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    Sincere Detailing Pros

    4.1 (48 reviews)
    Closed Closed
    Updated 1 month ago

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    I recently got my car serviced here and would not recommend Sincere Detailing Pros based on my experience. There was miscommunication about what repairs on my dent and scratch actually cost, and general unprofessional behavior from Ed. The initial quote I received based on pictures apparently did not align with the actual quote by hundreds of dollars and I never received a paper copy breakdown of what the agreement was. When I went in person, he offered to fix a separate scratch on the door, but I turned that down. I only wanted my dent and the scratch on my panel fixed. Therefore, my impression was that the final cost would still be what I was told initially. When I got my car serviced, I noticed that the scratch on my panel was painted over in an unexpected way (please refer to picture). When I brought this up, Ed raised his voice and repeatedly denied it being touched in any way despite my picture evidence. He eventually acknowledged that the panel had been painted, but hid behind the contractor and refused to take any ownership. He is very salesy and kept telling me that repairs would cost over double of what Sincere charged me (it definitely did not, I had received quotes from 2 other businesses prior). At the end, Ed acknowledged that the area had been painted over "as a favor" and offered to repair that scratch fully for free, but it is hard to trust a business that is so quick to deny wrongdoing and yell at its customers. I had read many reviews before coming and am surprised that the result. Maybe this was a one off situation, I don't know. But I do hope any future customers have a better experience than I did. I will say that the contractor did a really good job my dent. I would work with the contractor again, just not Ed.

    They were kind enough to give me a towel after the detailing of my horribly soiled car. They were very friendly and did an awesome job!

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    4 years ago

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    Ed R.

    Thank you and appreciate your business.

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    3 years ago

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    Ed R.

    We appreciate your business.

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    Ed R.

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    Ed R.

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    We appreciate your business.

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    Page 1 of 2

    Ask the Community - Sincere Detailing Pros

    Review Highlights - Sincere Detailing Pros

    I had a huge coffee stain on one of my car's fabric seats, and Ed's team got it out.

    Mentioned in 27 reviews

    Read more highlights

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    Wash Me Self Service Car Wash

    Wash Me Self Service Car Wash

    (6 reviews)

    Southwest

    Cheap! But irritating. And the car isn't that clean…read more The first time I went here, nothing was intuitive. It's not clear how to get in (you drive your car up close to the door), so a line of us were stuck behind someone who was confused and parked their car so that nobody could pass and went inside. When I got in, it's clear you need coins to operate the machines, but not clear how many, because the machine says both, "3 coins to start" and "4 coins to start." It's 4. Getting the coins was also a hassle. There is a credit card machine to dispense coins, but you have to push a yellow button first, which is not clear. Then it says it charged $10, when it actually charged $5. The cash-for-coins machine seems to decide at random what bills it wants. An old wrinkly $1 bill worked. A crisp $5 bill did not, no matter the orientation. Then, using the machines is super stressful. There are multiple identical settings, all from the same sprayer, so it's not clear if they do anything different or if you need a specific order. It also takes a moment to clear the last setting out of the hose, so it's not clear it's working (the hose also leaks constantly). You know you need 4 coins to start, so you put 4 in because you don't know how long that gives you. After about 2 minutes, the machine starts beeping and flashing, warning you to put more coins in, so you rush over to do that so that you won't have to put in 4. All this while someone is either waiting behind you to get in, or is stuck behind you because they don't realize they can open the back door and back out (assuming they haven't been blocked in by other pending customers). When you're all rinsed off, there is nowhere to dry and you have to get out of the way. Just stressful overall. Plus you have leftover coins, which you don't want to use because you don't want to return. Having said that, I thought, "I understand this now, I'll just use up my 4 remaining coins." Except the 2nd time I went, seemingly against my better judgement, there was an attendant. This solved the problem of the cars-blocking-cars, but introduced new problems. First, there are 2 lines, one for the wash and one for the vacuums. The attendant was showing people in the vacuum line in front of the wash line, I guess for folks that wanted to wash after, so the line-skipping was annoying. Then, the sign says get your coins while you wait, but the wait is not long enough to do that, so you end up having to get your coins after anyway. The worst part, though, is that apparently there are some machines that take a credit card directly, and don't accept coins (even though they have coin slots, they spit them out). So, I was stuck with 4 useless coins. Then the credit card machine is, naturally, not intuitive. It scans your card and immediately starts counting up cents. It's not clear how to start washing, if you have to wait for it to reach something, or if you are supposed to pause it and then count down from where you stopped. I scanned my credit card 3 times trying to get pre-soak to work, and couldn't. I think mine might have just had the pre-soak broken, which added to the confusion. Eventually, I was able to get the high-pressure soap to work. Turns out the machine just counts up until you stop it. The direct-credit-card machine is ideal because you only pay for what you use and don't need to use the coins. But the whole experience is maddening. Also, both times I did this, the car wasn't all that clean after. This place is cheap, but the experience is awful and the results are poor.

    Excellent car wash! Clean and friendly environment and all the equipment works as it should. A…read morenice, friendly, neighborhood place. Highly recommend!

    Sincere Detailing Pros - auto_detailing - Updated May 2026

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