The parking lot here on E St. (Chula Vista) is horrendous…read more **Please make sure to REPAINT ALL the ARROWS in your parking lot!! Today, a family was staring me down as I drove in the correct direction, while they were coming toward me the WRONG WAY. I only came here because I was on a grocery run nearby. Also, you should have MORE security guards. I don't feel so safe coming to this branch location.

What happened to this bank? Used to be one of the best branches years ago to visit. Always lots of…read moretellers and you were in and out within minutes. Went in for a wire transfer and they said that I need to make an appointment to see a specialist. While people were walking in and seeing one on the spot. So since I didn't have one I made one for the next day. Then I come back to withdraw some money and only 1 teller while two others are chatting in the lobby area. It went from just three customers to 6 and then they finally come to help. We had to wait a while because the clients in front of us had business accounts and were making large deposits. No business teller either. I never see them open anymore. I doubt it will get any better. The Bonita Branch is much worse.

Chase bank is an awesome bank the client advisor are so helpful and genuinely care about your…read morefinancial future . Make sure you open a new account won't be disappointed. Branch manager at this location is a cool guy very helpful

This used to be a great location. Something has happened over the last three or four years. There's…read morea branch manager there that is so unfriendly and speaks to customers in a very condescending way. The whole vibe has changed since he's gotten there. I've decided to change locations because of the disrespect. All the other employees I've dealt with are outstanding though. Oh well, there is always one person who thinks he's better than the rest.

11am: Two tellers and a long line. 1pm: Two tellers and…read more Long line 2:30: Three tellers. Line gets long. One them leaves. So two tellers again. Nightmare every time.

I believe that the employees of this Bank are very lazy. They should build a big wall with curtains…read moreso that can hide behind it when a customer comes in. The main culprit is one of their employees her name is Alejandra. She said she would do things which she never did. Real lazy.

Was trying to withdrawal money from both chase account and credit union inside the ATM outside…read morechase charges you a 3.50 fee inside it's free. The teller that assisted me was using my ID to withdrawal money and after she wasn't able to complete the transaction she didn't want to try again because she stated it would flag my ID. I've never had issues before so I'm not sure what the problem was. I have used other chase banks and they simply ask me for both cards. It was just an inconvenience for me to have to drive to another chase that was able to assist me. Other than that parking lot is small. Two atm's outside the one closest to the street smells like urine. There was no wait with plenty of tellers.

This location needs to update their hours on yelp. Came on a Saturday after looking on yelp to see…read morewhat time this location closes, online says 4pm. When we got here it says they close on Saturday at 2pm. Very big inconvenience.

I have e been a customer for 14 years, and the chula vista branch opened near my home not to long…read moreago and after my first visit it became my bank to go to. In this digital era, with apps for anything and everything, it is so refreshing to interact 101 with real people, caring, professional people. I have had the privilege to interact with Nivia at the teller both, and more recently with Minerva and Adam with car loan matters. All of them made me feel welcomed and were alway polite, respectful and more than anything, very, very helpful. Please, keep up the great work! Sincerely Marco Almada.

Long wait lines every visit, rude staff, disappointing branch compared to the other ones. Please…read morehelp fix this terrible issue.

I love that Banc of Ca feels like a small bank - I can go in and they recognize me and have always…read morebeen so willing to help out and resolve any issues that may come up. They might be a small branch but they have a wealth of resources that they can tap into. I highly recommend trying them out and get away from those large, corporate impersonal banks!

I am beyond satisfied over the incredible professionalism and convenience of BANC OF CALIFORNIA…read more.. The best part is my father Marco Palumbo was one of the founders of the Bank of Coronado decades ago and I have had an account since I was a teenager. I am now going to be 73 years old... Coronado is where it all began, and The staff at Coronado are like family, especially Norma, who has been overseen my account since I was younger, even until this day... I live in Chula Vista and the branch on Broadway has taken care of me, especially with Elizabeth who has been there... So I have two homes as far as being taken care of with every detail from accounts to getting help with my checking account but most of all any dilemma or questions have I get personal care... Coronado location Banc of California again is my first home and BANC OF CALIFORNIA in Chula Vista as well. Has the best staff very personable and very responsible... I give 100 thumbs up for this Banc OF CALIFORNIA and the security hand reputation it has. I encourage whoever is banking at another bank should transfer over to BANC OF CALIFORNIA... Thank you for keeping the unplaceable staff that is in place in Chula Vista and Coronado... All excellent to say the least... Thank you!

This location is in a pretty good sized shopping center just across the street from Southwestern…read moreCollege in Chula Vista and they are located just around the corner from Ralph's grocery store and across from Habit Burger and Grill. The shopping center does get busy but there is quite a bit of parking. I recently lost my debit card and needed a replacement. I drove to this location, requested a new debit card at the counter, and was out the door with my new debit card in around 15 minutes. Everyone was very kind and I will definitely be returning if the need arises.

Great customer service. Always busy. But security guard is very unfriendly but hey it's not about…read morehim but about how the service was excellent. Just the hours could be open longer. Left one star cause the closed the door on a customer that arrived 2min after closing hours. While the line inside still had 7 or more people in front of me....

A very special mention and appreciation to one of your tellers named ANNA - at the Mission Fed…read moreBranch in H St. Chula Vista. She is such a pleasure to customers , a great welcoming smile , so knowledgeable and happy to work with.. She is a great asset to the bank! My friends & I look forward to see her.

Susie Ybarra was outstanding! helped me solve fraudulent activity, clearly and professionally dealt…read morewith my problems from top to bottom! I will only come to this branch because of the endless customer service they provide.

The level of support here is unbelievable. I love these people and they always come thru for me in…read morea jam. I highly recommend this place for auto loans or any other banking needs. James Mejilla and his team at the Encinitas branch are particularly amazing.

It's very frustrating with all the security measure the Credit Union Place…read more Is so difficult to transfer between accounts and take money out. online banking system is obsolete, and not user friendlyfriendly

Beware of Bill Pay! No disclaimer regarding how fast or slow your bill will be paid by SDCCU. They…read moreuse a third party service. This party determines if the payment will be sent electronically or by mail. Agent stated they have no control over mailed checks (payments) delivered by USPS. So...ooops, your mailed check is late and you get charged with a fee and interest plus this impacts your credit rating. SDCCU states that the bank (SDCCU) will contact the payee to make it right. Up to the customer to follow up with removal of the fee and interest. Do you have time for all of this? Bank of America sends payment electronically. SDCCU is still in the dark ages.

Wendy Flores in the Otay Lakes branch is the BEST! I am a long time customer with SDCCU and Wendy…read moregave me the best experience this past Saturday. My partner and I were looking to open a couple new accounts and Wendy made the process so smooth. She talked us through our best options and went above and beyond to make sure we were all set up.