Flooring Outlet. To anyone in the region.

We purchased our flooring from Big Bob's and Austin installed it with professional knowledge…read more Justin sold it to us and answered all our questions. We had a problem with the transition from our rooms and John couldn't be more helpful and sent Jaime (sp) to install and again was very proficient and knowledgeable. Would recommend them highly.

I had Chem-dry out last week to clean my carpet and upholstery. The final job was a disaster with…read moremissed areas on the carpet and recliner. The entire entry way was never touched, at all. I was assured that if there was any issues after everything dried, he would return and resolve, or try to touch up any issues. I've called twice, with no reply. To add insult to injury, I tipped the serviceman $ 30 because of his promise to resolve any issues. I did business with Chris a few years back and he is an Honest Businessman. Too bad a properly company went to trash

terrible service. i had appointment at 1100 and no one showed up. I tried calling office several…read moretimes but only got a answering machine. DON'T USE THIS COMPANY!!

I will just state the facts and you can decide. I have about 5 feet of slate tile, 170 feet of…read moreclick flooring and about 400 and change of slate grout. All due to a slab leak that, thankfully, was very small. The first estimate for all three was $5500 which was just one number, and seemed to be pulled out of his posterior. I asked for a breakdown of the three jobs and he was resistant, telling me the combo was a "good deal". When I got the breakdown it was $7175 (I don't think it cost him $1675 for the breakdown). And he estimated $500 a foot for the slate (!) (materials supplied) and it's because he had to "level to area". I've laid tons of flooring and that's typical with any installation. For 170 feet of click flooring (my materials) he estimated $3400, or $20 a foot. Next closest estimate was $550. Steam cleaning the grout was $1275 which I thought was competitive. Overall, considering the time estimate was two days, it's about $3500 per day. Since I'm not having any of the work done by him, I can't speak to the quality. I've noticed that many trades just throw out a price, seemingly "at random". But beware, and request a breakdown. Then calculate the per day cost. If you're not comfortable with that, get more quot

Quick response, hard working, great job and amazing prices. These guys are great, great personality…read moreand easy to work with. They did my carpets, first floor tile/grout, and my couches for upholstery, everything looks amazing! I definitely will call them again for any cleaning or even handyman jobs I need. Thank you guys so much, you were a pleasure to work with! 10/10 recommend to family and friends