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    Advanced Auto Works

    4.7 (29 reviews)
    Closed Closed

    Services - Advanced Auto Works

    Auto steering and suspension repair

    Auto transmission repair

    Oil changes

    Advanced Auto Works Photos

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    6 years ago

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    3 months ago

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    1 year ago

    Absolutely the best place for service! The owner was very helpful! Took my car in and within no time it was up and running perfect.

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    2 years ago

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    3 years ago

    Drove over there for an estimate and never heard back from anyone and left several messages with no call back.

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    4 years ago

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    3 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    9 years ago

    Great place to go. Rented a van for the first time. I had some dumb questions for Tom but he didn't mind. Everything went perfectly.

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    11 years ago

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    9 years ago

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    11 years ago

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    12 years ago

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    7 years ago

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    12 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - Advanced Auto Works

    Review Highlights - Advanced Auto Works

    Tom, the owner is the nicest guy and doesn't give you the run around like every other shop I've experienced.

    Mentioned in 13 reviews

    Read more highlights

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    U-Haul Moving & Storage of Grayslake

    U-Haul Moving & Storage of Grayslake

    2.5
    (22 reviews)

    I love this place! Located minutes from CLC. When I need a van for my organizing business, they…read morehave one. It is always super clean. The facility itself is clean and neatly organized. They offer a variety of boxes and organizational tools. Storage units are clean and have easy access. One thing: If you rent a van or truck, don't accidentally pack the key. Do what you must to keep tabs on it at all times. They keep no duplicates. You will have to call a locksmith, get Uhaul's approval, and have a specialty key made to the tune of $275. Thank goodness I found it!!! Yet, the staff was still courteous, and put up with my insane rambling (rush project).

    Avoid this poor excuse for a business! They will ruin your moving experience in the most…read moreinconvenient way possible. Just pay their competitors or deal with Home Depot even (no mileage surcharge with Home Depot!). Absolutely disgusting behavior on behalf of the "manager", Tony and his employee (she was of equally no help). Worst customer service I have ever had from any private entity; they were rude, unrelentingly condescending, and lacked the ability to diffuse the situation and come up with any worthwhile compromise. We made a reservation on 6/15 for a truck. They called at 7:48 AM on 7/1, the morning before the move, to inconveniently tell us that our Grayslake pick-up was changed to Zion and that getting there and bringing it back was now our problem. They tried using a "read the fine print" advisory excuse, but the wording is ambiguous and does not say that they would try forcing me to drive 20+ miles in the opposite direction to get the truck I ordered well ahead of time. First off, when moving to Wisconsin, when would I ever want an additional 30 minute one-way drive?!! I arranged and paid for a Grayslake pick-up 3 weeks in advance, but now, they're telling me last minute that I need to go to a city a ridiculous 20 miles in the other direction. They tried offering excuses, talking about multiple people leaving Illinois, etc. The reality is simple; I, as a customer, should then not have been given the rental option, if inventory would not be available in the manner specified. It's a failure on their end, and I should not be treated so horribly because of their lack of basic inventory management skills. Times can be tough, but they, the multi-million dollar company, are responsible for keeping their end of the deal in a respectful manner. U-haul is an awful company that doesn't deserve a single cent. The one time I asked for their services led to one of the worst customer service experiences of my life. I regret not paying $300+ to never have to deal with them ever again.

    Advanced Auto Works - autorepair - Updated June 2026

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