I was carjacked at gun point and the robbers took my car for a joy ride around the city. The inside needed a deep cleaning! The day of the appointment my car wouldn't start so Ed came over and got my car running, took it to the shop, cleaned it and returned it to my home. Ed Reed and his team are very professional and did a fantastic job. My car looks better then when I purchased it. I really can't thank them enough! Fantastic customer service! The price was comparable to other shops and I'm telling you I barely recognized my car it was so clean. Thank you!!!! read more

Ed's customer service and work was exceptional. I have two toddlers who destroy my backseat with snacks, dirt, sand, etc. on a routine basis. After handing my car over to Ed, my back seat looks brand new. He went above and beyond to take care of me. read more

These guys are awesome. They sanded and resurfaced my steering wheel and my shifter. It looks brand new! If I ever need any more work done, I will certainly be choosing them. Thanks for the attention to detail. They also said it would be a about an hour until it was done and that's how long it took. My only suggestion is when I came in to pay, it felt a little "sale-sy" the guy was hyping up the business a lot, talking about other celebrity clients. I just wanted to pay and get going. But other than that this place rocks! read more

Sincere Detailing Pros - Steering wheel - Auto Detailing Near Me - Minneapolis, Minnesota

See all

I recently got my car serviced here and would not recommend Sincere Detailing Pros based on my experience. There was miscommunication about what repairs on my dent and scratch actually cost, and general unprofessional behavior from Ed. The initial quote I received based on pictures apparently did not align with the actual quote by hundreds of dollars and I never received a paper copy breakdown of what the agreement was. When I went in person, he offered to fix a separate scratch on the door, but I turned that down. I only wanted my dent and the scratch on my panel fixed. Therefore, my impression was that the final cost would still be what I was told initially. When I got my car serviced, I noticed that the scratch on my panel was painted over in an unexpected way (please refer to picture). When I brought this up, Ed raised his voice and repeatedly denied it being touched in any way despite my picture evidence. He eventually acknowledged that the panel had been painted, but hid behind the contractor and refused to take any ownership. He is very salesy and kept telling me that repairs would cost over double of what Sincere charged me (it definitely did not, I had received quotes from 2 other businesses prior). At the end, Ed acknowledged that the area had been painted over "as a favor" and offered to repair that scratch fully for free, but it is hard to trust a business that is so quick to deny wrongdoing and yell at its customers. I had read many reviews before coming and am surprised that the result. Maybe this was a one off situation, I don't know. But I do hope any future customers have a better experience than I did. I will say that the contractor did a really good job my dent. I would work with the contractor again, just not Ed. read more

Sincere Detailing Pros - After - Auto Detailing Near Me - Minneapolis, Minnesota

See all

Will not be back for multiple reasons 1- I bought their service at a discounted price. On their ad, it said the package that I bought was for a $299 value (which is their full service of interior, exterior, and trunk). The fine print said there would be a $20 extra charge for pet hair. That was fine. Then he told me it would be an additional $80 charge because I have tan leather. Well.. I guess I had no choice but to say fine. But I shouldn't have. Because if I had paid the $299 original price, there would have been no additional charge for leather. They also didn't do my engine because they said the discounted package doesn't include the engine even though the fine print doesn't say that. I also asked for a little spot of oil spill in my trunk to be clean up and he said that was fine. It was never cleaned up. So how was that for a value of $299? I basically paid almost full price for not-full-price cleanings. 2- did not clean under the drivers seat. How do you miss that? 3- when I asked if they were still doing the discounted purchase deals, they said they weren't and that it's already taken down. They lied. It's still up for purchase to this day. Don't lie to your customers. SEE ATTACHED PICS. read more

Really wish I took a before and after pic because let. me. tell. YOU! My car was SHINING. Felt like it was brand spankin' NEW! They'd cleaned out literally everything, even along the little crevices. It was high quality work. I found out about them through Groupon and am so glad I took the chance on them; well worth every penny! They also offer additional services like polishing/waxing out scratches on the exterior, which I thought was really cool. I had this embarrassing large scratch on the side and he polished it off as if it wasn't ever there. He even helped me out by doing small ones throughout the vehicle as well. Friendly service and quality work. Will be back! read more

Best car detailing in the Twin Cities area! Had my car detailed - the deluxe package - after 4 years of driving pets and twin babies around. Ed drove to me, picked up my car, left a loaner for me just in case I needed it, performed magic, and dropped off my car 5 hours later. The interior LOOKED BRAND NEW. I don't understand what they did or how, I just know that I didn't even want to drive it because it looked so perfect. The outside was great, too. But, for real, the inside LOOKED LIKE A NEW CAR. No more salt crusted dirt floors, coffee stains, goldfish cracker paste ground into the upholstery. I can't recommend Sincere Detailing enough. It was a splurge and so worth it. It'll be my new birthday present ask every year. After the grief of 2020, a spotless car was the "self care" I didn't know I needed. read more

Highly recommend! I had a huge coffee stain on one of my car's fabric seats, and Ed's team got it out. The whole interior looks great, and the service is impeccable. read more

Amazing job, my car was sparkling. I was amazed by the capacity to return my car to an "like new" state, the leather was immaculate. I cannot recommend them enough. read more

I booked detailing recently for 2 family cars. The first was a 10 year old car with 100,000 miles... driven and used hard by my son. I can't even imagine what was ground into the carpet. I didn't recognize it when I picked it up after Ed worked his magic. It's glowing.. inside and out. OMG this is not typical detailing. I am blown away. The same day I drove the car home... I stopped for errands. 2 people at different locations asked about my NEW car. Lolol! Next I took in my 6 year old Kia Soul. Bruised leather seats, and pet hair galore. I am blown away at what Ed did to transform my car. Honest to God it looks and feels brand new. Expensive? Yes. And OMG worth it. It looks like the day my car drove off the lot. Far surpassed my expectations. I can't explain the joy I have felt since experiencing this level of detailing. I'm now spoiled. Nothing will ever compare. We're talkin some true love given to my cars. I had to maneuver through some blocked streets to get to the alley where you pull in... but Ed was good at explaining where to go. I KNOW I will be back someday... but for now... this detail job will last a good long time. read more

Better than those automatic washes. Although, I still feel that Ed could have done better job of cleaning my car. Overall they did a good job, but for the price I paid, I was excepting a much neater job. Wheel rims were still dirty and were not cleaned properly. They did a paint buff work for a minor scratch on hood, but still it was not cleared 100%. I could still see the scratch with my clear eyes. They did a good job of interior vacuum, good cleaning of door jams and outside wax. I just wish, instead of doing 80%,they should have done 100% of the work sincerely. Brown points to Ed for suggesting an awesome breakfast place nearby :) read more

Wonderful from start to finish! Super professional, wonderful detailing, competitive pricing, so convenient. My car feels brand new. I highly, highly recommend! read more

Sinceredtailingpros has the best service and customer service. the business took my car and detailed it on Labor Day because it was the only time they could get me in before my road trip. my car looks like new and it had not been detailed since 2018. all of the mulch/hay/dogs had created quite a mess but now my car or new. The neighborhood is safe and while I waited for an ride to take me home I had time to reflect on the importance or respect and kindness needed in the world today. This group of small business owners is rebuilding their community one transaction at a time. By supporting this execellent business i can show support as well. I will be a repeat customer and hope you will be too! read more

No experience with this place so don't mind my star rating (required to post, so I kept it neutral). Only the Groupon issue. I would take down my Groupon deal if it is hurting my business. But that's just me. You should try to get an understanding of customer acquisition via the internet. I've been in digital marketing for a while, and I can tell you you can keep running your business the way it is, get stressed out with yelling at people on the phone, or you can play nice with the internet and get more business and increase your customers' average lifetime value ($$$). I can't believe there are companies that are managed like this in 2017. Sooo basically got yelled at on the phone. If you like being treated like a second class human being, talk to the owner, get a quote, then find the groupon randomly and forget which companies you have called because you shopped around. Then call back. Oh, and make sure you talk to Ed. :) Remember that money is not everything. I would rather pay more and be treated like a person than to save a few bucks. I (sincerely) hope your business thrives in the years to come, but no I will not recommend this treatment to friends and family. read more

Ed and his team were great- very professional. I have a Kawasaki 650 that was caked with salt and dust from parking it in the garage over the winter. It was pristine by the time they were finished. read more

Excellent Service!!! My BMW (Goldie) have been restored!!! Excellent Customer Service!!!! Sincere Auto Detailing...May GREAT SUCCESS BE YOUR PORTION. Bless you! read more

Absolutely fantastic! My 4 year old Honda Civic looked brand new, it's upholstery is spotless, and they didn't make the plastic inside too shiny (one of my detail job pet peeves). read more

I use Sincere Detailing Pros for all my toys. These guys brought my chrome pipes back to life. Everyone with pets knows it's almost impossible to get out of dog hair. Sincere will make it disappear. As a return customer I can always count on and appreciate Edwin's attention to detail an professionalism. read more

These guys did a phenomenal job cleaning up the interior of my 2017 BMW 330xi. I always thought I kept my car pretty clean (dust, spray down/scrub the leather, and vacuum) but these guys take it to an entirely new level. The car looks brand new when they're done. It also smells new. I don't mean it smells like scented cleaner; it just smells like it's not dirty. (that looks weird in writing -- but it's true!) But not just awesome cleaning. There were spots on the leather seats that were all ruffed up from friction or something. I always just assumed I'd have to replace the seats some day, but after Sincere Detailing Pros left and I got in the car, I noticed all the ruffed up spots were gone too. I have no idea how they did that but I was already super happy with the results and this just put me over the top. My plan is to have them do this at least once per year. I'm planning to have them do the exterior too. Really glad I gave these guys a try and looking forward to having them work their magic again. read more

Subpar auto "detailing" overall. Rear window was not cleaned on the inside. The indoor work was shoddy and careless. I had to point out some serious stains that had been grossly overlooked. My rear view mirror had not been cleaned. There was no sort of finish or protectant applied to the exterior. I was thoroughly disappointed and thankful I had not given you a tip. As the adage goes: if you want something done right you ought to do it yourself. If anything, this experience has reaffirmed that. read more

Let me start by saying that I brought in my very first car & it needed A LOT of TLC. I have a 2001 Mitsubishi Montero Sport which is a big car to begin with that had been sitting in a lot after a crash and I got it all fixed but the interior was ridiculously soiled. There were stains everywhere on the upholstery, the roof, the carpets, the seats, it had a bad smell, there were crumbs and trash of who knows what under the seats. It was a mess. Saw Sincere Detailing Pros on Groupon for interior/exterior wash and wasn't sure about purchasing it. I called in and Ed answered all of my questions, booked my appointment & even told me he would give me the same price as the Groupon without purchasing it. At the location their staff was really friendly, made me feel at ease since it was my 1st car & 1st time for detailing. Ed was very sincere about his work. As far as services, I had to pay an extra $25 for the overly soiled upholstery & carpets. They quoted me on 4hrs and they finished it within 3hrs or so. There's no way my car can look as good as new but it certainly looks 10x better. I was surprised at how many stains they were able to take out, and all the tight spaces between and under the seats were fully clean. There's plenty of places to go around the area while you wait so that helped make time go by faster too. Also, they made sure to give me a towel that I could keep on my drive home while the seats dried which I truly appreciated. I'm extremely happy with my experience & the results, I highly recommend them for detailing services! read more

Sincere Detailing Pros - They were kind enough to give me a towel after the detailing of my horribly soiled car. They were very friendly and did an awesome job! - Auto Detailing Near Me - Minneapolis, Minnesota

See all

True professionals and great attention to detail. My SUV was worn hard by a family of 5 and these guys brought it back to life in a days time. Originally shocked by the sticker price, but after seeing the results it was worth every penny. I noticed my gate rod had slid off the track when I got home. Called Ed and he actually went out of his way to come to my address minutes later for a repair. Who does that anymore? Now that's service! Thanks Sincere. read more

I received a full detail service on my Subaru today. The staff was very pleasant to work with. They performed a walk-through with me to discuss the type of cleaning work that would be done to my vehicle. They asked for my input concerning areas that I would like them to pay special attention to. Their detailing work was phenomenal. I plan to return for this service annually. read more

So looking around trying to find a good hand car wash is harder then I thought! Took me weeks before I actually found someone that was open and I never really called this place until this past weekend! Call a few hours earlier to see if I could get a hand wash and he just slipped me in. Nice guy and knows his stuff about car detailing very knowledgeable. My car was looking immaculate and insides were like a brand new car. Took about a hour but very good quality. Will go back for sure hit these guys up! read more

According to the reviews on Yelp. I thought I give this detailing shop a try. Everything went by smooth from calling and getting quotes, to booking a service, and meeting Ed. After discussing that all I want is mainly interiors detailing and addition to that is leather interior treatment. Realizing yes. I do need that because I have kids that eat and drink that spills here and there along with dirt stain because of walking on the seats. Forgot to mention I have a newer Toyota Sienna van. So it does cost quite a bit. After receiving the vehicle. Which I haven't got the chance to take a look in and around interiors the first day. I did the second day. ( I didn't pick up the vehicle when the service was done due to work schedule) to my surprise, I was disappointed in the service Detailing. There were numerous spot that was missed; stains are still there on carpets, between consoles, and leather interiors and I still find wrappers and smaller piece of paper/miscellaneous trash in hidden area. No windows/windshield were wiped. There are still finger prints all around my windows inside and out. To my conclusion I will not use this service again and does not recommend this detail. I felt like I was over charged and could do a much better myself although it's winter and cold so that's something I cannot do due to weather. The service is not worth the money. 149.99 for interiors detail. 30 for leather treatment. In my opinion. I never had the chance to talk with owner/manager. But I know nothing will be done. What's done is done. I felt like I got cheated on and this will be my first and last Most of what is offer was not done. I do appreciate that they did took some time off theirs and do a wipe down and vacuum. But to give them a 5 stars. It does not deserve anywhere near there. I would give a 2. read more

See all

This place was great. My car, which had been detailed annually for the last 5 years has never come out of a detail looking better than with Ed & the team at Sincere Detailing Pros. I would recommend them to anyone looking for a great detail at an affordable price. read more

Recently I visited this unprofessional business. I got my car detailed but I could easily say it was completed by a child. I was left with crumbs in my backseat and under the passenger front chair. I was in a hurry so I left without thourghly inspecting my car. When called to speak to a manager to express my dissatisfaction I was insulted and accused of lying all while the man on the phone was screaming at me. This place has terrible customer service, and does not do what is promised. I did read the reviews prior to going so I was excited to finally spend some extra money on getting my car detailed. These reviews must be from family or friends because the level of disrespect I received was unbearable. BEWARE of this SCAM! read more

I hit a pole and yellow paint covered a long stretch of my passenger door. I found Ed's business on the internet and he was able to remove 100% of the yellow paint and even cleaned my windows, tires and interior (I didn't even ask him to do this). I thought the price was very reasonable and Ed offered a wifi password as I waited. I'd absolutely go back if I need detailing or need my car buffed due to an incident again. Great guy and great service! read more

After spending over $200 to get my car detailed I am no impressed, I went in a second time so Ed could clean it again. I still had to come home and clean spots he didn't touch such as cup holders and compartments. I am really upset, I just bought this used car and wanted it cleaned deeply. He did clean the seats, flooring and mats and surface things you see at a glance but with a deeper inspection, I was very disappointed. Even a friend who did detailing in the hometown said my car was unacceptable. read more

Sincere Detailing Pros - Results from cleaning my car again, after having it detailed - Auto Detailing Near Me - Minneapolis, Minnesota

I brought my vehicle in and at first was impressed by how friendly the man was and felt comfortable leaving my vehicle there. I picked it up and on the way home was noticing parts of the car that had been completely overlooked. The middle console was still dirty and had not been touched. The cups in the middle are not cleaned out. The chair has white dirt streets on it that were not cleaned and there were marks that I easily cleaned up with a wet rag myself. Ok top of that there are parts on the outside of my vehicle that were not cleaned, and the wax was not applied right, with some of it peeling off. I have brought my vehicle into many other places to be detailed (and for a lot better price) and I have never been so upset. I was charged an extra fee of $21 for having "a soiled carpet", which at first I was turned off from because I have never heard this before but gave them the benefit of the doubt, only to pick up my car and get home to see a subpar job. I wish I had better things to say about this, but I don't. I hope that my experience was a one-time thing for the rest of their customers. I wish I had not left a tip. read more

See all

Ed and his team did an AMAZING job detailing my car. They were able to work my schedule to fit in an appointment. It was a mess before I brought it in, dog hair everywhere, dirt and mulch from gardening projects and the wear and tear from being a 10 year old car. Afterwards it looks BRAND NEW. It was definitely worth it to pay for the leather upgrade, they even got out the blue stains from my husbands jeans. I would recommend Sincere detailing to anyone looking to upgrade their car's appearance, I will definitely be using them in the future. read more

I just wanted to say, thank you Ed! Ed and his crew did an amazing job on my vehicle. It looks brand new. They even buffed out all the door dings that I got from parking lots in this city. Would highly recommend this place. He even squeezed me in on short notice. Thanks again Ed read more

My car was used and abused from a move across country. Full of dog hair, dirt, leaves, and salt from the Salt Flats in Utah. Selling it has been on my mind lately so I thought I'd get it cleaned up. I called a bunch of places and couldn't even get anyone to answer their phones. Ed answered. I'm glad he did. I went for the full detail and my car looks incredible. In San Francisco, someone changed lanes into my car -- Ed got the paint marks out. He cleaned the headlights, now they shine nice and bright. All of my dog's hair was removed from the seats and floor. I'm very happy with how it turned out. Seeing my car look so clean has me rethinking selling it. read more

Sincere Detailing Pros - Before and after. Looks like new! - Auto Detailing Near Me - Minneapolis, Minnesota

See all

Ed detailed my '66 Coronet before Back to the 50's and the car looks incredible inside and out. I haven't seen my interior looking this good since I've owned the car. read more

I've gotten probably 5 or 6 detailing jobs done in the last several years - Sincere is the best one yet. Let me start by sheepishly admitting this time around my car was DISGUSTING, through and through. I'm a traveling sales person so spending half my life in my vehicle is an understatement. I requested an interior detailing job and Ed was incredibly kind and professional from the get go. He was even super patient with me when I made a silly scheduling error. You can tell he really cares about his business and you as a customer. My car was finished in just a few hours and my jaw dropped when I saw it. No joke, it looks like it did the day I drove it new off the lot. All the seat stains removed, road salt crusted carpeting like new, imbedded dog hair vanished, every nook and cranny sparkling. I found their pricing to be comparable and reasonable. They even extensively washed the exterior at no extra charge - so nice. Look no further, Sincere is the real deal. read more

Very professional communication and work. My car was full of dog hair and it came back spotless and looked new. They even got the little scratches that you get on doors out! The leather treatment made the seats look so luxurious and new. So happy. I will definitely go back and refer all my friends. read more

The short version: I rarely review, and only when I've had a noteworthy experience I think others could learn from. I can't say enough positive things about Sincere Detailing Pros. Fantastic responsiveness, customer service, professionalism, and friendliness. Of course none of that matters if the quality of the work isn't good. Their work is great. And the price was extremely fair. The slightly longer version. My teenager who drives the car (a white SUV) parked it under a berry tree. The berries fell, stained the paint, and the sun literally baked the stains into the paint. I brought the car to Ed this the morning. He tried 4 different treatments after which he said, "sorry, I can't get those stains out.... Actually, I've got one last idea." It worked. He got me in in the afternoon, and detailed the h*ll out of the interior as well. The car is beautiful. I almost didn't want to give it back to my teenager. As for Eric W's issue re: external protectant, Sincere offers different packages, some of which don't include that service. Not a problem for me at all. That's an easy thing to have done (might have my teenager wax the car as penance in fact). Bottom line: Ed & Co. will take create care of you and your car. read more

I took my 2005 Lexus RX 330 to get it detailed before putting it up sale. Ed made sure the job done to my satisfaction. The shop exceeded my expectation! The detail shop is located below the Laundromat and the office is tucked-in to the right. You can't go wrong! read more

I had made an appointment with Ed for a pre-appointment consultation to clarify my expectations and what was covered by the Groupon. Ed went on about how proud he of his work and that he's the best and assured me that you would take care of all my concerns within the price of the Groupon plus an additional charge of only $30 for having leather seats. I said no problem. When I arrived for my appointment Ed said I needed to pay an additional $183 if I want light scratches buffed out. I couldn't believe the change from what he had said 2 weeks previously during our pre-appointment consultation. Definitely feel like I experienced a classic bait and switch. As this was an integrity and trust issue. I paid $150 for a Groupon that was valued at $375 plus was going to pay an extra $30 for my seats being leather. Ed's response to me when I shared my concern was that if he takes out the light scratches he felt that I would be expecting him to do his job for free. I don't agree Ed's assessment when I was paying him $183 for something supposedly valued at $375 plus $30. I was looking forward to having him earn my long-term business with a great experience but it ended up being a disaster, as I and my wife went out of our way in taking time off of work to take our business to him. Very disappointing. Over the years I have experienced great auto detailing from very honest, fair, dedicated, and reputable people. I highly recommend taking your time in finding someone with those qualities as it's hard to find a really good auto detailer. Final assessment: Not Recommended read more

I had a great experience at Sincere! The service took awhile, but it was completely worth it. The inside and the outside of my car made it completely ready to sell. read more