10 stars!! 15 on a scale of 5!! Dr. Shapiro is the greatest. I recommend him without reservation…read moreand with the greatest confidence in him as a laser eye surgeon, which is all he does -- not cataracts, just 100 percent laser eye surgery.
In short, I was looking for a doc who was a technical expert; was going to be my eye doctor from beginning to end -- from the initial intake or "sell" appointment, to surgery and through the follow-up; and who would be accessible and accountable to me -- if I had a concern in the middle of the night, I wanted to be able to reach him or her.
What I didn't realize is that I also wanted someone who had the latest laser -- what was then the third iteration of laser - and who was a very patient person. I got all of that as well as a really nice and personable human, and someone who treats his staff well enough that the "newcomer" has been there for 15+ years.
The system that Dr. Shapiro has maps the inside of the eyeball. This iteration of laser locks onto the landmarks in the eye mapping; if the human or technology were to move or have any kind of surge, the laser would know that and immediately stop, eliminating all kinds of human error.
I called his office one time to ask a question. He was in the office and overheard his assistant talking to me. More proactive than any doctor I've ever had, Dr. Shapiro got on the phone, asked me what was going on, and gave me detailed information. I was soooo impressed that not only could I get a hold of him if I'd tried calling him, but I actually got him when I hadn't even tried. That is HUGE to me.
Where he totally amazed me was in his patience with me on the day of surgery. There is a choice between what I guess I would call the "prescription" of the surgery, or how you want him to "tune" your eyes. The choice is between seeing extremely well at one distance, like close-up for surgery; or to have blended vision, such as mid- and longer-distance, so you can see someone's face across a table and also see street signs on the freeway. To do the blended vision, the doc literally "sets" one eye at one distance and the other eye at the other distance and the patient's brain melds the two distances together.
On my first visit to his office, his team gave me contacts that represented blended vision. All things being equal, I would have picked that option, but some people's brains don't integrate the two distances well. I have a history of motion sickness, and I didn't think I'd tolerate blended vision, so I picked the single distance vision.
But on the day of my surgery, he told me that he thought I would tolerate the blended vision. He set me up with contacts again and told me to take my time, go outside, and see what I thought. Literally, he had his surgical team wait for me for at least a half hour while I walked around.
I changed my mind and decided to try the blended vision. It worked, and two years post surgery, I haven't had a single issue with decision or with motion sickness, and am so glad I have the blended vision. I am extremely grateful to him for his excellence and his patience!
The only downside is slight: When I did my original search for a laser eye doc, I looked for someone near San Luis Obispo. Dr. Shapiro's laser office is in Ventura, and he has satellite offices to do the initial meeting, and pre- and post-op appointments in several cities: Santa Barbara, SLO, etc.
I did all of the pre- and post-op appointments in the SLO office, but I had to go to Ventura for the surgery. Not a huge deal, since I'd have taken the day for the surgery, but it wasn't originally what I was hoping for.
Overall, I am very happy with my eyesight and Dr. Shapiro. My husband has decided it might be time for this surgery, too. If he decides to do it, we'll be going back to Dr. Shapiro.