Care Quality Office Experience…read moreDr. Panahy had been my primary care physician for most of the 28 years I've been with Kaiser Permanente. I found her care to be excellent. She always spoke to me at length regarding my health and was always on top of whatever test, labs or Rx's I needed. Dr. Panahy was an excellent physician - caring, cooperative, informative and spent time with you despite the requisite 20 mins. that was usually mandated for appointments. I will miss her and when I think of excellent physician, I think of her. RIP. Andrea Sommer

Dr. Panahy has been my primary care doctor since 2004. Her practice has grown a lot since then -…read morelast I heard, she's no longer accepting new patients. I usually have to schedule my physicals a month or two in advance, and if I'm sick and need to get seen that day, I almost always have to settle for someone else in the practice. I usually don't have to wait long to be seen, and the practice seems to run fairly efficiently, aside from a recent frustration in getting a prescription refill. I find my annual checkups very helpful. Maybe it's just that I'm not trying to swaddle myself in a paper jacket and wrap - they usually give me a cloth gown. The office seems to schedule at least 30 minutes for annual checkups. Dr. Panahy is thorough, easy to talk to, and never seems rushed. She takes time to explain things, is well-informed, and is gentle during exams. She's been flexible with writing referrals, prescriptions for nonessential stuff like allergy meds and daily vitamins, and refilling prescriptions from specialists. The followup is fairly standard. If my labwork is normal, I get a letter in two weeks or so telling me the results. Dr. Panahy does call to discuss abnormalities. I haven't seen Dr. Panahy for any acute conditions, so I don't have a good feel for how she does with diagnosis. The other physicians in the office are okay.

Wamp, wamp. I just called to make my 6 month appointment and to get my IUD removed and replaced…read more The woman who takes the calls is very sweet and kind, but she informed me that the good doctor doesn't insert IUDs. When I asked if this was a moral thing, she assured me it was not, but could not tell me why he doesn't do this but that I could still come in for my 6 month exam. I can respect and understand a doctor's decision not to insert IUDs UNLESS his job is as a gynecologist. That would be like my saying, "I'm great at office jobs, type very quickly, know the Microsoft Office Suite, and am an excellent communicator, but I don't email. It's not a moral thing, I just won't send or receive electronic mail." That's your job, and choosing not to do it stinks for your clients. I won't be going back to Dr. Paul, and I'm very sad and disappointed about that because I liked him and his staff a lot, but I won't support a doctor who picks and chooses aspects of women's reproductive healthcare at their whimsy and at patient's expense.

Been seeing Dr. Paul for years now and make the trip even though my new office is pretty far away…read more His staff is kind and I've never felt that they or Dr. Paul have passed judgment on me, even though my lifestyle is different than most. I've always felt like I've gotten excellent care. For female-bodied people who are overweight, this office is especially supportive. I never had any symptoms written off and I've always felt listened to. They've never chided me, only celebrated successes. If you've ever experienced the "you've got [insert symptom here] because of your weight," or the "I see that you're overweight, have you tried diet and exercise?" before you can even get three words out, you know why this matters.

I started going to Dr. Becker in my early twenties. He was my doctor until I turned 60. The only…read morereason I changed was because I was not eligible to go to Walter Reed Hospital. Dr. Becker has always displayed impeccable work ethics. There was a time I had reached a low point in my life and he noticed my demeanor had changed. He was concerned and provided me with empathy and a caring heart. I wish I had never stopped seeing him now, at 74 because he knew me for such a long time, I did not have to continue to give history as I do at Walter Reed. You never know who you will be seeing. I cannot even Pathum anyone having anything negative to say about Dr. Becker. I am inclined to think they have problems that they brought to his office. He should be the benchmark for other GYN physicians.

Dr. Becker is FANTASTIC! He is professional, patient and providew me with his honest opinion as a…read moredoctor and personally. I prefer men doctors, eepecially for what can be an embarrassing appointment. I find women including women professionals in this town (doctors as well) are pretty judgemental and dismissive. He never makes me feel rushed, he makes certain all my questions are answered. He is frank but NEVER made me feel uncomfortable in a vile way. I am open with the subject of life which includes sexuality. He helped me find a better medication where other doctors made me feel like I was either imaging the effects or I just did not want to take birth control. I have been a patient of his for 3 years and I am estatic with his service! Now, the administrative staff (on the phone at least) leave a lot to be desired. It is hard to get someone on the phone, if there are any issues outside of making an appointment, I felt like that the staff did not know what to do, so they did nothing. I will continue to be a patient as long as he is physician in practice.

worst service ever and the billing department is horrible. one of the ladies (receptionist) there I…read moreforgot her name but, she looks like trailer trash (her face looks always mad). the billing department is horrible we payed a bill back in march and we just got a letter telling me that the send the bill to a account to collection agency. The lady from the billing department (Comprehensive Physician Resources) told that she cannot see any payments made on my account and she said that they can see everything from Greater Metropolitan, when I made the payment back in March. I went this past Thursday night (when I got the letter) to check on this bill and she told that the money is sitting there. Again logistics is horrible with this place. they are going to ruin my credit for $159 dollars. Another thing is that my insurance is trying to get the right paper work from this people and they don't reply to my insurance; after a year... so, my insurance don't want to pay me because they need the right paperwork.

This group is made up of the finest doctors and nurses ever: at all locations; for office visits…read moreand in/outpatient surgery. You will be deemed foolish not to take advantage of this very professional and customer service oriented group of doctors, nurses, and staff. I guess Irving and Hee each trapped a bee under their saddle: got bucked off; and landed face first in the hog pen after a fresh downpour. That would make anyone embarrassed as well as mad. Don't take it out on your caretaker because of a few minutes of waiting time or because you don't care for someone's appearance. That tells me you're "stuck on stupid". Be doggone glad you have to spend some time waiting. Waiting is the most direct and honest indicator that the doctor does not stop until HE AND HIS PATIENT are completely satisfied: with questions, procedures, diagnosis', prognosis'; and most important with the patient's complete comfort, ease, and peace of mind. The doctor will do the same for you, but if your 45 minutes is up and you feel compelled to leave then pack it and "git". Good riddance. Efficient planning on the part of the patient will help. Why would a patient believe: he/she can stuff a one hour commute round trip to the doctor's office; he/she can then get in at exactly the minute scheduled; and he/she can wind it all up in the allotted 45 minutes??? All during a one hour lunch allotment???? Reality is knowing you need at least a half day for any medical appointment!!!!! And in conclusion - I consider it to be a rude statement of grand measure exceeded only by the abject lack of tact and behavior that Irving would render his opinion about the "appearance" of "he forgot her name" in the billing department. Not everyone will fit your PC mold, Irving, so get the chip off your shoulder and give thanks to God you have people out there who really do care for you........ Lt Col "Dickie", USAF, Ret. - Fighter Pilot

Out of all fairness, he's just an "OK" doctor when it comes to his bedside manner, getting back to…read moreanswering calls, etc. I've been seeing him for about 4 years, he inserted my IUD and he's also delivering my second child. I keep going back, because he's frankly honest and doesn't bite his tongue. I need that in a good doctor, I don't want someone to hold my hand and lie to my face. I do wish he was more personable, but it's not like i'm marrying the guy, he's doing exams and keeping me healthy. That's enough for me! His office staff in Arlington is also just "ok", but I don't expect much more. They've never failed to give me an appt, never forgotten to call me about something and fix the mistakes they made. That's all I ask for in good customer service!

I moved to Mclean 2 years ago, a friend told me about this practice. I would say, if you want to be…read moreresponsible to your health , you've better choices. Dr. Sandra was pleasant all the time, in a very timely manner. After my last routine check up, never heard anything from the office. Then, I was assuming everything goes well. (usually they call you when you have problems. If everything is OK, heard nothing) But about 5 weeks later, when I got billed extra from my insurance, I called the office. They told me looks like they NEVER received any result back from the lab for my pap test!! Then they promised to check it. 2 days later, office called me and said I have abnormal test result! If I didn't call because of the insurance bill, I will never know what's happening with my routine check up. The office even don't know if their patient's lab results were missing. If this is something serious, can you imagine the result? The office is lack of management. I got wrong information from nurses. Caused me a nightmare!

It is a rarity to experience a physician that takes charge of his practice. Moreover, is 100%…read moreaccountable for his actions. From the moment I contacted Dr. Footer during a very stressful situation with my daughters pregnancy----he answered his phone! YES! Dr, Footer answered his phone and not an answering service. Dr. Footer set our minds at-ease and just as he indicated----everything resolved itself. The delivery of my grandson was nothing short of the best experience ever! Dr. Footer was thorough and patient! He took immaculate cere or my daughter from the moment she was admitted, until discharge day. Dr. Footer NEVER left the hospital. There was no intern treating my daughter either. Dr. Footer's pleasant, calm, kind and professional demeanor was a constant blessing. The lighthearted humor also made a very stressful birth, much more tolerable. In a world where it's hurry-up and on to the next---Dr. Footer is a rare gem. Yes! To some he may be old-fashioned, but I assure you, it's indeed the old-fashioned that yields the best outcome. Thank-you Dr. Footer for the genuine love and professionalism. My grandson was born safe and healthy because you went the extra-mile to ensure his birth was PERFECT! Wishing you all the best for always!

I adore this man. Both Dr. Footer and his staff (Tricia is fantastic!) are without a doubt the most…read morelovely and accommodating group of people in the health care industry. I really did hit the medical lottery when I found this practice. I initially was hesitant to see a male OB/GYN but was convinced by a satisfied patient of his to give him a go. The moment I met Dr. Footer, all previous apprehension evaporated. I've since referred him to friends, all of whom shared my initial reaction to seeing a male doctor, but they too were immediately converted and are now huge fans of his as well. The man is a great doctor and a great person. Let's face it: dealing with this side of the ladybusiness is never going to be "fun," but having a good doctor to see and a friendly staff to greet you makes the process a whole lot more bearable. Dr. Footer and his staff are extremely responsive to my periodic questions and requests and, quite simply, they get it done. Whenever I need information or assistance - they take good care of me. Take the plunge - you'll be glad you did.

I went to see Dr Polun for several problems with my feet over the last few years-plantar f,…read moreneuromas and ingrown toenails. very thorough and pleasant, good bedside manner and an advocate for my best interests. would not hesitate to see again if I have any more issues.

Let me save you some time and say avoid Dr. Polun…read more I have never waited less than 30 min in Dr. Polun's office - usually more like 45+ min. However, I went back to him despite my better judgement about the wait time because his office is conveniently located. I saw on the sign in sheet that there was one other person at the exact same time as my apt with my doc - double booking us. His time isn't the only one that's valuable. He untrustworthy. He sold me an antibacterial product despite the fact that I have a viral issue - wasting my money, because it won't solve my problem. I feel he prayed on the fact that I was desperate. When I tried to ask him questions he straight up didn't answer them, didn't explain what I should do to protect my foot, and was quite smug -- kind of making fun of me to my face. He seemed annoyed that I was asking questions at all. I've given this guy tons of money the least he can do is let me ask some questions and get my full 15 min worth from him. I will not be going back and urge you to stay away. He is dishonest, will up-sell you, will not answer your questions, & will waste your time in the waiting room.

We choose Dr Grace more than 10 years ago. She is an awesome Doctor. I realized the other day, that…read moreI had never written a review. 1. Grace always takes time to find out what is going on in your life, and tries always to find better ways to solve medical problems. 2. Grace always listens and genuinely cares. The sad reality is that Dr. Grace is retiring at the end of this month. After 10 years of wandering to the same Doctor, I am going to miss her. But, I am also happy that she gets to do the things that make her happy now. I wish her the best of luck in her new journey!

The doctor is nice. One staff member is super rude. She refuses to work with the patient to sort…read moreout insurance claim issues when the insurance claim was not correctly processed. She hangs up the phone and refuses to talk. Come on. It is the bill coming from your office and you did not process the insurance claim right. It is super frustrating experience. Worst doctor office staff I've ever seen. I would not recommend to go to this doctor's office just because it is impossible not to deal with this one particular staff.