P&L does great work on vehicles!! I had my brand new 2024 Range Rover completely wrapped in Matte film and it looks fantastic. Everyone asks me where did I get that done. P&L AUTOMOTIVE!!!!! read more

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These guys created micro scratches all over my new Toyota's paint. They even added a dent in the back. I wouldn't trust them with your vehicle. read more

While dropping my husband's car off for service Linda talked to me about a film protection. I am so glad she did! It was done very professionally and we had a great experience! Linda was professional and told me all the ins and outs. We have told several friends about our experience and hopfeully they come in as well. Thanks Linda for the suggesiton! read more

We brought our brand new (1 week old) car to P&L for paint sealant. When we picked it up there were several 2 inch long parallel scratches by the driver's rear view mirror that went down to the metal. We asked the manager about them as they were NOT there when we dropped the car off. He insisted that it is their practice to do a thorough inspection of the car prior to service and he showed us a paper "map" of the car where all "scratches" were documented and circled prior to working on the car. He refused to take ownership of the scratches. This was our first experience with having paint sealant applied, and we should have been offered the opportunity to go over the car with him for concerning areas prior to treatment. Plus, with scratches as deep as these were, we should have been called and informed before the sealant was applied. Very disappointed. Seems very dishonest. read more

P & L Automotive - Auto Detailing Near Me - Edina, Minnesota

Do not buy the extra added package from dealerships that work with this place. the discounts might look good, but these folks do a bad job. My wife urged me to get the package, as she thought it would be the best. She was wrong. I had my car detailed by them and before the detailing there were no scratches. After my car was detailed by them, there were multiple scratches by the fender where they must have removed the plastic fender and scratched it with their fingernails/tool. Perhaps this was to "protect" the paint on my car. Additionally, the sensors on the back of my car used to be clear/flush, but now there are additional protection paper/plastic sticking out of them when they put the bumper and sensors back from putting on the black under-spray protectant. I detail my own cars, but thought I'd give in to my wife since this was our new car to get it "professionally" done. I will have to fix these mistakes, which will cost additional time and money. I urge you all to go elsewhere. There's no attention to detail at this place. Perhaps a touch-less automatic carwash would have done better. read more

Do not get work done here, especially on exterior, if you don't have a brand new car. I bought a used Highlander, only 2 years old, from Walser who has a partnership with P&L, and all either company cares about is selling add-ons. It's up to you to think of every possible question and scenario to protect yourself. I was focused on the extra warranty I purchased, and wasn't thinking I would have any issues purchasing the Scotchgard protection for the hood of my car. They make a big deal that bubbles after a few weeks are not normal and have you call back in a month if you see them, which I did, but they had me wait one more month. I still had bubbles, called back, and they had me bring it in. They called me and told me these bubbles weren't fixable, they were because of previous chips and touch-up paint because my car was used, and that I would have to live with it like that. My car looks perpetually dirty now because of this so I told them to take it off and reimburse me for that part of my service, but of course, they refused. I spoke to Kylene, the service manager, and I asked why someone didn't tell me this was a possibility? She said it isn't possible to catch every single nick. Ok. Then, she proceeds to tell me they have used some sort of crayon-type material in the past with touch-up paint that doesn't make the nicks look perfect but better, and I said to go ahead and do it, and then she said there might be an extra charge to do that because they would have to take the Scotchgard off to redo it and she said she wasn't sure if it was something they would even do because there were so many little dings. Umm, so which is it? You can't possibly catch every nick or there are too many nicks to do it? This is exactly why I can't stand salespeople. They don't give you the full story until after you make the purchase, and they just cross their fingers hoping you'll just get tired of arguing and go away. So moral of this story, if you don't have a brand new vehicle with absolutely no dings, do NOT get Scotchgard, you'll regret it. read more

Had rustproofing and undercoating performed. When I got home I looked underneath and noticed that where the lift pads were they had not touched up those spots. Also, they had not undercoated the front wheel wells. There also was a dent and black rub mark on front quarter panel that was not there before. Called the service manager and he told me, we inspect it when it comes in and when it leaves. Would not take ownership of the dent. He said there were numerous scratches documented. There are not any scratches on the truck. Very dishonest. He would not return my calls. Had to have the HR department speak to him. Then I got a call. They could of cared less about the situation. Didn't even offer to reimburse anything, or offer an apology. Said bring it in we'll touch it up. Attitude of this happens all the time. Not recommend to come here. Other reviews corroborate my experience. read more

P&L Auto installed Film Protection on my new C8 Corvette. This was done perfectly and have always had a great experience with many previous vehicles. I highly recommend the services they provide. read more

P & L Automotive - Film install on C8 Corvette. - Auto Detailing Near Me - Edina, Minnesota

while waiting in the lobby several hours for my vehicle, i couldn't help but overhear the repeated statement on the phone.... we don't ensure the product, we only apply it...i encountered several unhappy customers that were basically told, go somewhere else again because we are not going to help you. i was very nervous about having my brand new vehicle here but it is where the dealership has a contract with. TBD.. hope i don't have come back read more

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I was not at all impressed by the experience we had with P&L Auto. Recently my bestie purchased a lightly used Chevrolet Traverse. She took it in to get a protective coating placed/sprayed throughout the interior. We dropped off the vehicle early in the morning and planned on killing some time in the area until it was ready before we made the four hour drive north to her home town. As our day passed by, we got increasingly worried when we hadn't heard from the shop about her car and it was approaching closing time. So we called to check on what was taking so long. They told us that the car was "particularly dirty inside" so it was taking them longer than they originally planned. Uh... Okay. There was literally a couple shopping bags in the back. They acted like we had taken it mudding and then brought it to them. You'd think they would've checked in when it began to run over. Upon getting her vehicle back the protective coating looked like it had pooled up in some areas and left spray spots all over the interior. It looked terrible! Unfortunately, her husband had picked it up from the shop so we were unable to go over the work with them. Sad day. I understand when you buy a car from a dealership you are at their mercy when you get these types of "add-ons," but I would see if they have another vendor they use if they recommend coming to P & L Automotive. #sorrynotsorry read more

It was an absolute pleasure to do business at P & L Automotive! From the start, middle and finish, this business really knows what they are doing and really went the extra mile for my family and our new truck. Our GMC 3500HD truck looks better than when we bought it and it was only 4 days old with 40 miles on it! My experience with P & L Auto has been over 8 years doing business with them. I had an issue with paint on a vehicle P & L treated and the owner really took care of me and my Honda Pilot, thank you Paul. That was over 8 years ago and I have never forgotten your help, time and professionalism. Also, a very special thank you to Vicki! Vicki, your care, attention to detail and patience with us was above the top and that means everything . Thank you for a wonderful experience and service that was simply "THE BEST". We look forward to doing business with you and P & L Automotive in the future! 5 STARS!!!!!!! read more

Soooo...I walked in saying I had an appointment for that day. Next thing I know, this lady tells me my appointment was for a week ago. I was surprised and went to check my phone. That lady then, having no other solutions to our problem at the moment, had the nerve to say, "I guess you must not have shown up for your appointment." WITH a shrug as if it was MY FAULT. HOLD UP! I just GOT my car the weekend before AND on a Saturday! CLEARLY, you guys aren't open on the weekends and therefore, how the hell would I have made an appointment on the day someone called me to schedule an appointment that MONDAY? Noticing my dilemma to possibly reschedule, she pushed me to another lady who decently was able to suggest that maybe since I'm there that they will take my car in and look for a possible loaner car. That worked out. That rude interaction will ALWAYS be imprinted in my memory with P&L. I definitely will never go back! *Only had to go there because of my dealership. read more

Work was done perfectly Car was picked up and returned in a timely manner. The drivers were professional and courteous. All of my questions were managed perfectly read more

My car looks fabulous. After a couple hiccups due to Covid-19, I am pleased to say I am very happy with the service that was provided and also the care the company takes in their work. Mistakes happen and is totally understandable since I bought my truck at the start of a national emergency. What matters is what happens after a mistake is made which shows a businesses true character. My life has been riddled with mistakes since this quarantine started but P and L teamed up with Toyota to make sure I was compensated for my inconveniences and also my vehicle was perfect the way I wanted it. As a former marine I can really appreciate the detail they put into the work and also the care this company has for their customers and business. I had a full protection package installed on my new Rav4 and although I was nervous as I've never done anything like this before, I am happy to say I did. My truck is a little dirty in the photos but the rust proofing looks great and so does the clear coat on the paint job. Rob was wonderful and I could tell he really cares about his customers happiness with their work and David the service manager was also a great help and friendly as well. Thank you guys. 5 stars! read more

P & L Automotive - Auto Detailing Near Me - Edina, Minnesota

I had a great overall experience with P&L Automotive. I purchased the full Auto Armor protection package as part of a premium extended warranty suite on my new 2017 Chevy Silverado. P&L called me to schedule a day/time that worked with my schedule to pick up my vehicle at my home and bring it back after completing the application. It was great not having to worry about the hassle of having to drop off and pick up my vehicle myself. When I returned home from work, my new truck was waiting for me in the driveway, fully detailed with a hand-written note with final instructions and thanking me for my business. I'd highly recommend P&L to any of my friends or family! read more

They did my truck a year ago (ceramic paint seal on top and rust and paint underneath) and it still looks great! All the staff that I dealt with were very kind, professional and helpful. We just took my wife's car there too and it turned out equally as good. I would definitly recommend this place. read more

My White Audi just had work done there. Customer Service was top notch, Nice showroom, the work was unbelievably great! A must return for my vehicle!! read more

Had service done to my new Blazer last week and the outcome was great! customer service and technicians were very helpful. Thank you very much I would definitely recommend p&l automotive read more

Just purchased a Toyota rav 4 and purchased the ECL plus premier package including an under body sound barrier. Billed for services not performed. Buyer beware do not take your car here. read more

You don't come here because you suddenly decide to put rust-protection on your car. You come here because you bought a car from a dealership and they force you to come here for certain things, so this review is probably pointless. But whatever. I'm pissed. I was told that the spray-in bed liner for my truck would take at most 90 minutes. It's been 3 hours and 40 minutes and still counting. I'm sitting here in the waiting room with the functional wifi, but can't do much because there are no outlets to plug my laptop or phone in. So yeah. Come here and get your car done. You don't have a choice. But, if for some reason you read this review before you come, do yourself a favor and just leave your car. Don't think you can wait it out. You can't. read more

This company caused damage to my vehicle, which was purchased less than a week before. I drove nearly an hour to get the vehicle there and was then told I needed to drive it back up for them to investigate, however they are stating they did not cause any damage. The strange thing is, when asked if the damage was noticed when checked in, they said there was no damage to that area and it was not scratched when I dropped it off. There are scratches on the grill, going up and back across the hood, appears a large hose hit the truck and rubbed and scraped along the grill and hood. Very dissatisfied with this company and would not recommend. It's not even about the large amount of money I paid to have this service completed, but now I have damage to the vehicle which the company refuses to fix. Will be filling a civil complaint against them, don't bring your vehicle here!!!! read more

I was going to go with three stars because I had to call my car dealership three times that they had not yet contacted me for an appt (and it could be the car dealerships fault that I bout the package from), and note that the wifi in the customer lounge cut in and out. But when the manager came out to personally explain what they did, what the warrantee was, and to thank me for my business, they get Four! read more

Got talked into getting rust proof coating and interior stain resistant coating for my car when I was at Walser Toyota. Don't do it. It's alot of money. That being said. These guys did a great job. My car looks brand new (we bought a 2012 model). They coated the inside of my door too. The interior coating is great cause we have a toddler trampling the back seat. They gave me an accurate estimate on when it will be done and let me have a loaner car. read more

Bought truck from Merit. P&L auto removed emblem for hood without consulting and then tried to blame dealership for not telling me. Not customer friendly and has a hard time apologizing to their own mistakes. I would not recommend this business to anyone. Poor business model and isn't transparent. Owner Paul had guts to hang up phone while discussing Issue. Disgusting. read more

Very patient with me, considering I had to reschedule a few times because I'm a little disorganized. I dropped off my vehicle in the morning and they had it ready by my lunch break at work, when I got the call that my vehicle was ready I asked if they could drop it off because I thought it would take longer. They dropped it off without a problem and everyone was very nice and I really appreciate their patience with me. Rental vehicle was a 2015 Chevy cruise, clean for the most part, a little salt stain on the interior but that didn't bother me. Great job guys, my car is very shiny now read more

**PLEASE READ **** I'm not one to write big reviews but would like to paint a picture for the reader, so here goes. Purchased a vehicle from Coon Rapids Chrysler/Dodge/Ram on August 31,2016. It was a dealer demo with 5800 miles and had never been registered. Being that I am one to keep vehicles for 10+ years, I purchased every warranty possible for my Durango Citadel. This would include Chrysler's maxcare, clear bra protection, interior protection, exterior protection, and rust proofing and undercoating. In January 2020, someone hit my passenger door and I took it to caliber collision in forest lake. Upon disassembly of the door, they determined that the repair would not be warrantied due to the fact that the door was rusted from the inside. Caliber collision and myself had a meeting at which time Paul Schmelz and his lead undercoating tech came out to inspect the rust. Paul's exact words were "I feel that this job was a 6 out of 10". But I explained to Paul that I paid full retail for a job that I received 60% quality and that I wanted my vehicle restored back to the condition of what is was when new and have him reapply the product to 100%. He told me that that wouldn't happen and that his tech was here now to reapply the product. At this time I had been out my vehicle for a number of weeks. I had already paid Caliber collision to remove all interior panels to inspect for corrosion protection. In more than 1 door, there was dust on the inside cavity, indicating that there was no protection applied. With the panels removed, his lead tech used the wand used to apply the product from the drain holes and reapplied the rust proofing thru the drain holes again. Very unhappy at this time I had caliber apply their product in the doors, hood, and lift gate. Now I have corrosion protection over the existing rust. Hope this was informing. 763-785-4005 for further inquiries about my HORRIBLE experience with a dealership that has been charging customers 100% and doing 60% work. Sounds like a lot of profit for P&L to enjoy the cabin on Cross Lake. read more

Had the protection package added to my new Ranger. Truck looks great! Had a couple of minor issues that were addressed without a hassle. I have total confidence in this company. Would definitely use them again. read more

I have had two cars go through these guys within the last year. First car was a 2015 Nissan Juke, got that car back with a big chip in the center of the hood, Scratches along the passenger side by the gas cap, front head light and an arc scratch on the black between the two doors on the passenger side. This was in April of 2015 With the Juke I had to fight with both the dealership and P&L, P&L claiming that the damage was there when they got my car and the dealership finally agreed that there is no way I damaged my vehicle like that and helped correct it. Now I just had a 2016 Nissan Rogue go through the same process and told the dealership I was leery of going through them and was told don't worry, they will handle this car with kid gloves this time round. We the service manager and myself did a walk around my car before it was sent off to P&L to verify that there was no damage on my vehicle. Got my car back with a nice scratch and dent in the drivers side door. Needless to say I am thinking that I am not the only person to have had experiences like this. One very upset customer. read more

Short version: I hate dealing with P&L. They have some of the least pleasant staff I've ever had the pleasure of working with. Rude, unhelpful and rude again. I've been here twice. As previous reviews state, you never come to P&L out of shopping: you come because you bought a car from Walser. And this fact shows in their customer service. The previous time in 2014, I thought it was perhaps a bad day for the gal behind the counter. Also, my car ended up with a small ding. Meh. Worse things have happened. The second time I visited, I was again subject to unpleasant staff, a severe lack of information and the general feeling of P&L feeling as if they were doing me a favor. The loaner car was garbage compared to my car. It had trash in it, smelled bad and had a requirement to fill the tank before return. It's not a rental, it's a loaner, because I'm giving you money. Fill the tank yourself. read more

I recently had my third vehicle tinted with p&l and just wanted to say i am very happy with the quality of work your business does. It's very professional and the service and the service performed is always very fast ! And the finished work performed is nothing short of perfect ! I highly recommend your shop for anyone looking to enhance their vehicles appearance and protection. Thank You very much! Jeremy K read more

My experience with P&L started with the driver taking my brand new car and bottoming out in it pulling out of my driveway. Not the least bit reassuring when I'm letting a stranger drive my car a half hour each way to be serviced. Not pleased. read more

I bought rust protection when I bought my truck used and it was only two years old I might add. When P&L called to schedule my appointment I was surprised when the gentleman told me it would only take a day to complete. I'm fairly familiar with undercoating and know from experience that it's pretty wicked stuff and takes time to set and dry completely. P&L picked up my truck from my work, and left me a loaner if need be. I received a car a mere three hours later saying my truck was done. I was SHOCKED! When the driver arrived I could smell the tar scent of undercoating emitting from the underside of the vehicle. I asked the delivery guy if it was dry and he said all he does is deliver vehicles. So I reached into the wheel well and touched it and the coating came off on my hand. It was not dry at all. I called and was met by a rude gentleman telling me it's perfectly normal and won't hurt a thing. When I came out later that day to drive home (4 hrs later) the truck still stunk like tar and the coating still had not dried/cured completely. When I got into the car my seat settings were all changed and the radio station was changed....I drove home with the driver window down and I could smell the undercoating the entire time home. I called back to complain about the smell, the excessive amount of fuel used, seat issue as well as the sticker they stuck to the back window. I was met with hostility and was all but hung up on. read more

I had my car detailed at P & L and had my windows tinted. They did a fantastic job, I will definitely go back!

Just got my vehicle rust proof at P&L Automotive. Brought it in early in the morning and job was completed within a hour. I was told in advance that I would take at least three hours or so. But not complaining about how long it took. Just hope its quality work. What I am not too happy about and complaining about is the abuse and unprofessional use of my vehicle while it was being service at P&L Automotive. It is very unprofessional of the mechanic servicing the vehicle to abuse the vehicle by revving the car's engine. Yes it is a sports car equipped with an exhaust but it does not mean you have the right to abuse the vehicle. The car was revved and red lined numerous times by the mechanic working on the car which may foresee and cause future mechanical issues with the engine. The liability and professionalism of the company is questionable if they do not respect and understand consumer rights and responsibilities. Its obvious here that there is no respect for the customer's property and vehicle. Unfortunately I would not recommend this business and I will warn the general public of the unprofessionalism of the Business practice. If further problems arises from the abuse of my property a Civil complaint will be filed. read more

P and L did everything necessary to ensure I was a satisfied customer.

I purchased a new 2018 Impala from Rosedale Chevy. I was pitched the full treatment; rust proofing, paint correction, interior and glass protection. On second thought I agreed only to the rust proofing. I had the paint correction and protection done by someone else. When the driver arrived to pick up the car I told him that the paint had just been corrected and treated and to be careful. He acknowledged this request and drove off. Several hours later my car was returned by another driver, who parked the car half in the driveway and half in the street, and the car was covered with water spots. It looked as if the car was driven through a lawn sprinkler. Very unhappy, I called P&L the receptionist took my complaint and said she would hand it to the shop manager. I have yet to hear from the shop manager. My impression is that these people do not care. I will be speaking with the dealership about this and I sincerely hope that they align with a business that provides quality work. read more

I bought a new 2014 Toyota and also bought their protection package on 3/31/2014. I was told by the dealer (Burnsville, MN Toyota) that the P and L would call me. I waited for a whole week but no calls came. So I called P and L to ask about it and it turned out that the dealer did not send my info to P and L. I called the dealer and the dealer sent the data to P and L after I called. Then I called P and L again and they got my info and scheduled an appointment right away. They said they could either come to my home to get my car or I could drive it to their shop myself and they would give me a loaner to drive back to work or home free of charge. I chose to drive my car to their shop myself. I drove there today and they were all very nice and helpful! I just got a call to tell me that my car is ready for pickup today. So far they have earned a 5 star from me. I will certainly report back here after I pick up my car this afternoon. I want to see how good a job they have done. read more

Had the detailing package done that was recommended by the dealer I bought it at. About 2 weeks later they finally call to setup an appointment to pick the car up and take it to their shop. The work I had done looks really good. However the transportation portion of the deal I am very dissatisfied with as far as when I got it back. All the electronics were switch and the language was changed. Now if the driver said something like I hit a button and everything changed yeah ok I understand. But to be ignorant and not admit to doing it really pisses me off. read more