I had an excellent experience here. From the moment I called, the owner was very friendly and…read morehelpful. When I arrived, the whole shop felt very clean and well organized. The staff, including the person at the front desk, were kind and professional. What stood out most was the owner's honesty and knowledge. He was patient, helpful, and clearly well respected by many repeat customers who came through. It's rare to find such a well-run, trustworthy shop these days. I highly recommend them.

I recently got into a car accident and Wayne really went above and beyond to help me out, from…read morehelping me get my rental car to providing a fair estimate for damages. Unfortunately my car wasn't worth salvaging, and he even helped me out there. You can tell by talking to him that he cares about the customer and just really just loves to work on cars, and isn't out to take all your money, which I really, really appreciate, especially in this industry. You'll see on their website that their motto is "Where Customers Become Friends". You know how sometimes you'll read hokey stuff like that and just kinda wave it off? This is truly a place where you'll feel that way. I would highly recommend this place to anyone. They even do scheduled maintenances -- if I can't get to my dealer, I would more than trust Wayne with my new car.

Very poor quality work. I saw the reviews and decided to take my car there, but unfortunately, I…read moreended up with leaks in my trunk. They replaced the trunk and the passenger door, and after taking the car back for repairs, rust started appearing only two months later. The quality of the workmanship was extremely disappointing, and I would not recommend this shop based on my experience.

Took my vehicle in for the door locking mechanism. It worked for a day and stopped, with it being…read moreworse than when I took it in. To add insult to injury the door panel and driver's side window had grease on them after the repair. Basically I just wasted my money.

Wow. I am just blown away with the kindness and professionalism of this business!!…read more I had trouble with many other places in the area getting my vehicle looked at; and also having the fear of going to a new car place as a woman. (You never know what shady intentions some shops have) but they were able to squeeze me in; AND had my car ready within 35 minutes! The woman at the front was so welcoming and sweet and assuring, and the mechanics also fill your tires with air and did a light inspection all for only 20 dollars!! (I did have my own oil and filter) but honestly; you will not get this service for this price anywhere else around here!

Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Great mechanics, friendly and honest. The team at Glenn & Sons never does any unnecessary work. We…read morehave been going to them for over 20 years and they are fabulous!

I've had my daughter's Volkswagen beetle repaired here as well as my sons Toyota FJ…read more Ken is easy going but more importantly, he not only gets the repairs right but he gets them done remarkably quick. I've never had such luck with auto repair shops and highly recommend them.

From start to finish GLA in Lake Villa was great with getting my vehicle repaired asap. Super…read morefriendly, spot on with immediate responses and fast turn around time. Highly recommend!

This place is literally the best. He is so kind, friendly and extremely affordable. I highly…read morerecommend him!

Did work for me on products that I had bought to have installed. Once the work was done it seemed…read moreok however 2 days later I got to work and the brake lights didn't work. Brought it back and they checked the connections which seemed to be fine. However the next day they didn't work again. I contacted the company I purchased them from to try and get another set and it was in the process. Since I didn't have operating brake lights he put the originals back in and stated to me "from now on this is on you, we can't keep doing this". So it seems to me like this shop does the work but won't stand behind their work to make sure it's done and done right. Once they finish they wash their hands on the project. Choose elsewhere for you vehicle needs.

the pick up was easy enough but seems they got mad at me because they only had two parking spots…read moreand I happened to pick the wrong one. which was also where I had gotten it from. but then on top of that they charged my card an extra 33 bucks or so for whatever without notifying me either. so be careful not to get your money stolen when renting a truck here.

Absolutely the best place for service! The owner was very helpful! Took my car in and within no…read moretime it was up and running perfect.

The staff was courteous, friendly and respectful!! They took care of the problem with my van and…read morewas very reasonably priced!

Had breaks done cost $2500 a few weeks later they go out no breaks at all. Almost hit going…read morethrough intersection. They try to tell me it was something they did not do...after checking on it himself the person in charge took responsibility and repair the breaks a second time at no cost...few weeks later the breaks go out again ruining my tire and rim along with the front rotor, caliper and pad. You would have to be free of your senses to use this place...expensive and dangerous.