This was my mother's first winter away as a snowbird after being diagnosed with Fibromyalgia. When…read morewe returned to Vernal in January, we discovered that a small water line on the fridge had ruptured. ServiceMaster arrived within the hour and assured us they would take care of everything. We stayed in a motel while dehumidifiers were set up throughout the house the next day. We rented a U-Haul storage unit, and by the end of the week, all salvageable items were safely moved into storage. The process involved both demolition and remodeling, and we were very pleased with how both were handled. ServiceMaster gave us an iCloud link to monitor progress remotely through photos. This allowed us to ask questions and stay involved even from a distance. While our insurance company assigned an adjuster, parts of the payment process were outsourced to a third party. Coordinating between the adjuster, vendors, trash removal, utilities, and the third-party system could have been overwhelming, but the ServiceMaster office staff made it much easier with their hands-on approach. In the beginning, the fear of loss was overwhelming--but like a seven-headed hydra, other challenges quickly followed. Kellie was especially helpful, guiding us clearly through "First Steps," "Next Steps," and "Final Steps," making a stressful situation much more manageable.

WARNING!!!!! DO NOT USE THIS COMPANY…read more If I could give zero stars, I would. Our experience with ServiceMaster Yuma was one of the most frustrating and heartbreaking experiences my family has ever endured. The repairs to my parents' home took over 16.5 months to complete. The damage occurred in December 2024, repairs officially began in January 2025, and after some initial work, the project sat largely untouched for months with little to no communication. My father repeatedly called for updates and timelines but received very few responses. In January 2026, my parents were told the home was "move-in ready." As someone who works in the construction industry, I became concerned and personally traveled to inspect the property in February 2026 after being told, again, that it was ready for occupancy. It was anything but. The home was completely unlivable. I documented extensive unfinished work and provided ServiceMaster Yuma with a detailed punch list. Among the issues I found were: * A microwave that had been removed and left outside for approximately a year without being reinstalled. * A refrigerator that had been left outside with food still inside for about a year and was later plugged back in despite the odor and contamination. * Missing cabinet hardware. * Large gap under the French-doors in the primary * Protective plastic still covering newly installed cabinets. * Mirrors that had never been rehung. * Dirt, construction debris, and a home that had clearly not been cleaned before being represented as ready to move into. I have attached photos so others can judge the condition for themselves. Even after I became directly involved, it took another three months of constant emails, phone calls, and follow-up before the work was finally completed. Perhaps the most disappointing part of this experience was the lack of communication and accountability. Despite my repeated concerns, I never received proactive communication from the owner, Jonathan Baias. Every conversation had to be initiated by me. My parents were elderly and dealing with health issues during this process. They relied on ServiceMaster to communicate honestly and complete the repairs in a reasonable timeframe. Instead, they spent more than $112,000 on relocation expenses while waiting for their home to become livable. Tragically, my father passed away before he was ever able to return home. No amount of money can undo that loss, but I hope sharing our experience helps other families make an informed decision before trusting this company with their home. Based on our experience, I cannot recommend ServiceMaster Yuma. The prolonged delays, poor communication, lack of project oversight, and repeated representations that the home was "move-in ready" when it clearly was not, resulted in unnecessary financial hardship and emotional stress for my family.

I had Chem-dry out last week to clean my carpet and upholstery. The final job was a disaster with…read moremissed areas on the carpet and recliner. The entire entry way was never touched, at all. I was assured that if there was any issues after everything dried, he would return and resolve, or try to touch up any issues. I've called twice, with no reply. To add insult to injury, I tipped the serviceman $ 30 because of his promise to resolve any issues. I did business with Chris a few years back and he is an Honest Businessman. Too bad a properly company went to trash

terrible service. i had appointment at 1100 and no one showed up. I tried calling office several…read moretimes but only got a answering machine. DON'T USE THIS COMPANY!!

Exceptional service and friendly technicians. Did a fantastic job on our carpets. Would highly…read morerecommend.

I am so shocked, I called Semper Fi, I was told it would be around 300 to clean the carpet with pet…read morestain service and I was ok with that, I knew that was a rough estimate and it could be a bit more, well when the tec got there the price jumped to a little over 500. My poor husband was left speechless. I know things are high but damn, who can afford that, we are both on social security and this place is a rental. He told my husband that the pet solution was 100 a gallon and they would need to use 1 1/2 gal. these people should be ashamed of them selves. I thought car salesmen were crooked, taking advantage of the people is wrong.

Dont know how their getting great reviews. Called and left message on automated system 2 days in a…read morerow and no return call back. Probably Out of Buisness ?? This review is from James P Yuma Az. with a (619) area code ph no.

They provided prompt and great service. The job was well done. Ican highly recommend.read more

He had to clean the tile from my rental three times it was so bad. It had been brand new and in 11…read moremonths it looked 20 years old. Dog pee and grease and grime in every grout line BUT it looks fabulous now. So pleased with the job. A very hard worker.

Matthew does amazing work! He promptly came to my home to give me a quote (which was affordable!)…read moreand worked around my schedule to complete the cleaning. He knows his stuff and gave me an honest opinion on what to expect (how "new" he could get my carpets to look, and completely undersold what he could do). My carpets never looked better, making my only regret that I didn't use him sooner/more frequently.

I used to use this company regularly to clean my carpets, but not anymore. During my last…read moreappointment the technician wasn't very friendly, and my neighbor had a similar experience.

Bobby was so professional and attentive to getting the most for our money. We are so happy with our…read moretile and grout! We didn't even know that mopping over and over was accumulating more and more dirt! We will be using Dad's every 6-12 months for carpet and tile! Thank you!!!

C & L came in and did a fantastic job with the cleaning. I will recommend to housing chief.read more

From the owner: C & L Cleaning Service LLC, established in 2019, specializes in high-quality residential and…read morecommercial cleaning services. We offer a wide range of cleaning solutions, including post-construction cleanup, move-in/move-out services, before and after party cleaning, office cleaning, and apartment cleaning and more. What sets us apart is our dedication to excellence, backed by our BBB accreditation and Safety Source certification. As a licensed and insured company, we prioritize professionalism, reliability, and customer satisfaction, ensuring every space we clean exceeds expectations.