3.7 stars Stayed March 31 through April 17, 2026…read more We had a memorable stay at this beautiful place. The staff are very nice and the hostesses in the lobby super charming. The location is near nice shoping and dining destinations. Some negatives.. Overall the hotel restaurants are too expensive . Shangri-La, you already got me with the room rates so let up on the dining prices. I suggest skip the fancy seafood buffet. It was ridiculous how you need to order a tiny lobster one by one and wait something like a half hour for it to be cooked. If you are a drinker like I am, stay away from the lobby piano and bar area. Service was too slow, drinks aren't stiff enough and the prices are too high. The swimming pool is on a roof which sounds cool but the sun was blazing hot. Not enough shaded seats. For that matter not enough seats in general. Also the cement around the pool is extremely slippery when wet. I slipped and almost threw a hip out trying to regain my balance. Be careful.

Beautiful hotel in Makati. The staff was very friendly and accommodating. They work very hard to…read moreensure guests are taken care of from the second you walk in the door. The room... Clean and spacious accommodates US and European plugs, USB and kind USB outlets as well. Bathroom complete with toothbrushes shampoos soap etc. two liters of glass bottled water. TV channel selection a little small but I get it. First time I ever watch MLB is Japanese! Pool etc... Large pool with two swim lanes for those who like to do that. Two tennis courts a decent size gym and an outdoor smoking area for those who smoke. The food... Lobby Lounge Service most times was excellent with a few gaps at times. Chicken Cesar was very good, decent amount-of chicken and just the right amount of dressing. The cheese burger was good as well. But if you have the time hit the sage grill for the Wagyu burger, much juicer and actually cheaper. Sage Bar... Nice interior and again super friendly and attentive staff. Wagyu burger with fries was very good. Cooked perfectly and was very juicy. A solid choice. I thought the burger was good but the pork belly was just as good. The apple marmalade was a great addition. Circles... Very large buffet that had all kinds of options. We usually went for breakfast but everything from eggs to sushi fish head and some regional dishes. Recommend to try some nee things as you can take a bite or two Really enjoyed this place while balancing work and exploring the area.

This modern reasonably priced, some say cheap, hotel is perfect for students, travelers who want a…read morebare bones, clean and modern hotel and don't want to pay over $75 for a bed overnight. It's packed with traveling Japanese, Euros and Australians in the city to party. More than sufficient for an overnight stay. I am writing a blog for great and reasonable travel in Southeast Asia and this Thai based company, is expanding in the Japan, Malaysia,Thailand and now the Philippines markets is one of the leading contenders in reasonable housing. The other value-added service here is the car pickup from MNL to this hotel. Its the cheapest around about 1100 Phil. pesos round trip (about $22). A person shows up at the airport by baggage claim with your name on a sign, just like a regular limo service. The car is an economy car unless you want to limo. That costs more of course.You can book through the travel desk at this hotel (a 3rd party company) to the right of the checkin desk. Or email the hotel ahead of time. It takes about 24 hours to confirm your airport pick up. Verdict: Enjoyed it for an overnight stay. Will use again if i come in on a late night flight and leaving the next morning. Visits: 1 Tip: Do not stay here if you expect 4-5 star hotel services. But come here if you want to save beaucoup $$ because the rate is incredibly fair. There is a Family Mart and 2 other convenience stores. There are no phones in the room. Think of this room as airport lodging while in transit nothing more.

Small, clean room. No phones inside the room. No tissues, hand towels, iron. Thin wall you can hear…read morethe noise outside clearly. I will not stay in this hotel again. Only good thing, is the location.

You don't need to get out of the city to de-stress…read more Massage is an immediate relief to relax muscles. Water is essentially the core element of cleansing and healing. Ace Water Spa combined the therapeutic benefits of massage and water. It utilize a system that controls the flow of the water to condition specific areas of the body. You can choose from light to hard pressure massage. Management of Ace is strict with dress code and proper swimming attire is required. The shop located at the entrance sells rash guard, trunks, and swimwear for kids. Upon getting our access, we proceed to the entry point at the 2nd level. The shower room is wide enough to fit all guests. We are provided with swimming caps and keys for the locker to secure our bags. Smartphones and camera is not allowed at the spa area. You can take your photos at the viewdeck before going down at the pool area. Hydrotherapy stations are labeled with instructions and health benefits. Tight muscles was relieved as I lay down the acupuncture rainshower. High impact rain showers drizzle through my back and legs. Invigorate your senses at the Herbal Zone with 4 pools of different scents: Mint, Jasmine, Rose, and Lavender. It promises to sooth muscles and keep the skin soft. Each pool is marked with temperature and recommended maximum duration of stay. The herbal pool is located in the corner of the steam and sauna cubicles. It is advisable to dip into the cold pool after the thermal bath to moderate body temperature. Plunge into the 25-meter Lap Pool with 4 lanes. This is also the venue for the swimming lessons by Bert Lozada. It is an interactive experience for the whole family. Young ones can play around the kids's pool, floor fountain, bucket splash and float in the lazy river. 4 hours of relaxing aqua theraphy is priced at P550. Get a discounted vouchers by availing online coupons from Metrodeal. The Spa is open from 6:00am to 11:00pm. Booked a Deluxe Executive Suite for P5500 inclusive of spa access for two, breakfast, and a voucher at Sky High bar worth P500. Price is not at par with online rates so I reserved directly at the hotel through phone call. We are assisted with kind gesture from check-in until we vacated. The room is equipped with a comfortable bed, working station, a dining table for two, and small kitchen. The grocery is just a walk away from the hotel. We shopped for ingredients at the Pioneer Center Supermarket to prep for dinner. The room's cooking area is complete with an induction stove, microwave, refrigator, dishware, and utensils. Relaxed the night away at Sky High Bar in the 21st floor. The penthouse gives a 360 view of Ortigas and Bonifacio Global City. Menu price is as high as the venue. The glass of cocktail is priced at P165 and beer is at P100 per bottle. Ordered a platter of spring roll trio for P220. There are a lot of restaurants within the hotel including Persia Grill, Figaro, Eleven Tables and Share Tea. Unleash your inner artist at Sip and Gough. Book a session and paint over wine and cheese. All the materials are provided for P1000. Simply go to the official website of Sip and Gough and register for a session. Kapitolyo is also a known food mecca. Ace Hotel is near food parks and unique dining options. There's Silantro for Fil-Mex tacos, Rub Ribs, Locavore for fusion filipino food, Lee Hak Korean BBQ, and even fast food choices. De-stress, swim, sleep, play, and eat. Convenient location and hassle-free transportation options. There are Cabs and Uber outside the hotel. Ace Hotel and Suites is strategically located near Pioneer St. and Shaw Blvd.

Ace Hotel and Spa is actually a good place to conduct forums and conferences. Great customer…read moreservice and great facilities as well. Unlike other hotels, they provide you a folder with your pen and paper. That's a first for me. In their buffet, I've tried their Pumpkin Soup, Sweet and Sour Fish, Roasted Herb Chicken and Beef Stroganoff. I like their Salad station as well. And really love their Banoffee cupcake. Highlight for me is the dessert and the Beef Stroganoff. It's tender, not that salty and gravy has a nice consistency. The Banoffee pie is also great! Love na banana caramel flavor! So if you are looking for for your next event place, Ace Hotel and Spa will be a great option for you.

Rooms were very clean, desk attendants were very polite. Lots of places to eat. Would recommend…read morestaying here. Reasonable prices and Accommodations.

I am currently staying at this hotel since 1 February 2020 and was planning to stay till 12 March…read more2020. I have been happy overall with the staff, security and the cleanliness of the hotel and its rooms with the following caveats: the walls in between the rooms are paper thin; their housekeeping works and cleans room and floor even in the wee hours of the morning; the room door slams shut and worse of all, the guests don't respect your right to sleep peacefully. In other words, expect for all kinds of noise to help keep you awake instead of resting and sleeping. For those reasons, I have given this hotel a 3 star rating. I'm planning to cut short my stay as having been awakened nightly is getting on my nerves!

I am not sure why no reviews of this great little gem of a hotel. The staff was warm and welcoming…read more The lobby was small but ckean. We had a individual show us to the room and answer any questions we had. The wifi was decent along with water pressure. The toom i had the TV was horrible as it was not linked to cable. I felt safe and secure in the hotel and there was front desk staff and someone stationed on the 3rd floor along with CCTV. There was also a hot and cold water dispenser to refill tumblers or water jugs. This hotel is within walking distance to all the great recommended Chinese resturants on many blog sites and travel shows about Manila Chinatown. Also the local churches in the area. Its about a 20 minute walk from Divorisa shopping area. If taking Rabbit bus about thr same from their terminal. Do not expect or compare this to a Hyatt or Conrad or expect that level of service or comfort. Do ecpect a great room good staff and a comfortable stay.

Nice decor in the hotel, and the room was to our liking. The rooftop pool area is very pleasant as…read morewell. The breakfast buffet offered many options and was tasty. Very warm and friendly service throughout the hotel. We also stayed here last January and were also very satisfied. Armen and Van were especially helpful and friendly and we had several interesting conversations with both these gentlemen.

Stayed here prior to the Christmas Holidays last December 2017. Wonderful hotel, Breakfast buffet…read morehas many international options. Staff are attentive and responsive. Highly recommend.

We had high hopes but unfortunately wasn't met! The facilities are good, the room is nice but…read morenothing special, and the location is not that convenient. The spa was advertised to us at the reception upon checking in, only to find out later that they closed the spa since covid. One thing that stood out, the poor service from the receptionists. The cafe staff we interacted with are so snobby and didn't seem like they know what they're doing. We asked for one thing about the menu before sitting, and she demanded for our room number to give the answer. When we checked in, the receptionist said the breakfast buffet would be 600php, we didn't decide then because we wanna see what's on the menu first. Upon checking in the morning, the breakfast fee has gone up to 950php. Basically, they want you to decide right there and then when you check in haha. Also, we booked an airport shuttle service through the same receptionist upon check in, to ensure we can be at the airport at 2am for our flight. We were on time, headed to the lobby, only to find out the the receptionist booked our shuttle service for 4am instead. Mind you, they asked for 1400php fee for this service. They wanted us to wait for the earliest shuttle they can call (to arrive in 20mins) since they already booked for one. The receptionist even asked for our flight details, as if they know any better. We demanded a refund and good thing they gave it. We just booked a grab (uber in the Philippines) and the driver arrived in 2 mins. The ride fee is only 300php compared to the hotel's fee. Way worth it to get a grab and tip the driver. Overall, wouldn't come back to this hotel. You could get a better hotel, better location, better service for a better price.

High quality hotel for stay in Manila. It's not too far from the airport. Rooms are clean, classy…read moreand quiet. They have raindrop shower heads, user controlled A/C, coffee, and TV. I ordered room service: tapa with egg and rice--delicious! My standards are high so I give this hotel 4 stars. Highly recommended. I wasn't here too long, but from my observation, the quality is at a high level. About $100 a night for a 4-5 star hotel which would run $400-$500 in the U.S. Well done Philippines!

Went here during the covid19 pandemic for mandated quarantine by the PH government. Organized the…read morebooking and payments online and must I say the staff were very kind and responsive. The personnel were equipped with masks and face shields. There are santizing hand gels available at the front desk, so in terms of overall safety during the pandemic, it seems to follow the rules. The room was clean. The cable tv works perfectly. They provided me with gloves and disinfectant spray in my room. My main complaint though is that there were mini roaches in the room and that I was placed next to the pipes or something that I hear noises each time someone operates the shower. As for the food, they only currently allow meals prepared by their restaurant (no outside orders since it's normally for peopléin quarantine). The price was very expensive but quality is good. 517pesos for a chicken meal

Follow up review on this hotelGeneral manager is very kind and helpful! I had a problem that the…read moreair conditioning was not working and we are in front of a busy street. I didn't sleep well coz of the aircon and the noisy road.I talked with the manager and was very apologetic about what happened. To express his sincerest apologies,he upgraded our stay to a suite and extended one night to our stay. It's a very good expression of apologies and I will surely recommend this hotel for your stay