I got my car back and they were still waiting on 1 part to come in to finish the job completely…read more Said they would call me next week to get it installed and it shouldn't take too long. 3 weeks later, haven't heard a word from them. You would think they would at least have the decency to finish the job after they charge $7K. Also, when I got my vehicle back it now reeks of cigarette smoke. Had to buy air fresheners to cover it up. Just great as I have an infant that rides in the vehicle. Thanks a lot. Wish I would have went somewhere else.

Ok service personnel and facility Location is ok…read moreMultiple companies working together here. Longer than I thought it would take.

My car started making strange noises and I was in the area and saw good reviews so I stopped in…read more Jim hopped in my car drove it around for a few minutes and said he will need to get it up on the lift to get a better idea, but seemed to rule out some things. I'm going back next week to drop it off and I feel good about leaving it with him.

From the moment I walked in I felt this was the mechanic I wanted fixing my transmission…read more Personable, smart, and expedient.

I had my car towed to UI 12/30. I had the computer module replaced on my Saab for a second time at…read moreUI (first time 9/2023). I had to replace the computer because we are going to sell it and also a few other items...almost $2,100. I picked it up from their parking lot and the power steering is so tight I can hardly move the steering wheel To drive it onto the road. I drove it across the road to Holiday to see if I needed to buy power steering fluid as I had a 25 mile drive home. Power steering level good. I got to Plymouth and called the shop before they closed Tuesday night. John called Wednesday about 3pm. I asked if the mechanic drove it. He said yes around the neighborhood. Literally, steering was almost locked, front end sounds like a dinosaur yawning. A tense 25 miles home. How could this be missed post computer fix as they parked it in the lot? i could have had them either diagnose and fix the issue at UI (saving me a ride in rush hour downtown) or towed to my other mechanic in Eden Prairie. Friday it's being repaired in EP. It is most likely either a power steering pump or seal issue or possible cv joints. Frustrating.

I am going to post my complaint to the BBB, the owners response, and finally my rejection of his…read moreoffer to make good on this transaction. Judge for yourself, but I'm sharing my story so not one more customer is defrauded by this shop. Seriously. Be warned..... I brought my car in on 12/20/22 @ 8:30 am and advised Dana, 'I hear a grinding noise coming from the front end. It occurs when I accelerate and when I'm moving at all. I had the vehicle last serviced with Hoover Wheel in August and they replaced parts. I have the detailed work order of what they've already done and it's on the passenger seat.' She had me sign an estimate that showed $738 for a wheel bearing replacement, which I signed saying to her, 'I want the grinding noise to be fixed.' She said 'no problem, we'll get you taken care of.' Dana calls me around 4pm to tell me that I can pick it up. I arrive and the bill is $938.77. I paid it even though it was a lot more than originally quoted. I just wanted the noise gone and they said they could do it. I drive the car away and the grinding is even louder. I called and they didn't answer my call. The next day, I waited for a return call because I did leave a voicemail at 5:22 pm. No call back. I called her and said they didn't fix it. She said bring it back and we'll get it fixed. They charged me AGAIN for doing what I had asked in the first place! I was told that the drivers side wheel was hanging there by the owner. I asked how that was possible when I just paid $938 for that to be fixed. They fixed the WRONG SIDE OF MY CAR AND THEN CHARGED ME AGAIN FOR WORK THAT DIDN'T NEED TO BE DONE. I never signed anything agreeing to pay them extra to do the job correctly. This garage has scammed me! I'm out now $1913.25 on a repair that should have costed me less than $500! These people have to be stopped! I told the owner everything and he did not have any sympathy. He gave me $100 off the second bill. I was defrauded by this garage. I understand making a mistake but to blame me and then make me pay twice is outrageous! I want the second bill repaid to me because I shouldn't have had to pay for something that didn't need to be fixed. Again, there is serious fraud going on here and I'd like the BBB to investigate please!!! The owners response: Let me start by saying I am truly sorry about Daniel's experience. He wanted a wheel bearing replaced. We asked which bearing he wanted replaced, He replied "I believe it to be the front passenger side" (call file at 40 sec). Dropped off the car and gave us paperwork from another shop. He did not ask to have anything confirmed about the bearing. Told Daniel that if the hub needed to be replaced with the bearing it would be extra. Parts were replaced per request no diagnosis was performed. A new hire performed the work he did not test drive prior or after the work was completed. Our repair process states to drive before (if driveable) & after repairs. Tech is NOW aware that EVERY vehicle is to be test driven before and AFTER repairs. The 2nd day we looked at the driver side & found the nut was loose. We tightened the nut, the bearing still was noisy. We told Daniel how much it would be to replace the driver side bearing & hub. Finished repair test drove the noise was gone. At pickup he said it was a lot of $$. Gave a $100 discount. I gave him both bearings. I turned the passenger side bearing and said that it felt notchy. Called Daniel twice on 12/30/22 to resolve this. He didn't answer or call back. My solution is as follows. Bring the car back, I will provide a loaner. I will remove the passenger side bearing and install the old bearing. Document taking the new bearing and hub assembly off and installing his old bearing. If there is no noise I will reimburse him for the 1st repair. If there is still noise we can work something out for the passenger side bearing/hub assembly. I am not going to give Daniel the new bearing/hub for free. I need the parts so I can return them and be reimbursed by my supplier. I also want Daniel to take his review off Google and the BBB too since I am accommodating him. I am providing the recorded phone call file from 12/19/22 and a screenshot of the call log showing the times I called Daniel on 12/30/22. My response to the 'solution' offered: I no longer have faith in this business to handle absolutely anything with my car competently or honestly. I reject the 'accommodation' offered. It's simply insufficient. As far as removing my reviews; absolutely not. As a matter of fact, I have told everyone about the scam happening here. John, your response is unacceptable. I complained of a grinding noise. Your website falsely advertises it fixes grinding noises right the first time! Excuses is all you've offered. I will accept the labor costs if you're okay with my continued protest that I should not have had to pay twice. You and your staff are perpetrating fraud by falsely claiming you've done work you didn't do! You even admitted-see BBB

I would highly recommend Galeana's Towing! My car was hit…read moreafter a very long night shift while it was parked, and the two young men that showed up to tow my car went above and beyond. They carried my belongings and car seat for me and we're very polite and professional. They also showed up in a very timely manner. It was also in a very difficult area for them and there wasn't much space. They did a wonderful job. Thank you.

My car died in the middle of an intersection on Lake St. Galeana's were so helpful, they were there…read morein 10 mins, had my car on the truck quickly and safely and took me to the requested dealership no problem. They helped make a very stressful situation a lot easier. I really appreciate these guys!

I put this review on his website and I also wanted to mention it here:…read more I was absolutely amazed at how great the car looked. It was a 1999 Miata that been stored in my daughters, garage and tools and toys and a number of other items put dents throughout the body of the car. After he completed his work, I could not find any dents not even hard to reach places. Ryan Anderson is definitely an artist. And his pricing was very reasonable. I highly recommend his work.

What more can I say- Great experience! Hassle free…read more Gary at Anderson Dent and Detail went above and beyond when it came to my vehicle getting nailed by hail. They helped me understand the insurance claims process and took care of everything. He also helped my mom and save thousands (literally thousands of dollars) when she was the victim of a hit and run in her brand new SUV (non insurance claim) . If you haven't explored paintless dent removal I highly recommend doing so! But be prepared to fall in love with your vehicle all over again! Thank you! You have a customer for life in me!

NE AUTO BODY did beautiful work on my Classic Car. They also did wonderful work on my Hummer and…read moreF150 when they were damaged by hail. I will be bringing them another classic car to do next week.

These guys do a great job, they do it efficiently, and they do it for a fair price. Bonus points…read morefor the sweet office dogs.

Driving along and find that my tire is losing air fast, I pull into this fine establishment and…read morethey couldn't be more helpful. Because it's first come first served there was a little wait but luckily they got me in before they closed. The staff is incredibly kind and helpful and there is even entertainment there with, the shop dog! I feel very lucky to have broken down near this shop. And now, I will only use this shop for my auto needs.

All I have to say is that this place is simply amazing! I was in MN and borrowed my son's car…read more They have 6 kids, with 5 of them under 10 years old. So, you can imagine the state of that little car! GROSS I was quoted $115 for a total detail job before they saw the car and I fully expected them to add at least $40 for the amount of cleaning they would have to do. They did not add any extra money, they cleaned that car till it looked as new as it could, and it was done in record time. They did such a good job! everybody was surprised how good it looked!! I wish I would've took before and after pictures but it was freezing cold and I forgot. Best detail job I've ever had on any car I've owned. You will not regret going to this place.

They forgot to put the keys in my car after the detail. Completely unacceptable behavior and wasted…read morea bunch of my time. Really wish people had more attention to detail.