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    Pacific Delight Tours

    3.0 (3 reviews)

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    Big Bus Tour - New York - Example of route

    Big Bus Tour - New York

    2.3(849 reviews)
    0.2 miKoreatown, Midtown East

    I always use the big bus tour group when I come to NYC with teenagers. The customer service is…read moregreat-- as we are checking in between 18 and 25 people. it's an easy way for us to travel around the city and let them separate off into some smaller groups but not get worried they don't know how to get back to the meet up. The open top is a great way to see the buildings especially when it's your first time to the city. The recorded running commentary is informative and witty. This year we again did one day on the red route and one day the blue route. Great experience- especially Denise and Wanda!

    Big Bus Tours is a great concept with extremely poor execution and staff mentality of hustling…read morecustomers. Before even coming to New York we had already planned to do the Big Bus Tour through the New York Pass via Go City. As we wandered the streets, we were constantly hounded by their aggressive staff in the streets trying to get us to buy tickets. Chill, we already have tickets!! Honestly if we didn't already have tickets I would have been so turned off I wouldn't have gotten tickets for it. On the day we redeemed the Hop On Hop Off we went to the stop by M&M World as indicated on their map. And just for the record I have their App, so it SHOULD be simple. Since we wanted to do the uptown loop, we were directed by their staff to walk a few blocked the other way to a different stop. Then ran into another staff member who gave us the opposite direction. The first person gave us bad directions and wasted AT LEAST an hour of our time. And as I mentioned the App, there were buses that were synced without any updates for 20-30mins. What's going on?? And even when we asked their staff they didn't know when the next bus would come either. So frustrating!! In THEORY the value of this hop on hop off bus would be to help you explore the city. You can stay on the bus the entire time and do full loops of the uptown or down town loops OR you can get off and explore a little bit, and hop back on at a later time. All great... if it was actually reliable. Also they give you headphones to listen to their audio tours. Jeez who uses wired headphones these days? Give me something to sync to so I can use my airpods. The audio quality was so poor. It was be loud one moment and then hard to hear the next... and if you increase the volume, later it would be too loud in a painful way. And I've done a lot of these tours in many cities. Usually I have a PERSON telling me amazing facts about the city. This is a recorded unpersonal tour, I am expecting THE BEST FACTS. After being disappointed by the segment I listened to, I gave up on the audio tour. I enjoyed the view from the top deck, and being able to see things without the pedestrians in my way. Well the pleasant feeling soon ended because we were almost at our final destination when the bus stops WITH NO ANNOUNCEMENTS and we're all sitting there baking in the sun wondering what happened. People started leaving. MORE WASTED TIME. Awful operations. I was over it after a while and told my boyfriend we should leave too. When we got off we saw their staff in some deli nearby eating lunch. Obviously I want people to take their lunch breaks but an FYI would have been nice. They allegedly "gave" us a second day but I didn't even want to deal with it. Too unreliable of a service and too much wasting time. Is there another tour bus company that's better than this one in NY?

    Photos
    Big Bus Tour - New York
    Big Bus Tour - New York
    Big Bus Tour - New York - My grandson on the bus. Check out the lovely seat behind him.

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    My grandson on the bus. Check out the lovely seat behind him.

    USA Guided Tours - Legitimate street musician 2023 Sep 2

    USA Guided Tours

    4.7(103 reviews)
    1.0 miTheater District, Midtown West

    Had a great experience on our tour with guide Rachel. She was very knowledgeable and gave us good…read moretips for the city. Highly recommend if this is your first time and suggest doing this on the first day of your trip.

    We booked a 6 hour tour to encompass many of the must see things on our short agenda. The rest of…read moreour trip was scheduled around the activities on this tour. We began the tour with a small group of about 14 in a nice van. The guide was not very friendly and didn't "share endless details about the city" as described in all the tour reviews. It also appeared that the driver and guide were not on the same page either. Appeared to be tension there. We were in tragic about 1.5 hours into the tour when I began to see smoke coming from the engine and smell the distinct odor of an engine overly. I was sitting up front so I attempted to point this out to the guide. He was not concerned at first but after about 15 minutes he mentioned something to the driver. They then began to argue about who was going to call in to management and report the problem. They pulled over and left us in the van with no ac on an 85 degree day as they went back and forth with "the boss". Eventually, the determination was made that they could not send a second van to pick us up and continue the tour. We were told we would be refunded and we had to get out of the van right there. No idea where we were or where to go and no advice from the staff. It took us almost 3 hours to get back to where we needed to be due to a parade that closed off the street we had to cross to get over there. The worst thing is that we missed all the most important things on the tour and were not able to get to all of them on the rest of our short trip. This was an absolutely terrible experience and I feel it was handled about as badly as it could have been by all involved.

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    USA Guided Tours
    USA Guided Tours - USA GUIDED TOURS!! Rachel is an amazing tour guide.

    USA GUIDED TOURS!! Rachel is an amazing tour guide.

    USA Guided Tours - Staten Island Ferry Statue of Liberty

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    Staten Island Ferry Statue of Liberty

    Small Bus Tours NYC

    Small Bus Tours NYC

    4.9(87 reviews)
    5.5 miJackson Heights

    My husband and I love learning about history. Tour guide, Franky and Guy, are the original New…read moreYorker. "Youse guys." The stories the can tell about New York is non stop and rich in history. I used to think New York was a dirty and scary place as it is depicted in the news and movies. Boy, was I wrong. Very wrong. Thank you Small Bus Tours NYC Franky and Guy for opening my eyes and giving me a new appreciation of New York. They're worth the money. Trust me!

    Great tour!!! The…read moreonly hiccup was the bus was unmarked and not parked in front of McDonalds as described on the website/email instructions. I had just explained to my son the importance of arriving early because arriving on time makes you late(he wondered why we left the hotel early though we were only a couple of blocks away from McDonalds.) The unmarked bus was parked across the street in front of the Paramount building. We were in line for a different tour who was parked in front McDonalds who informed us that we were in line for the wrong tour and pointed to the unmarked bus. We still arrived on time. I then explained to my son that situations like this is why you arrive early. I had a ton of missed calls and was contacted by email but a sign of some sort would've helped(a magnetic sign on the driver and passenger doors, or a foldable sign that can be transported on the bus) as I noticed the bus from across the street(the same side as Applebees and Ellen's Stardust Diner) but had no way of identifying it.

    Photos
    Small Bus Tours NYC
    Small Bus Tours NYC - Grand central terminal

    Grand central terminal

    Small Bus Tours NYC - Our busses

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    Our busses

    Seinfeld Tours by Kramer - My husband by the Soup Nazi ; )

    Seinfeld Tours by Kramer

    4.5(13 reviews)
    1.2 miHell's Kitchen, Midtown West

    For all Seinfeld fans, this is a must do. The Real Kramer is an awesome and colorful gentleman and…read moreit was great to meet him. A few months later after I took his tour, I saw Kenny Kramer at the ballet in Lincoln Center. He loves New York City and the Arts as much as I do! As for the tour, you first see a film about Seinfeld in a tiny theater, and then Kramer introduced all his merchandise, including an "Assman" license plate and some T-shirts. Then you board a bus and play Seinfeld trivia and tour the various sites made famous by the show. Then, you go to the Soupman stand and while in line, Kenny Kramer poses for photos with you. I got the Jambalaya, of course, because Newman liked it.

    A tour hosted by one of my favorite actors of all time. Michael Richards. I wonder why/how he is…read moreavailable for a gig like this. Seeing him in real life brought me right back to my favorite Seinfeld episode of all time, season 3 episode 8 "The Tape." Jerry uses a voice recorder at his set for the purpose of being able to listen back to his new material and make tweaks from there - only to find that an unknown lady has recorded a voiceover on the tape... what a wild surprise it was for Jerry Seinfeld and George Costanza, because of the erotic sensual tone of the lady's recording. Elaine thinks it's all very funny... since SHE is the mystery lady on the tape.Elaine tells George that she is the lady... he is suddenly infatuated with her. I Don't blame him! Lol. Don't tell my wife John. Please. Meanwhile... Jerry still doesn't know that it is her. In the same episode, George has also purchased a hair growing cream from China that carries a less-than-pleasant odor.

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    Seinfeld Tours by Kramer
    Seinfeld Tours by Kramer - The real Kramer telling stories in the first half do the tour

    The real Kramer telling stories in the first half do the tour

    Seinfeld Tours by Kramer - Soup Nazi!!!

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    Soup Nazi!!!

    Circle Line Sightseeing Cruises - Pier 83 Outside.

    Circle Line Sightseeing Cruises

    3.7(1.1k reviews)
    1.5 miMidtown West
    80 years in business
    Wheelchair accessible

    Debbie was very informative and funny! Highly recommend this to anyone. Great price and great views…read moreof the Manhattan and Brooklyn skylines!

    I recently took the Circle Line Sightseeing Cruise, and it turned out to be one of the most…read moreenjoyable ways to experience the city from a fresh perspective. From the moment we boarded, everything felt well-organized and welcoming. The staff were friendly and efficient, making the check-in and seating process smooth. The real highlight, of course, was the view. Seeing the skyline from the water gives you an entirely different appreciation for the city's architecture and scale. Passing by iconic landmarks while listening to the live narration added a lot of depth to the experience. Our tour guide, Andrew, was especially knowledgeable about the history of the city--he shared fascinating facts, stories, and context that really brought each landmark to life, all while keeping things engaging and easy to follow. The boat itself was clean and comfortable, with plenty of space to move around and take photos. Whether you prefer sitting inside or enjoying the open-air deck, there's a good spot for everyone. I especially appreciated how unhurried the cruise felt; there was enough time to soak in each sight without feeling rushed. I'd highly recommend the Circle Line Sightseeing Cruise to both visitors and locals--it's a relaxing, informative, and scenic way to see the city from a whole new angle.

    Photos
    Circle Line Sightseeing Cruises - World Trade Center and downtown NYC - Sparkling!

    World Trade Center and downtown NYC - Sparkling!

    Circle Line Sightseeing Cruises - A spectacular day on Circle Line

    A spectacular day on Circle Line

    Circle Line Sightseeing Cruises - The incomparable One World Trade Center

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    The incomparable One World Trade Center

    The Tour at NBC Studios - Molly and Antu, fantastic pages at NBC, who conducted our tour today.

    The Tour at NBC Studios

    4.4(100 reviews)
    0.9 miMidtown West

    I was in the area and had some free time between activities, so I decided to do the tour again,…read morebecause every tour is supposed to be different and unique. Unfortunately, it wasn't. The tour was exactly the same. Saw the exact same things, in the exact same order, heard the exact same jokes, was asked the exact same questions by the pages, did everything in the exact same order. The only slight difference was the end, doing a Tonight Show segment instead of a Today Show segment. Melanie and Kenndey, the pages were great, but it was a waste of time and money, and I guess foolish on my part believing them it that it would even be slightly different.

    I was so pleasantly happy with this tour! I have teenagers (17 & 15 yo girls) and was worried that…read morethey would appreciate it, and they had raving reviews in the end! Loved - Hearing the history of NBC within the building and as a company. Various locations things were filmed around the studio The Pages were fantastic and knowledgeable! Being able to finally see 8H! I didn't get to see all of the studios because they were filming but I heard it changes every time. I was just happy overall that it was so well put together for fans of shows and especially NBC! I would be more than happy to come back, and I'm not the type that does tours more than once!

    Photos
    The Tour at NBC Studios - A nice surprise souvenir at the end (shh)!

    A nice surprise souvenir at the end (shh)!

    The Tour at NBC Studios - Glen, you ignorant slut!

    Glen, you ignorant slut!

    The Tour at NBC Studios - Jimmy Fallon

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    Jimmy Fallon

    Pacific Delight Tours - tours - Updated June 2026

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